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Hospitable Hosts

Hospitable

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Hospitable gifts short-term rental hosts their valuable time back. In this podcast, Hospitable Hosts, we talk with leading industry experts, Hospitable integration partners, and short-term rental hosts to share valuable insights and ideas with the hosting community. Hospitable Hosts was recently featured on FeedSpot's list of the 50 Best Short-Term Rental Podcasts: https://podcasts.feedspot.com/short_term_rental_podcasts/
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Hospitable

Omniboost

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Hospitable is a podcast that discusses how to make hospitality MORE human through technology. Hospitable focuses on discussing the leading challenges facing the hospitality industry and to explore the latest trends, technologies, and best practices that are shaping the industry. Each episode features interviews with hoteliers, restaurateurs, chefs, industry analysts, and other experts who share their insights and experiences on topics such as customer experience, sustainability, innovation, ...
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This Town Hall meeting focused on operational updates and new features for Hospitable's platform. The team demonstrated new AI-powered features for issue tracking and cleaning checklists, and announced a marketplace integration for cleaner management and real-time tracking capabilities. The discussion concluded with updates on upcoming community ev…
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From scattered to seamless: one integrated dashboard for your hospitality data. In this episode of Hospitable, Rob Napoli (COO, Omniboost) is joined by Daniel Costa (Sr. Data Engineer) and Quinten de Putter (Sr. Data Scientist) to reveal how Omniboost is transforming backend complexity into intuitive dashboards. No more spreadsheet chaos. No more c…
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We've got a special episode of the Hospitable Hosts podcast this week. Hospitable's CEO, Pierre-Camille Hamana, interviews Derrick Agyiri, Co-Founder and CFO of Cleanster, introducing Hospitable Marketplace. They discuss the challenges of cleaning in the short-term rental market and how Cleanster aims to revolutionize the cleaning service industry.…
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In this episode of the Hospitable Hosts podcast, our guest is Abby Grous from the Hospitable product management team. We chat about the importance of direct bookings for hosts, the benefits of taking control of bookings, the unique features of Hospitable Direct, and the latest product updates. Abby shares insights on how hosts can get started with …
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This Hospitable Town Hall covered updates on various platform features and integrations, including connectivity improvements, property management systems, and design interface modifications. Multiple team members presented progress on direct booking capabilities, pricing features, and AI-powered tools, while addressing specific user questions about…
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In this episode of the Hospitable Hosts podcast, Keith Hazle shares his journey into the short-term rental market, discussing his experiences as a property manager and the challenges he faces. He emphasizes the importance of technology in managing properties efficiently and the qualities that make a great property manager. Keith also highlights the…
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In this episode of the Hospitable Hosts podcast, we chat with Emily Tungala, a Senior Product Manager at Hospitable, about the Mogul offering designed for short-term rental hosts. Emily shares insights into the challenges faced by hosts, the diverse audience that benefits from Mogul, and her personal experiences as a host using the platform. The co…
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Manual processes. Disconnected systems. Expensive errors. Hospitality is full of friction, and Omniboost is removing it. In this on-the-ground episode recorded after a major hospitality event in Las Vegas, host Rob Napoli sits down with two of Omniboost’s key players to explore how automation, integrations, and consultative SaaS are reshaping hotel…
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In this Hospitable Town Hall, the team reviewed the launch of an automated security deposit product and presented results from Hospitable's dynamic pricing tool, which has shown significant improvements in occupancy and revenue rates. Hospitable also demonstrated new calendar rule set features and product updates across various platforms, and discu…
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In this episode of the Hospitable Hosts podcast, we welcome Brendan Thompson, entrepreneur, real estate investor, and Co-founder of Oikos Property Ventures. Brendan manages 27 short-term rental properties and uses Hospitable to streamline operations. Brendan shares his unique journey into the short-term rental space, starting with his background in…
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In this episode of the Hospitable Hosts podcast, Waigwa shares his journey from a single-room rental in London to managing over 20 properties. He discusses the evolution of his business, the challenges of maintaining high standards in guest experiences, and the importance of building trust with property owners. Waigwa emphasizes the need for patien…
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At this Hospitable Town Hall, the team reviewed the evolution and success of the company's direct booking product, Direct Premium, which has seen significant growth since its launch in 2023. Hospitable introduced new multilingual features and discussed upcoming improvements, including branded emails, security deposits, and expanded regional availab…
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In this episode of the Hospitable Hosts podcast, we chat with Josh Difani, Licensed Realtor and Owner of Hidden JEM Hosting, offering full-service property management in Northeast Oklahoma, Northwest Arkansas, and Kansas City, KS. With over a decade of experience in real estate investing and sales, Josh specializes in selling real estate and managi…
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In this episode of the Hospitable Hosts podcast, Robert and Nicole from Wandermore Hosting share their journey of co-hosting 19 properties across the US. They discuss the challenges and strategies of managing properties remotely, the importance of guest communication, and the technology tools that help streamline their operations. They also delve i…
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This Hospitable Town Hall covered various aspects of the company's operations, including new hires, product updates, and upcoming events. A significant focus was placed on the redesign and enhancement of the guest portal, aiming to improve user experience, security, and functionality. The team also discussed new features such as upsells and securit…
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On this episode of the Hospitable Hosts podcast, we're joined by Ryan Dumka and Sarah Crawford of Desert Concierge Management. They've scaled their short-term rental business to over $3 million in booking revenue. And they're here to share what it really takes to grow, automate, and thrive in this industry. Sleep easy, host confidently with Hospita…
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Today’s guest is Ehab, the powerhouse behind Rehab with Ehab—an academy that’s helping short-term rental hosts level up their game. He’s not just an educator; he’s a hands-on property manager who knows what it takes to build and scale a thriving STR business. In this episode, we talk about how he got started, the lessons he teaches his students, an…
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In this Town Hall meeting, the Hospitable team introduced a new Owner's Portal feature designed to improve communication and transparency between property managers and their owners, with demonstrations of its key functionalities, including statement customization and KPI tracking. The team discussed various platform updates and improvements, includ…
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On this Hospitable Hosts podcast episode, our guest is Amy Servis. She's a Hospitable customer on the Mogul Plan, and a property manager hosting in the Poconos area. Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests. Sign up tod…
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On today's episode of the Hospitable Hosts podcast, we are speaking with Libby Ross of Co-Host Oklahoma. Libby is a Mogul plan user with 40+ properties. She's here to tell us a lot more about her experience going into hosting and her experience with Hospitable. Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your ca…
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In this Hospitable Town Hall, the team introduced a new format focusing on single themes for each upcoming Town Hall. This time, the Hospitable team focused on AI features, particularly the AI Copilot voice command system for managing bookings and guest information. Sleep easy, host confidently with Hospitable. Automate your guest messages, sync yo…
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What do jazz bass, project management, and ESG have in common? More than you’d expect. In this episode of Hospitable, host Rob Napoli sits down with Gerald J. Leonard, musician, author, TEDx speaker, and CEO of Turnberry Premiere, to explore how hospitality leaders can embed sustainability into the DNA of their businesses. From “micro-impact” pract…
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On this episode of the Hospitable Hosts podcast, we are joined by Joanne Whitby-Lee, Area Manager at Booking.com. Joanne is responsible for the leadership of teams across Australia and oversees the management of Booking.com's accommodation partners. We discussed Hospitable’s integration with Booking.com, and how that makes it easier than ever for h…
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On today's episode of the Hospitable Hosts podcast, our guest is David Hillar from Casa Co-host located in Toronto, Ontario, Canada. We're going to hear a bit more about how David has grown his business and how he became an investor in Hospitable as well as a customer. Sleep easy, host confidently with Hospitable. Automate your guest messages, sync…
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At this Hospitable Town Hall, the team shared updates on various product features, including payment solutions, rental agreements, and a new guest ID verification system, along with the launch of a private pilot for a security deposit feature. The meeting covered upcoming integrations and community updates, with discussions about the guest portal's…
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What does it take to evolve from one of Airbnb’s very first hosts to running a thriving short-term rental business with a growing portfolio of luxury properties? Erika Sampaio, founder of Manage This Home, joins us to share her remarkable 16-year journey in hospitality—from navigating the chaos of early OTA management, to pivoting during the pandem…
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What happens when a hospitality tech startup from a small Dutch town decides to go global on its own terms? In this special Founder Talks episode, Omniboost CEO Kees Zorge sits down with COO and podcast host Rob Napoli to unpack what it really takes to scale a people-first, partner-driven SaaS company in the hospitality industry. From redefining wh…
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This episode of the Hospitable Hosts podcast is a throwback. We're re-releasing some of our past masterclass webinars that were available in video format only for you to listen to on the go. The tips and tricks in this episode are still relevant today, but remember that any references to specific dates might be outdated. This webinar ran on Septemb…
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On today's episode of the Hospitable Hosts podcast, we're speaking with James Varley from Host Planet. James will tell us a bit more about Host Planet and how you can use their resources to learn more about hosting, get some tips and tricks from them and from industry experts. James will also tell us more about the Host Planet Playbook, something t…
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This Hospitable Town Hall covered various updates and announcements, such as dynamic pricing, rule sets, custom stay discounts, AI-powered features, tax remittance, guest verification, security deposits, and business management tools. The conversation ended with the introduction of a new community platform and upcoming events, as well as addressing…
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Unlock the playbook behind Michael Elefante’s short‑term‑rental empire in this fast‑paced episode. We dive into how he’s using Hospitable’s AI, direct‑booking engine, and top‑notch support to automate away the headaches and boost profit. Michael also shares fresh 2025 STR trends - from shifting guest expectations to pricing tactics, and reveals why…
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On today's episode of the Hospitable Hosts podcast, we sit down with Jason Muth, an SDR entrepreneur, coach, and founder of Pride Away Stays. Jason shares how he left behind the corporate media world and built a thriving short-term rental business in Provincetown, Massachusetts, with a strong mission to make hosting more inclusive and more efficien…
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The 100th Town Hall meeting celebrated Hospitable's growth and discussed future plans, particularly regarding the evolution into property management software. The main focus was on introducing a new dynamic pricing feature within the Hospitable platform, designed to optimize prices and increase earnings for hosts. The meeting also covered the integ…
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We’re excited to welcome Dana Lynch to the Hospitable Hosts podcast. Dana is a short-term rental host based in Austin, Texas, with properties in Osage Beach, Missouri. Dana started her hosting journey while working full-time as a real estate closer—learning the ins and outs of the business by listening to podcasts during her 2.5-hour commute to wor…
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This episode of the Hospitable Hosts podcast is a throwback. We're re-releasing some of our past masterclass webinars that were available in video format only for you to listen to on the go. The tips and tricks in this episode are still relevant today, but remember that any references to specific dates might be outdated. This webinar ran on April 2…
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We sit down with Romano Ruijtenburg, Sales Lead at Omniboost, to uncover what truly sets Omniboost apart: consultative SaaS selling, deep technical collaboration, and building long-term partnerships in the hospitality industry. From solving the complex Midas Hospitality integration across legacy PMS systems to managing clients across time zones, Ro…
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In this episode of the Hospitable Hosts podcast, we are joined by the team behind Crewdogs, a veteran-owned vacation rental company that brings a whole new meaning to hospitality by leveraging their military backgrounds to build a strong brand centered on trust, excellence, and service. Crewdogs is proving that short-term rentals can be more than j…
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This Hospitable Town Hall covered various updates and announcements, including new team members, platform improvements, and upcoming features. Challenges in customer support were addressed, along with updates on tax remittance, guest verification, and security deposit features. The meeting also discussed new business models, accounting recommendati…
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In today's episode of the Hospitable Hosts podcast, we’re diving into the latest short-term rental trends with Daniel from Key Data. Key Data is at the forefront of tracking performance metrics for the vacation rental industry, and Daniel will give us an inside look at how the market performed in Q1 — from ADR and RevPAR shifts to booking patterns …
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This episode of the Hospitable Hosts podcast is a throwback. We're re-releasing some of our past masterclass webinars that were available in video format only for you to listen to on the go. The tips and tricks in this episode are still relevant today, but remember that any references to specific dates might be outdated. This webinar ran on Februar…
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In this episode of the Hospitable Hosts podcast, we're speaking to Scott McAdara from Branson Lakes Lodging. Scott is a property manager with over 60 properties and growing. He is using our Mogul plan to help him automate many of the processes for his property management business. Scott will tell us a bit more about how he's been able to grow his b…
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In this Hospitable Town Hall, the team discussed various updates and improvements to the product, including fixes for issues related to manual message sending and image transmission, new features such as listing opportunities and listing quality status, and the progress of the private pilot for Booking.com listing creation. They also addressed oper…
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In this episode of the Hospitable Hosts podcast, we sit down with Eric Bell, founder of Milux and a dedicated Hospitable customer. Eric shares his inspiring journey from working as an electrical engineer to launching a thriving short-term rental business—all while managing properties remotely. From the challenges of arbitrage to the nuances of co-h…
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What if hotels weren’t just places to stay, but models for sustainability and innovation? In this episode of Hospitable, Rob Napoli sits down with Levar Jackson, CEO of Yogh Group, to discuss the reality of “lazy business” in hospitality — and what needs to change. From innovative ROI-backed sustainability solutions to challenging industry norms, L…
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This episode of the Hospitable Hosts podcast is a throwback. We're re-releasing some of our past masterclass webinars that were available in video format only for you to listen to on the go. The tips and tricks in this episode are still relevant today, but remember that any references to specific dates might be outdated. This webinar ran on Novembe…
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We have a special episode of the Hospitable Hosts podcast today. The CEO of Happy Guest, Mike O'Connell, helped us to gather up a panel of four hosts who are using Hospitable and Happy Guest to help them upsell and automate their guest experience. Listen in for tips on where to start with upsells, what kind of products and services you should be of…
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In this Town Hall, the Hospitable team covered updates on various initiatives and features across different teams, including connectivity, direct bookings, and Mogul. Key topics discussed were improvements to listing management, expansion of tax collection services, enhancements to guest verification and booking processes, and the evolution of Mogu…
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In this episode of the Hospitable Hosts podcast, we’re joined by Natalie Painter, Broker at Preserve Realty Co. and Owner of Preserve Property Co., a boutique vacation rental management company in the Outer Banks—one of the most competitive and well-established vacation rental markets in the U.S. Natalie has built a thriving business by leveraging …
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This episode of the Hospitable Hosts podcast is a throwback. We're re-releasing some of our past masterclass webinars that were available in video format only for you to listen to on the go. The tips and tricks in this episode are still relevant today, but remember that any references to specific dates might be outdated. This webinar ran on June 30…
  continue reading
 
In this episode of the Hospitable Hosts podcast, we explore the future of short-term rental management, hospitality, and guest experience. Today, we’re diving into a topic that’s reshaping the way hosts operate: AI and Human Power Combined: Transforming the Guest Experience with Real-Time Support. Our guest is Nicholas Falldine, Head of Product at …
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