SaaS Stories: The road to self-serve provisioning

SaaS for Developers

You log in to Confluent Cloud, you click on "create cluster" and soon after the cluster shows up, the UI shows a nice message, an email arrives in your mailbox with details about the cluster and the usage of the cluster shows up in your next credit card statement. It is a nice and smooth experience.

In this video, our guest, Ram Subramanian, former VP of Eng at Confluent discussed what actually happens behind the scenes and what it took to build this great user experience.

This is the first video in our new "SaaS Stories" series. Let me know if you want to share your story on our channel.

Interested in more SaaS content? Join our Slack: https://saas-community.github.io/

Willing to help my product discovery efforts? https://forms.gle/k3Rai3af1BN6D8c2A