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Brought to you by Online Retailer, Australia’s leading retail tech conference and expo. Recorded live at Online Retailer Conference & Expo, we chat with world-class digital leaders to bring you industry insights, practical examples and actionable ideas from our incredible community of retail renegades, marketing masters and creative entrepreneurs who all want to do retail business big. Ready? Let’s talk shop.
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Retail Designer Ben Hawkins - Next-Level Customer Experience
36:19
36:19
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36:19
Next-level customer experience is a goal for many brands. But creating innovative spaces for those next level customer experience is something else. Transforming retail physical platforms to become more impactful is high on most retailers' agendas. Though creating spaces that are unforgettable and that offer a seamless on- and off-line experience t…
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Jason Heap of Lowes - Success With People
33:18
33:18
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33:18
New retail means new ideas, new technology, new leaders who are thinking with new strategies. In some cases, that means strategies about people. Millennial workforces have created a cultural shift in the way retailers manage and cultivate their people. Last year Lowes, a leading Australian menswear, young menswear, and schoolwear retail chain offer…
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Staying Relevant Amongst Unique Brands - Eric Phu (Citizen Wolf)
25:17
25:17
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25:17
Most millennials are screening out brands that aren’t relevant, unique or ethical - this has created sharp growth in the rise of artisan and street brands. Eric Phu joins Marc Raco in front of a live audience on location at Online Retailer to discuss how deep authenticity can be cultivated and how to remain relevant a growing marketplace of unique …
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The Unpredictable Trends Of The 2020 Global Consumer - Mark Teperson (Accent Group)
38:06
38:06
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38:06
In a tumultuous environment of constant change it’s imperative to gain clarity on the emerging forces. While there are obvious trends arising there are also unpredictable behavioural shifts expected that will have meaningful impact on the online and off line retail market place. This podcast session will explore the next wave of digital evolution a…
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Panel: Lesson's from retail's most effective social advertising - with Shhh Silk and Esther & Co.
36:04
36:04
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36:04
Panel: Lessons From Retail’s Most Effective Social Advertising Social Marketing continues to surprise in its integration of innovation and creativity. Generating compelling, authentic and meaningful engagement is key for retail social success. Unfortunately, there is no set social formula for any organisation, although it’s highly beneficial to hea…
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