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Grow Your Holiday Let Business

Jane Mack

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Welcome to Grow Your Holiday Let Business, the podcast for holiday home / short term rental owners and property managers managing multiple properties, to give you strategies and tips to grow your business with more ease. I'm your host, Jane Mack, a holiday let agency owner, turned consultant and coach. I take my 10 years of hands on experience and knowledge of owning and running a holiday let agency and share it to you. Listen in as myself, other operators in the industry and professionals i ...
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Grow & Let Go

Emily Stroia

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A show on spiritual health, healing trauma, new motherhood and resiliency. Listen for tips, tools and insight on how to navigate life with ease. The Grow & Let Go Show is hosted by Emily Stroia, a self-help teacher, mother and mental health advocate over 11 years helping thousands of people heal from trauma and loss. She is the founder of online holistic arts school, Intuitive Soul Academy where she shares courses on intuition and spiritual health. Support this podcast: https://podcasters.sp ...
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Join writer and host, Jill Hodge, as she shares her creative self-care journey through a soulful mashup of storytelling, spoken word poetry, and music. Part self-help/part performing arts, this podcast explores personal growth through a creative lens. Through an immersive backdrop of music and soundscapes, Jill explores a variety of practices and tools drawn from positive psychology like mindfulness, positive reframing, gratitude, and creative flow. Dive into creative self-care techniques su ...
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In this weeks episode, Jane talks to Jess and Chris, owners of Cosy Holiday Homes in Pembrokeshire. They have created a holiday let portfolio of currently 5 properties, ranging in different sizes and some include a swimming pool. Key takeaways: What they look for in a property when buying it to let out Challenges they have faced and learnings from …
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We can get so caught up in our personal growth goals, and our plans for the future, that we lose sight of the here and now. But the journey toward our future self is made in the present moment, and change takes time. As that time unfolds, our desires may evolve, morphing current goals into new ones. I'm taking you on my journey to be open to those …
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In this episode Jane brings up the topic of - 'Is the customer always right?' We live in a culture of customers complaining to get refunds, and no one wants to have confrontation with their guests. Jane shares her 10+ years experience of dealing with thousands of guests and how to handle a difficult situation, included dealing with negative reviews…
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In this episode, Jane talks openly about the challenges of managing property owners and how she developed a 5 step framework after managing over 100 owners in her property management business. Her tag line is: Relationships = Revenue, and shares how this 2 way relationships can be developed to ensure property owners stay with your business but also…
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My mom's hospitalization (and the arrival of a beautiful bouquet of flowers) call attention to the way yin and yang play out in daily life. In today’s episode, we’ll explore the forces of sadness and joy, anger and compassion, and grief and gratitude. I'll explore how the Taoist principles of Yin and Yang offer a way of seeing how complementary for…
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In this bite-sized episode of the Grow Your Holiday Let Business Podcast, host Jane Mack offers insights on starting a property management business. Jane shares guidance on defining service offerings, managing resources, setting clear pricing strategies, and highlights the importance of choosing the right systems to scale your business efficiently.…
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In this episode of Grow Your Holiday Let Business Podcast, host Jane Mack discusses the importance of sharing your personal story as a property manager and business owner. She emphasises the impact of personal narratives on building trust and relationships in the short-term rental industry. Jane shares her own experiences in property management and…
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As my mom’s Alzheimer’s progresses, and I’m faced with the loneliness of our visits, I’m reflecting on lessons she’s taught me about acceptance, and trying to stay present with her in these transformative moments in our lives. My mom’s love and nonjudgmental acceptance have prepared me to handle this long goodbye, and while it hurts, somewhere in t…
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In this episode, host Jane Mack welcomes Robin Bass from Premier Properties in St. Croix, US Virgin Islands. They discuss Robin's journey from New York City to the Caribbean, managing properties with an emphasis on kindness and empathy. Robin shares insights on her experiences, including the importance of treating guests with care and integrating t…
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In this episode Jane is joined by Daniela Derin of Skol Apartments Marbella. Daniela shares her journey from real estate to holiday rentals, discussing how her business adapted during the 2008 financial crisis and later thrived through engaging social media and WhatsApp marketing strategies during the pandemic. Daniela discusses: The power of build…
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Have you lost your fight, left your creative passions behind, and tried to journey forward without them? We can let the outside noise and the stress of our daily lives interfere with our creativity. This stress can push aside our creative impulses, reducing them to another item on our to-do list. But expressing our creative selves, through a multit…
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In this episode Jane is joined by Ade Risidore, Chief Marketing Officer for Yapstone - the driving force behind Holiday Rent Payment and Vacation Rent Payment. They discuss the importance of community and trust in the industry, and how Yapstone aims to provide a seamless and specific payment service for short-term rental businesses. Ade emphasises …
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In this episode, host Jane Mack delves into strategies for extending guest stays at rental properties. Key Takeaways: The benefits of Longer Guest Stays Challenges with Shorter Stays Cost Analysis of Short vs. Long Stays Strategies to Encourage Longer Stays Connect with Jane here: Website LinkedIn Instagram Facebook Page If you enjoyed the episode,…
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This is my poetic ode to Utrecht and the Netherlands, a travelogue of sorts that offers musings, observations, and experiences from my two-week vacation. Yes, we saw the sights – the Kasteel de Haar in Utrecht, the Van Gogh Museum in Amsterdam, the Dom Tower, and the canals. But we also made connections with kind souls, curious passersby, and clerg…
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In this episode Jane is joined by Neely Khan, a passionate storyteller. Neely shares her journey into storytelling, starting from childhood, and explains how storytelling has been a significant part of her career, especially in the hospitality industry. The conversation delves into the psychological impact of storytelling on emotions and actions, a…
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In this week's episode, host Jane delves into the benefits of using LinkedIn for businesses, specifically in the holiday let industry. Jane addresses common apprehensions about the platform, explaining how it has become more engaging and less corporate. She highlights the numerous advantages of LinkedIn, such as increased engagement, networking opp…
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Start the day with this affirmation meditation and establish a positive morning routine. We start by honoring the body and feeling present with the breath. From there, we express gratitude for the people, experiences, and things in our lives. Then, we set an intention to move on with our day by affirming positive statements that help us carry this …
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In this episode Jane speaks with Claire Robinson, founder of Weekend Candy, a travel platform dedicated to unique weekend breaks in the UK. Claire shares her journey from being an award winning copywriter and travel writer to creating Weekend Candy, emphasising the importance of having a coherent brand story. She explains the difference between bra…
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In this episode host Jane Mack discusses the importance of transitioning your marketing and property preparations from summer to winter. With August coming to an end, it's crucial to start promoting winter bookings to attract early planners. Jane highlights the significance of having a concrete marketing plan and optimising your property to showcas…
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I’ve got a wonderful way to temp down overthinking, worry, and rumination. I use stream-of-consciousness journal writing to allow my mind to feel free to express itself; just 15 minutes of this writing, a type of creative flow, can unlock new insights and reduce anxious feelings. You leave the stress of planning and plotting and give your subconsci…
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In this episode, host Jane Mack walks through the essential steps in building a six-figure property management business. Following on from her own experiences she talks about the following: Understanding the importance of solid foundations in business operations, including efficient team structuring and process optimisation. She shares her own expe…
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In this episode, host Jane Mack speaks with Derry Green, founder of award winning The Secret Garden Glamping, about how to use TikTok for your holiday let business Derry shares his journey from creating a garden glamping pod during the COVID-19 lockdown to becoming the most booked glamping site in the UK. Learn about TikTok's unique algorithm and h…
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It’s taken me a while to find a path toward the Middle Way, that Buddhist principle that rests firmly on common sense and shows us how to find moderation instead of swinging between one extreme or another. The Middle Way can offer us some peace as we find a balance between the extremes of self-indulgence, busyness, and wanting, or on the other side…
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In this episode Jane interviews Deborah Labi, founder of the TechSplained Series and the new guest referral platform - Have You Got. Deborah shares her journey from being a property manager in Sydney to developing Have You Got, a community-driven guest referral and listing site. Learn about the platform's features, including a booking process that …
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In this episode Jane addresses the common 'pick my brains' request in the property management industry. She explains why superficial advice isn't enough and emphasises the importance of deep, personalised consultations for real success. Jane discusses her extensive offering of free resources and stresses the necessity of taking actionable steps to …
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What do you do when you’ve lost your fight and slip back into sloppy habits that make you miserable? You pick yourself up, dust yourself off, and get back in the game. In this episode, I’m exploring habits, the cues and triggers that govern them, the benefits they provide, and how to replace “bad” habits with better ones. I’m discussing my long, we…
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In this episode, host Jane Mack talks with Daniel Jack, co-founder of Award Winning Jack's Alt Stays Cabins - a one-of-a-kind hot tub cabin concept on the scenic Isle of Cumbrae. Daniel recounts the journey of building their unique holiday cabins from scratch. Starting in the midst of the COVID-19 pandemic, Daniel and his cousin Adam combined their…
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In this episode Jane addresses a major challenge faced by property managers: stepping back from day-to-day tasks while ensuring the business continues to operate smoothly. Jane shares personal stories and strategies on how to transition from being involved in every detail to focusing on business growth. Key points include: Evaluating business proce…
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This episode is about how deep self-listening helps us construct better personal growth goals and the power of connecting that listening to essential self-truths that form the basis for our choices and actions. In this episode: I talk about how a recent Being Well podcast episode on manifesting sparked new thoughts on intention setting and dedicate…
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In this episode Jane is joined by Steve Calascione, founder of Success With Class coaching business and former co-founder of New England Property Management, which he sold in 2023. Steve shares his journey from a decade in the hospitality industry to venturing into real estate and starting his property management company during the pandemic challen…
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In this episode. Jane discussed how summer is actually the best time to address operational frustrations, noting gaps in processes, and setting up a marketing strategy for winter and next year's bookings. She identifies the importance of tackling these issues in real-time rather than postponing them to winter, sharing personal experiences and clien…
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It's summertime in NYC! I'm exploring the changing seasons in New York, as Central Park transitions from spring to summer. My cherished cherry blossom trees, vast array of birds, and wild mushrooms keep me company. From that beautiful spaciousness, I’ve dived into spring cleaning. In this episode, I explore: The beauty, wonder, and sensory pleasure…
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In this episode Jane Mack chats to Mark Simpson, founder and CEO of Boostly, an award-winning company helping short term rental owners increase their direct bookings through website development and marketing teaching in the Boostly Academy. Mark shares his journey from growing up in a family-owned B&B to launching Boostly, emphasising the importanc…
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Having grace and compassion for ourselves, especially as we make mistakes and take missteps along our life's journey, frees us to learn from those mistakes. It also helps us embrace one of the basic tenets of a growth mindset: recasting mistakes as opportunities for personal growth. In this episode, I share how stress and my inability to cope with …
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When life feels out of control, and we are thrust into the world of adulting with a capital “A,” we can feel overwhelmed by our options, not see them clearly, or find them too chaotic to contemplate. That’s when we must simplify our world by leaning on some foundational pillars of self-care. I call on faith, spiritual practices, and small action st…
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We’ve heard the saying “It’s the journey, not the destination,” or “I control the actions but not the results.” In this episode, I combine these two ideas to explore the role that our core beliefs play in keeping our creative spirit alive and fueling our productivity and stamina when pursuing projects. Focusing on our core beliefs is especially hel…
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This city girl is deeply connected to nature. Mindful walks in nature are a core way to add richness and “right thinking” to your life. In this episode, I talk about an early, profoundly moving natural experience that shaped my deep love of the ocean. This life-changing event would connect me to the ocean for the rest of my life. From Cape May, New…
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With over 53 million caregivers in America, we are likely to face caregiver challenges at some point in our lives. As Rosalynn Carter reminded us: “There are only four kinds of people in the world: those who have been caregivers, those who are currently caregivers, those who will be caregivers, and those who will need caregivers.” Caregiving can be…
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Have you struggled to be present in your life? Perhaps you’ve been on autopilot for so long that you haven't been experiencing your life in a meaningful way. I understand; I’ve been there too and mindfulness has helped me become more invested in my life’s purpose. It has helped me enjoy the good things that come into my world each day. But where do…
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Hope is an active state of mind that doesn’t negate the sadness, unjustness, or challenges of the world, but seeks to help us persevere to affect the world positively. One of the most important avenues for facilitating and cultivating hope is creativity. Our creativity connects us to hope by offering a conduit to the special talents we have to offe…
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This affirmation meditation accompanies episode #23 on overcoming overthinking. Along with tools like journal writing, affirmation meditations can help you engage calmly with gentle thoughts meant to return you to more reasoned thought patterns. This may take time, as the mind has to be redirected to these ideas repeatedly. Return to this meditatio…
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This episode is on overthinking, those patterns of automatic and often negative thoughts that drain our energy with mostly lies and what-ifs scenarios that never happen. I’ll discuss the differences between rumination and worry (those twin overthinking processes) and touch on automatic negative thoughts as well. Once we can define them and identify…
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In this episode, Jane speaks with Simon Lehmann, the founder of AJL Atelier, about strategies for growth in property management businesses and the role of technology in this process. Simon is one of the world’s foremost experts on short-term rental and vacation rental. He leads AJL Atelier, a specialized vacation rental, and business consultancy wh…
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This affirmation meditation accompanies episode #21 on cultivating creative flow. Creative flow, that wonderful feeling of innovation, freedom and creativity, is the ultimate self-care activity. More than that, it is a pathway to finding purpose and meaning in your life, and supports your journey to know yourself and your interpretation of the worl…
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In this episode Jane outlines the challenges of being a holiday let property manager, with housekeeping as the most demanding. While the role is all-consuming, the satisfaction derived still motivates most people in the profession. Jane talks about running a property management business and how this can be stressful due to immediate guest demands, …
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This episode is about what we know as children: that play and creativity are the building blocks of a joyful soul. It’s also about what we should carry forward as we live our “grown” lives, an understanding that the impulse for play and creativity still lives inside us, waiting to be unleashed through creative flow. I’ll explore what creative flow …
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In this episode, Jane talks to Gabriel Wall, the owner of award-winning Wall Eden Farm Holidays - a 3 generational family log cabin business. Gabriel shares insights of how he diversified his family business into multiple markets and guest offerings, and discusses his journey from carpentry to establishing a log cabin holiday park incorporating his…
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This affirmation meditation accompanies episode #18 on keeping your dreams alive. I believe strongly in the power of setting intentions as a guidepost for taking action to work toward goals and dreams. First, we speak our dreams into existence through visualization and by setting an intention; then, we take action to move toward our dream. Along th…
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Boosting your holiday let business with a Destination Management Organisation (DMO) In this episode, Jane discusses the role of (DMO's) with Sheila Gilmore, the chief executive of Visit Arran. They talk about how DMOs can help local businesses by being part of the community, supporting their growth, and attracting the right visitors to the area. Sh…
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During my trip to Morocco this past summer, I expected some culture shock; I expected beautiful landscapes, incredible food, and curious interactions with strangers. What I hadn’t thought about was how awakening my spirit and mind to these new experiences would return me to my deeply-held beliefs. That travel to North Africa would reaffirm the way …
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