How to Lead Stars and Mavericks with Darren Cassidy | Episode 172

The Ben Morton Leadership Podcast

Introduction

In this episode, we are talking with Darren Cassidy, the Managing Director for Xerox UK & Ireland and senior vice president for the Global Document Services business across Europe, the Middle East & Africa (EMEA).

With an incredible 33 years at Xerox, he knows the business inside out, yet seems as hungry to grow and open to new thinking as the company's newest team member.

Episode Highlights

1. Leading Stars and Mavericks
2. The Benefits and Risks of Long Tenure
3. Lead for Tomorrow Instead of Managing Today
4. Understanding How to Play the Game of Business
5. How to Step Off the Hamster Wheel and Find Time to Think

Chapter Makers

(03:39) Darren’s first leadership experience

(09:14) Teamwork and the risks associated with ‘star’ performers

(13:15) Leading a ‘Brilliant Jerk’

(17:00) Managing pp

(18:00) The risks and benefits of long tenure

(19:18) How to maintain an external perspective as a leader

(25:15) Why leaders must be looking ahead

(26:00) The link between sport and business at Xerox

(34:41) Darren’s 3Ds of leadership

(35:20) How to step off the busyness ‘hamster wheel’

(38:09) The difference between responding and reacting

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More About Darren Cassidy

Darren Cassidy is the managing director for Xerox UK & Ireland and senior vice president for the Global Document Services business across Europe, the Middle East & Africa (EMEA).

With 33 years of experience at Xerox, he has held various roles across Xerox Europe and Global, including direct sales management, channel leadership, learning and development. Darren's expertise lies in delivering document services and digital transformation solutions.

He is a sports enthusiast, having played national league rugby and semi-professional football, and in recent years, he has embraced Transcendental Meditation (TM) as a practitioner.

Darren has won many awards within Xerox, including multiple CEO awards, and has been recognised externally for channel and services leadership.