Baseless Installation: The NFCA and Installation Substrates with guest Chris Maskell
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Regardless of which category an NFCA member occupies, the claims process can be a challenging time. “One of the benefits of an unbiased, not-for-profit association [is] the association obviously has no skin in the game.” By ordering an inspection for a claim through NFCA, all parties can rest easy knowing that bias has been decoupled from the final report.
NFCA’s end goal is to minimize the number of commercial flooring claims by fixing the initial job spec. “What’s the point of getting a good installer on site if he just runs into a spec that doesn’t make any sense?” Chris asks. To support industry-wide quality assurance, the organization publishes a minimum standards manual available to all members. The comprehensive nationally recognized resource details protocols for properly installing myriad floor coverings and is an indispensable tool for bridging the gap between architects, materials manufacturers, and grade-A installers.
NFCA offers members peace of mind at the onset of an install and, if necessary, during the claims stage. So, the only question is: why aren’t you a member yet?
Download NFCA’s easy-to-use consultant’s design spec and pricing for Quality Assurance Program here.
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