Manage episode 363509293 series 3356017
Brittany Hodak is an award-winning entrepreneur, author, and customer experience speaker who has delivered keynotes across the globe to organizations including American Express and the United Nations.
She has worked with some of the world’s biggest brands and entertainers, including Walmart, Disney, Katy Perry, and Dolly Parton. She founded and scaled an entertainment startup to eight figures before exiting, and she is the former Chief Experience Officer of Experience.com.
Forbes said of her debut book, Creating SUPER Fans, “If you have customers, you need this book. Period.”
And on this episode of Batting 1,000, Dale picks Brittany's brain about lenders can create superfans who not only remain loyal customers for a lifetime, but share their experience with friends and loved ones looking for lender to trust with their homeownership needs.
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Connect with Brittany
Buy Brittany's book → amazon.com/dp/1774580780...
Hire Brittany to speak → brittanyhodak.com/speaking/
Listen to Brittany's podcast → brittanyhodak.com/podcast/
Read the superfans blog → brittanyhodak.com/blog/
Connect with Dale
LinkedIn → https://linkedin.com/company/daleverm...
Facebook → https://facebook.com/dalevermillionof...
Twitter → https://twitter.com/dalevermillion
Website → https://dalevermillion.com
Email → firstname.lastname@example.org
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Mentioned in this episode:
Relive Season 1 of Batting 1,000
If you missed some of the season—don’t worry! We’ll be sharing highlights from these conversations and others during our upcoming Season 1 Replay, where we’ll listen to and dissect our favorite moments from all of Season 1, before we enjoy a brief off-season ahead of Season 2. Speaking of which, we need your help to build our line-up.