Important Hodgepodge Topics

Managing Dental Drama

Dr. Kuba has built a list of extremely important topics that every practicing dentist needs to pause and contemplate, research and learn, and dialogue about with others. First, she and Bethany discuss a dental office that unintentionally ran a stolen credit card for payment. When is the last time you and your team have considered your rules and parameters for processing payments? Next, they discuss x-ray purposes, frequencies, and the risk of over or underdoing it with x-rays. They also discuss the importance of avoiding nickel and diming patients with random charges such as charging for patient record transfer. They also discuss the roles and duties of Registered Dental Assistants as well as discussing the “can assistants take iTero scans?” question. This episode is packed with important topics to discuss and research so listen closely, put your thinking cap on, and get ready to think about small but important topics!

Previous Episodes Worth Revisiting:
Protecting Your License – Avoiding Common Documentation Errors Dental Practice Owners are Leaders
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