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This is a MUST LISTEN podcast. Artificial Intelligence (AI) and now Generative AI has hit the world like a meteor and the consequences are and will continue to be profound. You may be more familiar with the term ChatGPT because it is spreading like a contagion. Today we are going to talk about how you can either take advantage of Generative AI, or …
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In part four we are going to look at trends in law firm ‘employees’ and we use the term very broadly. Why broadly? Because we need to look at the role of non-lawyers, AI (Artificial Intelligence) as an ‘employee’, Technology as an ‘employee’. Yes, we have to expand the term ‘employee’ because the world is changing rapidly. So, join us. It will be i…
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We are coming to the end of the 2nd Wave of Legal Tech. Yes, I know. You've only just started embracing the first wave of legal tech! But it is happening fast and you need to catch up. We will be discussing what is and will be happening in front office technology, consolidation of software, 'behavior' automation and so much. Join us! Written by Sus…
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In Part 2 of our series, Days of Future Passed - Law Practice in 2025, we will discuss two critical topics; what will it mean to actually be a lawyer in 2025 and how will we price our services and collect on those fees. What are the clients' expectations of who we are and how they should value our services? It's a truly provocative and informative …
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Enjoy our New Series - Days of Future Passed - What Will Law Firms Look Like in 2025, Part 1 In this first installment we will discuss the law firm business structure in all its incarnations, how this impacts your employees, vendors and much more. Will we see the Amazon model of law firms? It is more in-depth and surprising than you might imagine i…
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Lawyers fundamentally know the importance of networking. Newer lawyers growing in their practices these past few years know it in theory but haven't experienced the value of in-person events for making connections. In this pandemic/post-pandemic world are we losing something of value we don't realize in exchange for rationalizing the convenience (a…
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This is a very 'sexy' topic, or we at least think so. How do you get great Search Engine Optimization (SEO) without paying for it. Let's face it, if you are just starting out you just can't afford it. It's cost prohibitive for your desired search terms or queries. We talk about some great workarounds to help you get there. Listen and learn. Written…
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Should professionalism be defined by others...or by you? Jared and I dig into this important question and we come at it from our typical unplugged perspective. We believe you'll find it both enlightening and liberating. Listen and learn. Written by Susan Cartier Liebelโดย Susan Cartier Liebel
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We all think we are so busy all the time. We have no time for anything. We are exhausted.We abandon self-care, projects that need attending, And as busy as we are, we accomplish less and less. How does this impact your solo practice, your growth both personal and professional, your income? Is it classic avoidance? Lack of structure? Listen and lear…
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Today's employee is not your father's employee. The hiring market is hot but do you know what employees want today? I'm guessing no. It's a whole new world out there and you had best understand the post-Covid hiring requirements for today's employees. Listen and learn. Written by Susan Cartier Liebel…
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What is your ultimate goal? To retain more of your earnings, right? Today Jared and I talk about six different strategies, not complex, which need to be consistently applied. Learn about these simple options you can execute on to make your financial goals a reality. Listen and learn. Written by Susan Cartier Liebel…
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This is such a forward-thinking podcast. We're talking professional law firm management, bringing in non-lawyers to do those business-growth tasks to take you to the next level in the 21st century. As always, we wander into the stratosphere and you will enjoy the ride. I promise. Written by Susan Cartier Liebel…
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Is creating a virtual workforce the future of law practice? Why is creating a virtual workforce not getting the attention it deserves in the legal community? Is it the lawyer's personality? The incessant need to micromanage employees? Is it not knowing how to manage a virtual workforce? But what do you do in a crisis, a hurricane, a wildfire, a pan…
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If a global pandemic isn't enough to get you to reimagine your law firm, including your billing model, what are you waiting for? An asteroid strike? Clearly, now is the time to rethink your billing model and start creating a sustainable client-friendly billing model which will give you both profitability and client satisfaction. The models are out …
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Jared and I discuss one of our favorite topics - the Initial Consultation. While the goal is to get a new client, what you are trying to accomplish is multi-layered and it changes over the course of your legal career. This is a podcast to bookmark and keep referring to over and over, again. Listen and learn. Written by Susan Cartier Liebel…
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What happens in a world of unexpected business interruptions, prolonged business interruptions, life-altering business interruptions and life interruptions. This podcast was recorded earlier during the pandemic but our conversation is timeless because it discusses how to make your practice hyper-efficient all the time. Even those who have worked fr…
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Every one you meet will have a differing opinion on how to market your law firm. It can be exhausting and confusing. But more importantly, it can make or break your solo/small firm practice. Truly. How do you differentiate yourself? And will you? Listen and learn. Written by Susan Cartier Liebelโดย Susan Cartier Liebel
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We've all heard about Alternative Business Structures (ABS) and how they have been kept at bay, for the most part, from changing the legal profession. Well, guess what? We predict the fortress walls will be crumbling and we even hint at who the players will be who will be allowed entry. And maybe sooner than we think. Listen and learn. Written by S…
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How has the pandemic and the fallout from the pandemic changed your feelings about your solo/small firm practice? How has it changed how you will practice going forward? This is a very important discussion because, guess what? Your clients were changed, too. Listen and learn. Written by Susan Cartier Liebel…
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How do you create a turn-key law practice from the day you start practicing law? In this day and age of disruptions to society, from pandemics to snow storms to wildfires, how do you create a seamless practice which can handle these disruptions, change of personnel and more, and then be saleable by just 'handing over the key' to the practice? This …
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Every situation, good or bad, we face in life presents opportunities for those who can capitalize on what is happening. It is no different for those looking to venture out in solo practice. This last year shook up the world for practically everyone. Even if you are already solo, you had to rethink how you were approaching your practice. So, join us…
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We all know that this pandemic has really shaken things up – on both a micro & macro scale. The industry has changed, but so has day-to-day. When your dog is your coworker, your bedroom is your office and the lines of what used to be your workday are now blurred more than ever, life and work have definitely changed. But have you changed with it in …
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By now you’ve heard about the lawyer who was videoconferencing on zoom with a federal judge and couldn’t remove a cat filter. It was funny, embarrassing, and went viral. To his credit, he kept his composure. However, it has opened up an important conversation about web conferencing best practices, security, audio and video settings, and […] Written…
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The pandemic has thrust virtual work into the spotlight. While for some it's no different than pre-pandemic work, for others it is a sea change in how they conduct business. It is showcasing the financial benefits and work-life perks of remote work. But, it is also laying bare the weaknesses in our solo/small firm practices and highlighting where w…
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Did you know the World Health Organization has classified 'Burnout' as a health issue? Did you know that burnout is not based on the number of hours you work but the quality of those hours? Cynthia Sharp and Becky Howlett founded legalburnout.com, a resource to help solo and small firm practitioners navigate the emotional roadmap of solo/small firm…
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Many solos don't know how to value and sell their law firm because most solos don't understand the value of what they've created even when they are no longer a part of the firm. Listen and learn how to value and sell your solo practice. Know how to create a succession plan. Written by Susan Cartier Liebel…
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What's in a name? Everything. How do you build your brand with your solo/small firm name? What limitations are there for law firms? Many! This is a very interesting discussion and, as always, we have fun as we teach. Listen and learn. Written by Susan Cartier Liebelโดย Susan Cartier Liebel
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2020 is proving quite the year and we're only in the 2nd Quarter! What we are experiencing now is unlike anything we have seen in our lifetimes. Yet, life must go on and so must your practice. But how do you practice in the age of pandemics? Jared and I discuss the changes, the modifications, both technical and emotional. How do you pivot your mark…
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Jarred and I have recorded five free guest lectures covering the vast topic of What Clients Want: Managing Legal Consumer Expectations in 2019-2020. It is nearly five hours of us discussing in depth how to be successful. Here is Part 5. Listen and learn. Written by Susan Cartier Liebelโดย Susan Cartier Liebel
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Jarred and I have recorded six free guest lectures covering the vast topic of What Clients Want: Managing Legal Consumer Expectations in 2019-2020. Here is the 4th installation. Listen and learn. Written by Susan Cartier Liebelโดย Susan Cartier Liebel
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Jarred and I have recorded five free guest lectures covering the vast topic of What (Clients) Want: Managing Legal Consumer Expectations in 2019-2020. This is a great 6 part lecture series. enjoy Part 3 - Listen and Learn. Written by Susan Cartier Liebelโดย Susan Cartier Liebel
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(You can listen to Part 1 here.) Jarred and I have recorded five free guest lectures covering the vast topic of What (Clients) Want: Managing Legal Consumer Expectations in 2019-2020. It is nearly five hours of us discussing in depth: How Legal Consumers Find Law Firms What Legal Consumers Want Marketing Requirements for a Modern Law Firm […] Writt…
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Jarred and I have recorded five free guest lectures covering the vast topic of What (Clients) Want: Managing Legal Consumer Expectations in 2019-2020. It is nearly five hours of us discussing in depth: How Legal Consumers Find Law Firms What Legal Consumers Want Marketing Requirements for a Modern Law Firm Intake Procedures/Forms How Modern Law […]…
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There is a rhythm to growing a solo/small firm practice. Usually, around year three you finally feel comfortable and then it happens. You are swamped and you realize you need to grow. You are in a bit of a crisis. Listen and learn and we will share how to navigate the inevitable growing pains, not just in year three, but every other growth spurt yo…
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Today Jared and I discuss the multi-millions being invested in legal technology, all of which is aimed to change the practice of law. How does this investment impact your practice? Is the tail wagging the dog? Are investors telling you how to practice based upon the technology they create? Listen and then share your thoughts. Written by Susan Carti…
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Do you want to start a solo practice in a rural America? Do you want to learn how to be successful, understand the way to do it right?Who better to present a jam-packed guest lecture on this subject than Gary Bauer, lawyer and Chairman of the General Practice Solo Concentration for twenty years at WMU Cooley Law School. Gary feels very strongly the…
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Technology competence and compliance are more important than ever today and new rules have been put into place which you must observe. Who better to discuss how to fulfill your obligations than Jarred Correia. Listen and learn as we talk about the challenges and the solutions to this 21st century mandate for successful practice. Written by Susan Ca…
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Going solo with intention and doing it the right way is going solo by design. Who better to present a jam-packed guest lecture on this subject than Gary Bauer, lawyer and Chairman of the General Practice Solo Concentration for twenty years at WMU Cooley Law School. Gary and I are kindred spirits. His information is purposeful, thoughtful and comple…
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We welcome back Cynthia Sharp, ABA/GP Solo Rock Star for her third and final podcast on The 6 Steps to Client Mastery which now walks us through the processes (and soft skills) necessary to handle difficult clients, get your fees, conclude the matter and turn your happy clients into lifetime referral sources. This is not to be missed. Written by Su…
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Our series of guest lectures with ABA/GP Solo Rockstars continues and the inimitable Cynthia Sharp continues sharing her brilliant 6 steps to client mastery. And she is THE master in combining those intangible soft skills with the critical processes needed for guaranteeing a uniform and successful relationship with your clients. Attorney Sharp deta…
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While not too much in the main stream media, there is a grass roots movement of on line lawyer communities unaffiliated with traditional legal organizations. I bet you belong to one and don't even realize you are part of a movement! Why is this happening and where are they congregating online? Should you belong to one? Listen and learn. Written by …
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And so begins our series of guest lectures with ABA/GP Solo Rockstars. First up is the inimitable Cynthia Sharp sharing her brilliant 6 steps to client mastery. And she is THE master in combining those intangible soft skills with the critical processes needed for guaranteeing a uniform and successful relationship with your clients. Attorney Sharp d…
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What is so different in starting a law firm in 2018 vs 2008? There are so many differences: not just in technology but the economy, marketing and financial management. Join us in this very interesting discussion. Listen and learn. Written by Susan Cartier Liebelโดย Susan Cartier Liebel
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How do you onboard modern clients in the 21st Century? In today's podcast you will learn about what clients value. Do they want speed, responsiveness, mobile access? Do they want intake options such as online forms, chatbots, text messaging? How do you create and respond to the client's journey from finding you through resolution? You'll learn all …
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We ask the single most important question - can lawyers fail and survive and go on to thrive? Our position, failure is not a bad thing. What matters is what you do after your failure. Listen and learn. Written by Susan Cartier Liebelโดย Susan Cartier Liebel
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While recorded over the summer, the sentiment remains the same over any stretch of downtime. It is great to plan soft relaunches of your firm during slow periods. Soft relaunches can include the announcement of a new employee, new website design, rebranding, any number of changes in your firm that give you a new marketing opportunity. So, listen an…
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In an ever-expanding pool of Legal Technology Solutions, how do you pick the right technology for your solo/small firm? How do you address the mandatory need for cybersecurity to prevent hacking and protect your clients' data? How do you protect your livelihood in a catastrophe? Chelsey's knowledge will leave you a little breathless. Listen to this…
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If you've wanted to create a virtual law practice, or 'virtualize' your law practice incrementally, this is the guest lecture for you. Learn how to get started (and the rationale why) in this nearly hour long podcast filled with invaluable information. Written by Susan Cartier Liebelโดย Susan Cartier Liebel
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