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Higher Purpose Marketing Strategy | Marketing for Creative Businesses, Values-Driven Marketing, Service Business Marketing
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21. How to Design a Customer Experience That Makes People Rave About You
Manage episode 489213712 series 3620911
เนื้อหาจัดทำโดย Ashley Conway - Marketing Expert and Copywriter for Creative Business Owners, Ashley Conway - Marketing Expert, and Copywriter for Creative Business Owners เนื้อหาพอดแคสต์ทั้งหมด รวมถึงตอน กราฟิก และคำอธิบายพอดแคสต์ได้รับการอัปโหลดและจัดหาให้โดยตรงจาก Ashley Conway - Marketing Expert and Copywriter for Creative Business Owners, Ashley Conway - Marketing Expert, and Copywriter for Creative Business Owners หรือพันธมิตรแพลตฟอร์มพอดแคสต์ของพวกเขา หากคุณเชื่อว่ามีบุคคลอื่นใช้งานที่มีลิขสิทธิ์ของคุณโดยไม่ได้รับอนุญาต คุณสามารถปฏิบัติตามขั้นตอนที่แสดงไว้ที่นี่ https://th.player.fm/legal
What if your customer experience was so good, people couldn’t stop talking about it? In this episode, I'll walk you through how to design a rave-worthy customer journey - one that builds loyalty, sparks referrals, and strengthens your reputation at every touchpoint. You’ll learn the difference between service and experience, what makes an interaction unforgettable, and how to map out the small-but-mighty moments that leave your clients feeling seen and supported. Looking for more resources? Ready to work together? Start here:
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