Demystifying Tech Roles: Account Cloud Engineer

Oracle Academy Tech Chat

Unlocking the Role of an Account Cloud Engineer at Oracle What does it take to bridge technical expertise with real-world customer impact? In this episode, we dive deep into the role of the Account Cloud Engineer (ACE) at Oracle—a unique position that sits at the intersection of technology and customer engagement. Often misunderstood as solely technical, ACEs play a vital role in presales, partnering with sales teams to guide customers through Oracle Cloud Infrastructure (OCI) solutions. From shaping architectural designs to providing ongoing support, ACEs are key to delivering value-driven cloud transformations. Listeners will discover: How ACEs collaborate with sales to co-design custom cloud solutions for clients The importance of soft skills—like communication, collaboration, and curiosity—alongside technical acumen What a typical day looks like for an ACE, including demos, workshops, customer calls, and problem-solving How cloud certifications, mini-courses, and real-world experience can jump-start your cloud career Why asking the right questions helps uncover and solve customers' real challenges We also spotlight the Generation Oracle (GenO) program—a global initiative dedicated to launching tech careers for people from all backgrounds. Whether you're a student, educator, or career switcher, GenO offers structured training and direct pathways into dynamic roles such as ACE, sales, consulting, and more. Ready to jumpstart your cloud journey? Explore Oracle Academy's free cloud curriculum and certifications, and check out Academy Bytes for bite-sized learning. Whether you're pursuing a career in cloud or curious about the world of presales, this episode is the perfect place to begin. Resources Mentioned: Oracle Academy : Free cloud curriculum and resources for educators and students Oracle University : Training and certification Generation Oracle Careers : Entry paths into Oracle -------------------------------------------- Episode Transcript: