Manage episode 299152459 series 2966230
Compliance or customer service?
That’s the age-old question in public procurement, right? Well, it shouldn’t be. Compliance is a given...
Customer service is how you win, long-term, in procurement.
Just ask , Vice President for Finance / Chief Financial Officer at Kennesaw State University. Our inaugural guest joins the show to discuss the importance of internal customer service for procurement departments.
In this episode, we discuss:
- Why you need both compliance and customer service
- The downfalls of an absent customer service
- How to build important relationships within your organization
You can find this interview, and many more, by subscribing to Inside Public Procurement on Apple Podcasts, on Spotify, or gobonfire.com
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