254 How To Create Different Futures with Kevin Maney, Co-Author of Play Bigger & Co-Founder of Category Design Advisors

Christopher Lochhead Follow Your Different™

As we all know, Context is everything. Around here, we believe that thinking about thinking is the most important kind of thinking. So if you want to design a different future, the context of your thinking matters. In this episode of Christopher Lochhead: Follow Your Different, we discuss context and much more with Kevin Maney. Kevin Maney is the co-founder of Category Design Advisors, where he and his partners advise CEOs on how to design and dominate market categories. He is also one of the godfathers of Category Design, and one of the co-authors of Play Bigger, alongside Al Ramadan and myself. We talk about a lot of topics that will help frame your think, and why the barriers to entry for Category Design keep dropping. We also discuss why Category Design is more important now than it was in 2006. To know why that’s the case, stay tuned to this episode. Kevin Maney On Playing Bigger It has been five years since Play Bigger came out, and there have been a lot of changes in Category Design over the years. Kevin suggests that they should get together again and pool together what they have learned over the years. That said, Kevin has noticed a few things that were big drivers of why category creation and design is so important. Some of them they have touched on in Play Bigger, but did not have the bandwidth to delve deeper into. These drivers are what Kevin and the others have been explaining to CEOs over the past years, so they can be aware of how important it is in dominating the market. Though the most obvious catalyst in the recent years has been COVID. COVID has accelerated the amount of category breakthroughs, mostly brought about by necessity. “One of the things that always happens in these times of crisis or radical change like wars, a pandemic, or other things that truly shake up the world (is that) everybody starts doing things in different ways, or looking for new solutions. And it really opens up the possibility of creating new things and new categories that didn't exist before, solving old problems in new ways or, or addressing problems that have never existed before that arise because of what's going on.” – Kevin Maney Kevin Maney on the End of Friction In any business or market, there will always be friction present. One of the friction Kevin talks about is the friction of geography, and how that can affect the market. Because of such frictions, most people are limited to choose what is available, instead of the category leader for that market. Fast forward to today, and those frictions are slowly being removed. Now that people have access to a wider variety of the market, they will tend to gravitate towards the category leaders of said category. Which makes aiming to be a category leader is a must now, lest you get left behind. “The more that the friction of geography disappears, the more we can all choose the global, or at least national category leader of any particular category. So that makes it all the more important in whatever business you're in to try to be that category leader, or you're really just going to get sucked down the drain.” – Kevin Maney The Prevalence of Disintermediation Today The conversation then shifts to how different things are done today compared to just a few years back. In a way, there’s more disintermediation nowadays compared to the .com era. One of the way it’s very visible now is how we consume entertainment. With the advent of different social media platforms, normal people can interact directly with their idols, rather than having to go to concerts or shows. On the entertainers themselves, the old formula is getting discovered and debuting on TV or film. Nowadays, people could go viral on their own efforts, or at least without the backing of a major corporation and such. All this because we have reduced the friction required to make things possible. In the early 2000s, you’d need a lot of equipment, money, and know-how to shoot a simple video,