Metrics to Mental Health: Tackling Trust & Safety's Challenges

Marketplace Risk Platform Podcast

Measuring the impact of trust & safety initiatives is more and more crucial to securing funding and demonstrating value for them. But how do you go about that? And, what happens when you are unsuccessful? Often, it takes a toll on professionals' mental health, which is already adversely impacted by the day-to-day responsibilities that come with the territory. On this episode, trust & safety product guru Heather Grunkemeier joins to talk about her advice for developing metrics for trust & safety initiatives while looking out for your mental health.