Insider Travel Report assists travel advisors by discussing the changing travel landscape with a line-up of special guests VIP guests, the movers and shakers shaping the travel industry and ordinarily hard to reach. Each episode features one-on-one conversations with industry leaders giving listeners firsthand insight as they delve into a variety of timely topics.
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How Barbados Wants to Be the Cruise Hub of the Southern Caribbean
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15:17
Andrea Franklin, CEO of Barbados Tourism & Marketing, Inc., and Ian Gooding-Edghill, minister of tourism and international transport for Barbados, talk with Alan Fine of Insider Travel Report at Seatrade Global in Miami about the growth of the island's cruise industry, highlighting increased passenger numbers and calls, and plans to become a southe…
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Alecia Maurer, owner of Archer Travel Group in Cherokee, Iowa, and Joyce Nelson, owner of Honeybee Travel in Virginia Beach, Va., talk with David Cogswell of Insider Travel Report at the recent ALG Vacations “Pros on the Go” event at Breathless Resort Riviera Cancun. Mauer specializes in all-inclusive vacations while Nelson focuses on adults-only p…
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Rediscover Berlin’s Famed Hotel Adlon Kempinski
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28:31
Karina Ansos, managing director of Hotel Adlon Kempinski, talks with James Shillinglaw of Insider Travel Report about her iconic hotel, which has a long history and reputation as the place to stay in the Berlin. Ansos details the history of her hotel, its unique rooms and suites, dining options, spa and its magnificent location overlooking the Bran…
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How to Discover Europe the Unique A&K Way
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10:24
Liam Dunch, product manager-Europe for Abercrombie & Kent, talks with James Shillinglaw of Insider Travel Report at the A&K 100 Club held earlier this month in Chicago about how his luxury tour operator delivers incredible travel experiences in almost every part of Europe, using its network of dedicated DMCs. For more information, visit www.abercro…
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Rachael Palumbo, vice president of global brand marketing for Nobu Hospitality, talks with Alan Fine of Insider Travel Report about the growth of the Nobu brand, including the announcement of its 40th hotel in Vietnam and expansion plans globally. Palumbo also highlights the unique features of a Nobu hotels, including its approach to location selec…
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What the Future Holds for A&K Tours & Cruises
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14:00
Stefanie Schmudde, senior vice president-global product strategy for Abercrombie & Kent, talks with James Shillinglaw of Insider Travel Report about all the new tours, cruises, river cruises, private jet journeys and other experiences that A&K is developing with its dedicated DMCs. Schmudde previews all the destinations her luxury operator has on t…
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Discover All the Amazing A&K Luxury Products You Can Sell
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12:10
Marett Taylor, chief sales officer for A&K Travel Group, talks with James Shillinglaw of Insider Travel Report about all the different types of luxury products you can sell from Abercrombie & Kent’s vast lineup of tours, cruises and private jet journeys. Taylor also details the synergies A&K has with sister cruise line Crystal, as well as the benef…
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Melissa Ow, chief executive for Singapore Tourism Board, talks with Alan Fine of Insider Travel Report about Singapore's tourism recovery, noting that two million cruise passengers visited in 2023, with the U.S. being the fourth-largest source market. Ow highlights efforts to attract cruise lines, promote destinations, and address concerns like sho…
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What the Legendary Geoffrey Kent Is Up to at A&K Today
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14:15
Geoffrey Kent, chairman emeritus for Abercrombie & Kent, talks with James Shillinglaw of Insider Travel Report at A&K’s 100 Club event for top travel advisors in Chicago about his travel projects today, including a series of Inspiring Expeditions and Private Jet trips that he will host himself. Most of all, Kent shows how he’s still enthusiastic ab…
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Koreen McNutt, senior vice president and commercial sales officer for MSC Cruises, talks with Alan Fine of Insider Travel Report about the upcoming launch of MSC World America in Miami in 2025. McNutt details how the ship’s seven districts will give the large ship the flow of a mid-sized ship, as well as the ability to cater to various guest demogr…
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Discover the Secret to Explora Journeys' Rapid Success
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12:47
Chris Austin, chief sales officer of Explorer Journeys, talks with Alan Fine of Insider Travel Report about how his nine-month-old brand feels like a legacy cruise line that has been around for a lot longer. Austin attributes this success to hard work, a vision from the owners, the Aponte family, and listening to guest feedback to continuously impr…
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Coming Home to the Palace in Lausanne
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17:43
Isabelle Von Berg, general manager of Lausanne Palace, talks with James Shillinglaw of Insider Travel Report about her classic luxury hotel in Lausanne, Switzerland, overlooking Lac Leman (Lake Geneva). With exquisite accommodations, great dining options, a large spa and even its own vineyard, Lausanne Palace continues to shine. Plus Von Berg is a …
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What to Eat and Drink on the New Sun Princess
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13:06
Peter Priestly, food & beverage director onboard the new Sun Princess details the myriad dining options available on the ship,, including some new concepts to go along with Princess favorites. Priestly also details the many bar and lounge options, each with its own specially created cocktail. For more information, visit www.princess.com. If interes…
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Where to Stay in a Castle with a Two-Star Michelin Restaurant
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11:02
Joerg Stricker, general manager of Althoff Grandhotel Schloss Bensberg, talks with James Shillinglaw of Insider Travel Report about his luxury hotel located just outside Cologne. The property has all the elegant trappings of a baroque castle, but also a posh dining experience at Vendome. For more information, visit www.althoffcollection.com. If int…
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Chris Theophilides, president of Celestyal Cruises, talks with Alan Fine of Insider Travel Report at last week’s Seatrade Cruise Global in Miami about his Greece and Eastern Mediterranean specialist cruise line’s complete transformation. Celestyal now has two newly revamped ships, new itineraries and a strategy to offer cruises all year long, inclu…
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Where to Stay to See King Ludwig’s Castles in Bavaria
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10:27
Razvan Kefer, general manager of Ameron Neuschwanstein Alpsee Resort & Spa, part of the Althoff Hotel Group, talks with James Shillinglaw of Insider Travel Report about why his hotel is simply the best for those wanting to see King Ludwig’s famous castles, including the fairytale-like Neuschwanstein. The lakeside property, which is spread across fi…
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What to See and What to Do Onboard the New Sun Princess
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11:52
Corinne Steel, cruise director for Sun Princess, talks with James Shillinglaw of Insider Travel Report, about the entertainment and activities guests can find onboard the newest ship in the Princess fleet. From an acrobatic circus-like show in the signature Dome to full production shows in the Princess Arena, there’s something for everyone on Sun P…
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Craig Street, captain of Sun Princess, talks with James Shillinglaw of Insider Travel Report about his brand new “Love Boat,” currently sailing in the Mediterranean. Capt. Street focuses on the ship’s sustainability as the first Princess ship to run on liquefied national gas (LNG). He also reveals his favorite dining venues and other highlights tha…
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Discover Althoff Collection’s Luxury Lakeside Retreat in Bavaria
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15:19
Vincent Ludwig, general manager of Althoff Seehotel Überfahrt, talks with James Shillinglaw of Insider Travel Report about his luxury resort in Bavaria, located on the Lake Tegernsee just an hour from Munich. Ludwig details the sumptuous accommodations, large spa, exquisite dining options and top service that his property delivers to guests. For mo…
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Gus Antorcha, president of Holland America Line, talks with Alan Fine of Insider Travel Report at last week’s Seatrade Cruise Global, detailing the premium line's consumer-led approach to longer voyages and onboard experiences, including entertainment and food tailored to the regions visited. Antorcha explains how the fresh fish served is delivered…
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Harry Sommer, president and CEO of Norwegian Cruise Line Holdings (NCLH), talks with Alan Fine of Insider Travel Report at last week’s Seatrade Cruise Global about why NCLH just contracted for eight new ships across its three brands—Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas. Sommer provides an update on where his company is today…
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Discover the Althoff Collection of Luxury Hotels
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16:24
Frank Marrenbach, CEO of Althoff Collection, talks with James Shillinglaw of Insider Travel Report about his group of luxury hotels located mostly in Germany, but with outposts in London and St. Tropez. These high-end properties feature excellent cuisine, relaxing spas, wonderful service and great locations, making them great options for your luxur…
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How You Can Better Sell the New Sun Princess
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26:27
Carmen Roig, vice president of sales for Princess Cruises, talks with James Shillinglaw of Insider Travel Report, about her premium cruise line’s newest and largest ship. From its revolutionary Sphere-design midships to its Dome amphitheater on the top deck near the bow, Sun Princess delivers a very different kind of Princess experience to guests, …
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How Internova Is Making Bookings Easier for New Travel Advisors
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14:52
Lindsay Pearlman, senior vice president at Travel Leaders Network (TLN), and Seth Burton, vice president of distribution and advisor workflow for Internova, talk with Alan Fine of Insider Travel Report about a new graphical booking tool called Internova SNAP designed for independent travel advisors. SNAP Integrates with Saber Red Launchpad and aims…
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How the Hilton Cancun Mar Caribe Caters to Romance and Family Fun
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10:52
Maricarmen Gutierrez, director of sales for Hilton Cancun Mar Caribe, talks with Alan Fine of Insider Travel Report about her upscale, all-inclusive hotel, with 540 ocean-facing rooms, an enclave area with exclusive perks, all-inclusive dining options, spa, gym, entertainment, and wedding facilities. For more information, email Maricarmen.Gutierrez…
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Who’s Responsible for MSC Cruises' Award-Winning Kids Program
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15:01
Matteo Mancini, MSC Cruises' senior manager for kids and family entertainment, discusses with Alan Fine of Insider Travel Report his transition from child television star to cruise industry executive. On his award-winning web series "Cabin 12006," real kids and social media stars interact, creating memorable moments that extend beyond the cruise it…
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Virtual Roadshows Panel: What Top Destinations Are the Best for Honeymooners & Destination Weddings?
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47:01
From islands to top beach resorts, many destinations cater to honeymooner and help create the perfect romantic locations. These top destination officials tell you why they have the right place for the right couple. Alan Fine of Insider Travel Report moderates a panel that includes: Milijana Borojević, director of partner marketing & sales developme…
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Why Expedia Is Increasing Its Investment in Travel Advisors Now
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14:03
Robin Lawther, vice president of Expedia TAAP, talks with Alan Fine of Insider Travel Report about Expedia's awareness of the trend for travelers to use travel advisors. The result has been an increased investment by Expedia in travel advisors, aiming for a mutually beneficial partnership, offering competitive commissions, incentives and training p…
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How Holland America Takes Guests on Longer Voyages with Fresher Fish
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13:19
Rob Coleman, vice president of sales for Holland America Line, talks with Alan Fine of Insider Travel Report about the cruise line's legendary voyages, emphasizing unique routes, such as a full Mediterranean sailing from New York and a pole-to-pole world cruise, with fresh fish to table in 48 hours or less. Coleman also discusses the commissions to…
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Virtual Roadshow Panel: Choosing the Right Resort for a Great Honeymoon or Destination Wedding (Part II)
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37:11
What’s the perfect resort for your honeymooner or destination wedding clients? This panel of top resort executives give you all the answers, from the perfect suite to the most amazing romantic settings, from private dinners on the beach to a tub of rose pedals. The panel, moderated by Alan Fine of Insider Travel Report, includes: Andrea Hilbert, se…
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Virtual Roadshow Panel:Choosing the Right Resort for a Great Honeymoon or Destination Wedding Part I
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32:34
What’s the perfect resort for your honeymooner of destination wedding clients? This panel of top resort executives give you all the answers, from the perfect suite to the most amazing romantic settings, from private dinners on the beach to a tub of rose pedals. This panel, moderated by James Shillinglaw, editor in chief of Insider Travel Report, fe…
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A River Cruise on Emerald Dawn Through Holland & Belgium
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13:19
Manny Celdran, senior director of field sales for Scenic Group, talks with James Shillinglaw on a post-ASTA River Cruise Expo river cruise aboard Emerald Dawn through Holland and Belgium. Celdran talks about the differences between Emerald and Scenic, where Emerald is positioned in the market, and where the river cruise line goes in Europe, as well…
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Meet ASTA’s River Cruise Travel Advisor of the Year
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12:58
Diane Frisch, owner of Diane Frisch Destinations, a member of Nexion, talks with James Shillinglaw of Insider Travel Report at last month’s ASTA River Cruise Expo, where she was named ASTA River Cruise Travel Advisor of the Year. Frisch was selected from a long list of nominees based on her river cruise sales, her future bookings and her reputation…
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What the Future Holds for AmaWaterways on the Rivers of the World
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39:34
Kristin Karst. executive vice president and co-founder of AmaWaterways, talks with James Shillinglaw of Insider Travel Report about how many ships the luxury river cruise line has right now, where it’s planning to cruise in 2024 and what specialty cruises it will offer. Karst also makes some news in this interview by saying AmaWaterways will briefl…
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What Tauck Has Planned for the Rivers of Europe
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12:11
Steve Spivak, vice president-global sales and reservations for Tauck, talks with James Shillinglaw of Insider Travel Report at last month’s ASTA River Cruise Expo about what the famed upscale tour operator is offering with its European river cruise fleet. Spivak explains why a Tauck river cruise is different because of the company’s tour expertise.…
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How This Fledgling Tour Operator Delivers What Travelers Crave
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22:00
Sasha VanDenBosch and Ashley Crane, founders of Crave Travel, talk with James Shillinglaw of Insider Travel Report about how their new company delivers immersive small group tours to-minded individuals passionate about culinary adventure around the world. They describe how their tours not only discover culinary delights but also create a sense of c…
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How Riverside Luxury Cruises Will Sail the Rivers of Europe in 2024
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11:33
Jen Halboth, CEO-North America for Riverside Luxury Cruises, talks with James Shillinglaw of Insider Travel Report at last month’s ASTA River Cruise Expo about how her river cruise line gives you a new luxury option for your clients on the rivers of Europe. Riverside, which two years ago bought Crystal River Cruises’ ships, is now featuring three v…
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How Approach Guides Offers a New “Approach” to Travel Marketing
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19:24
Jennifer and David Raezer, co-founders of Approach Guides, talk with James Shillinglaw of Insider Travel Report about their innovative company, which partners with top travel suppliers and agency groups to give you a powerful tool to market travel products and services. In the last year alone, Approach Guides has signed up multiple cruise lines, to…
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Why Kenya Airways is Expanding JFK-Nairobi Service
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11:21
Stephen Ngamau, regional manager-Americas and West Africa for Kenya Airways, talks with Alan Fine of Insider Travel Report about the airline's expansion plans, which include increased flights from New York City, as well as the airline’s history, mission, customer service ethos (which they call "customer obsession") and their partnership with Delta …
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How Riviera River Cruises Is Appealing to the U.S. Market
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11:10
Marilyn Conroy, senior vice president-sales and marketing for Riviera River Cruises talks with James Shillinglaw of Insider Travel Report at last month’s ASTA River Cruise Expo about how her company, which previously targeted the U.K. market, is now refocused on the U.S. market, offering brand new ships at value fares on the rivers of Europe. Rivie…
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What Amadeus Has Planned for the Rivers of Europe This Summer
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12:27
Marcus Leskovar, executive vice president of Amadeus River Cruises, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo last month about his Austrian-owned river cruise line, which has been plying the rivers of Europe with luxury ships since 1997. Now Amadeus is about to launch one of the most innovative river ships …
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Discover Why Kenya is Now a Year-Round Destination
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10:28
Betty Ichan, director of market development for the Kenya Tourism Board, talks with Alan Fine of Insider Travel Report about Kenya's year-round appeal, diverse experiences beyond safari, recovery from COVID-19 and visitor demographics. Ichan also details how to get there, including Kenya Airways and cruise ships, upcoming events, sustainability eff…
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Eric Darde, CEO of Beaumier, a hotel group with premium and luxury properties in France, Switzerland and Spain, talks with Alan Fine of Insider Travel Report about its latest hotel openings and renovations, emphasizing its focus on unique locations, heritage architecture and wellness experiences. Darde also highlights Beaumier's commitment to natur…
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What’s New at Avalon Waterways—a New Ship on the Douro and More
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14:10
Pam Hoffee, president of Avalon Waterways, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo in Amsterdam about Avalon’s new ship on the Douro, innovative itineraries in Europe and her company’s commitment to travel advisors. Hoffee reveals the latest news about Avalon on the rivers of Europe and more. For more inf…
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Philip Jones, chief tourism officer for the Royal Commission for AlUla, talks with Alan Fine of Insider Travel Report about the authenticity and uniqueness of AlUla, and discusses the development of tourism there, upcoming luxury hotels and an emphasis on sustainability. Jones also introduces a new marketing campaign dubbed "Forever Revitalizing." …
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How Uniworld Is Adding More Luxury Ships on the Rivers of Europe
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13:22
Ellen Bettridge, president and CEO, Uniworld Boutique River Cruises, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo in Amsterdam earlier this month. Bettridge describes her luxury line’s two new ships, S.S. Victoria and S.S. Elizabeth, both originally built for Crystal river ships and now leased from Riverside L…
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What Scenic Group Is Up to in River Cruising Today
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11:37
Ken Muskat, managing director of Scenic Group U.S.A., talks with James Shillinglaw of Insider Travel Report at this year’s ASTA River Cruise Expo about what his two brands, Scenic and Emerald, are doing on the rivers of Europe and the rest of the world. Muskat is now a year on the job of his multi-brand ocean and river cruise company, which deliver…
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Bosun Mate Martin from Sea Cloud Spirit talks with James Shillinglaw of Insider Travel Report about what it’s been like to serve on a sailing yacht for more than 20 years on all three of Sea Cloud Cruises’ ships. Throughout his cruise career, Martin has only served with Sea Cloud because of his love of the line’s fully rigged sailing ships and the …
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What ASTA Has Created with Its Highly Successful River Cruise Expo
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10:21
Zane Kerby, ASTA president and CEO, talks with James Shillinglaw of Insider Travel Report, about the third edition of the ASTA River Cruise Expo, held this year in Amsterdam with 12 ships and more than 1,300 attendees. Kerby describes how ASTA developed this river cruise event, which has resonated with so many of ASTA’s members eager to find out ab…
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Discover the History of Sea Cloud, Florida’s Railroads and Mar-a-Lago
17:36
17:36
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17:36
Les Standiford, a writer and lecturer who spoke onboard a recent Sea Cloud Spirit cruise, talks with James Shillinglaw of Insider Travel Report, about his many books that make up a virtual history of Florida tourism. Those books include one devoted to Henry Flagler and the building of Florida’s railroads and historic hotels (which proved crucial to…
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