Social Inflation - Emerging Tactics And Best Practices For Public Agency Liability

Public Risk Management

For this week’s episode, Kristen Smolek and Will Portello discuss social inflation, emerging tactics and best practices for public agency liability. Kristen is the Vice President of Pooling at Sedgwick and Will is the director of litigation claims at Sedgwick. They share the six main factors that contribute to social inflation, and further expand on the impact of public distrust and negative public sentiment and the generational influence of Millennial jurors. The areas of public entity practice that pose the greatest risk. The best tactics in mitigating an inflamed jury. How to be proactive in taking risk control measures. As a public entity, Kristen and Will emphasize the best means of protection is creating and reinforcing a culture of safety, locating the cause of an issue, sharing data from claims, and providing hands on training in order to curb the social inflation impact.