188: Troubled Waters – The Story of the Benoit Sisters & the Expanding Medical Office

Business Infrastructure - Curing Back Office Blues

As appealing as paperless offices are, there are still some industries that require meticulous physical recordkeeping. These types of records must comply with regulatory guidelines to legally operate. This is where a Paper Records Management system can be useful.

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A Paper Records Management system links the processes, tools, and people needed to create, name, categorize, store, and purge physical data in an easily accessible, color-coded, and organized manner. It also represents one of the seven elements of the Kasennu framework for business infrastructure.

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This episode features twin sisters, Karen and Sharen Benoit. Their mental rehabilitation facility takes off following a natural disaster. But patients aren’t the only people drawn to them. Regulators are too. They can’t risk another failed audit. Help comes from a familiar, yet unexpected source who teaches them how to create a Paper Records Management system that’s compliant, audit-ready, and keeps the doors to their business open.

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🔗 Behind the Façade Book: https://www.eqbsystems.com/podcast/188-troubled-waters-the-story-of-the-benoit-sisters-the-expanding-medical-office

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