#03 RadEO with Justin Drennan of Parcelninja

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In this the third instalment of RadEO we interview Justin Drennan about his entrepreneurial journey. We talk about fall back in love your business and how to really make a difference in the lives of your people. Check out his company at https://www.parcelninja.co.za/ Justin Drennan is the CEO and co-founder of Parcelninja. Parcelninja is a cloud based warehousing and delivery service geared towards South African e-commerce businesses. The business provides small to large online retailers with cutting edge plug-and-play integration into Parcelninja's warehousing facilities and delivery networks. This first of it's kind solution provides real-time reporting, stock visibility through the entire fulfilment journey, allowing ecommerce business owners to focus on selling products, while Parcelninja ensures customers receive their orders. Justin Drennan also co-founded WantItAll.co.za. WantItAll.co.za is an online shop based in Johannesburg, South Africa that sells over 14 million products. WantItAll has over 25 employees and is ranked as the third largest webstore in South Africa in terms of sales and the second largest in terms of visitors as per Alexa Internet rankings, with 200 000 customers and over 150 000 products shipped from the US to South Africa. Justin enjoys Pina Coladas. And getting caught in the rain. Justin Drennan from Parcelninja Tell us about your EO journey 1:47 “Overestimate what you can do in 1 year and over and underestimate what you can do in 10 years” 3:14 What your business does and what your role is? 4:15 Parcelninja was a system developed to solve a problem that you were having your business wantitall.co.za explain how this happened 5:05 Who would be one of your customers for Parcelninja? 6:47 Do you help start-ups scale 7:40 Can you tell the listeners about an AHA moment that didn’t go the way you expected but actually turned out better? 9:00 How do you split your time between multiple entities 14:50 Forum is a board of directors on your life – group of people that you share learnings once a month 16:41 Do you have a good way of handing a business over to people run it? 18:08 Have you committed a certain amount of time to wantitall 19:36 When Groupon crashed how did it affect your business? 21:26 Do you think the e-commerce market in South Africa is going to keep growing or is it static 24:37 Is there scope for the different LSM in the e-commerce space? 25:54 WRT Groupon issue – did anything in your forum offer you help 27:19 What advice would you give all entrepreneurs? “Overestimate what you can do in 1 year and over and underestimate what you can do in 10 years” 29:00 What does success look like to you? 30:00 "Success is to be measured not so much by the position that one has reached in life as by the obstacles which he has overcome." - Warren Rustand How do you reduce theft in your warehouse 36:00 Teach staff how to manage their money 38:45 Challenge – make a small difference in the people who work for you lives 40:45

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