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Welcome to Take Command: A Dale Carnegie Podcast, where we seek to uncover what leadership means in today’s world. Hosted by Joe Hart, CEO of Dale Carnegie, we’ll be talking to diverse leaders across various industries to help unlock your potential for success. We’ll be sharing real-life insights into leadership—which in turn can help spark the next level of your growth as a leader.
 
THE Presentations Japan Series is powered by with great content from the accumulated wisdom of 100 plus years of Dale Carnegie Training. The show is hosted in Tokyo by Dr. Greg Story, President of Dale Carnegie Training Japan and is for those highly motivated students of presentations, who want to be the best in their business field.
 
THE Sales Japan Series is powered by with great content from the accumulated wisdom of 100 plus years of Dale Carnegie Training. The show is hosted in Tokyo by Dr. Greg Story, President of Dale Carnegie Training Japan and is for those highly motivated students of sales, who want to be the best in their business field.
 
The Japan Business Mastery Show aims to draw back the velvet curtain on what is rerally going on with doing business in Japan. Everything is so different here it can be confusing. This show will take you through all those minefields and position you for success in this market.
 
THE Leadership Japan Series is powered with great content from the accumulated wisdom of 100 plus years of Dale Carnegie Training. The Series is hosted in Tokyo by Dr. Greg Story, President of Dale Carnegie Training Japan and is for those highly motivated students of leadership, who want to the best in their business field.
 
Japan's Top Business Interviews is the premier business interview podcast for people who want to know more about business in japan. The guests cover a range of industries and organisation sizes, to present a thorough overview of issues with leading in Japan. If you are a leader, especialy someone leading in Japan, then this is the podcast for you.
 
You can go after the job you want...and get it! You can take the job you have...and improve it! You can take any situation you're in...and make it work for you! Simon & Schuster Audio is proud to present one of the best-selling books of all time, Dale Carnegie's perennial classic How to Win Friends and Influence People, presented here in its entirety. For over 60 years the rock-solid, time-tested advice in this audiobook has carried thousands of now-famous people up the ladder of success in ...
 
A great start to shaking off public speaking jitters, socializing and mastering the art of small talk. The principles of public speaking written by Dale Carnegie decades ago in this book are timeless. They are just as effective in working a crowd in today’s society as they were back then. He delves into ways of commanding and charming an audience with the right energy, tone of voice, pitch, pronunciation and vocabulary. Armed with the principles highlighted in this book, you can do more than ...
 
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Established in 1892, Obayashi Corporation a $5 billion listed enterprise, is one of the top 5 construction companies in Japan. Obayashi has 86 subsidiaries and 26 affiliated companies in Japan, Europe, the Middle East, Asia, Australia and North America.
 
Pizazz is one of those unusual words, that sounds kind of cool, but is a bit vague. In presenting terms, we are really looking at being more interesting and engaging and doing that in a sparky, non-anticipatory way. A workman like, by the numbers, presentation is fundamentally boring. A recent presenter did a painting by numbers job with his effort…
 
Some may believe that it is better to have staff who will argue back, than have a room full of yes-men and yes-women. In Japan, in particular, it is hard to get anyone to dispute the boss’s opinion, so if we get counterpoints to what we think, we should be popping corks and celebrating. This is a fine line for staff to tread. How can they raise iss…
 
Arguing with buyers is a slippery slope to sales oblivion. “I told him off and made him fly straight”, is a leap into seller delusion. In Japan, the buyer isn’t King, but GOD. The seller is in no position to tell the buyer anything here, let alone start arguing the point. The upshot is that Japanese salespeople, for the most part, are very weak in …
 
What do we bring to our presentations? Usually we have two things – information and a point of view. For a lot of presentations, the information element becomes a data dump. This is very boring and tedious for the most part. The issue should always be “okay, what does this information mean and what does it mean for the audience?”. We should always …
 
Suneel Gupta is an accomplished entrepreneur and best-selling author whose mother immigrated to the United States from Pakistan. She secured a position as the first female engineer at Ford, and her inspiring story influenced Suneel's career trajectory. Suneel has helped thousands of individuals develop better habits and achieve success through his …
 
Mr. Hiraga initially worked in banking in Japan for ten years, in what has now become Mizuho, before he went to the US to study for his MBA. He then joined Marsh Broker and from 1991 worked in Germany. From there he covered a large number of European countries targeting Japanese companies active there. Five years later he was sent to the Headquarte…
 
The hero’s journey is for the very, very few. The reality is there are more of us who need the cooperation of others, than those who can succeed despite others. The problem is although we made need the cooperation of others, we are not that good at it. We limit our scope through two key areas – how we communicate and how we react. Reflecting the pr…
 
Leaders are time poor. There is too much to do and not enough time. We are constantly being challenged to get control of our time management and for most of us, that struggle is often one we are losing. Meeting and emails are time killers. Multi-tasking is a given, which means that we are constantly losing time, as we keep having to get back up to …
 
In Japan we usually need a couple of meetings with the client to get the business. In Meeting One, we build the rapport and trust, we explore their needs and try to understand if what we have is actually what they need. We are tremendously disinterested in slamming any square pegs into round holes and wasting our precious sales time. If we have und…
 
Normally a talk for a business audience will be around 40 minutes long. That seems a lot until you start putting the talk together and you always feel you don’t have enough time to include all of the cool information and stories you have at your disposal. The absolutely wrong way to start is to harvest slides from previous presentations and then st…
 
Tae Ho Kim was previously President of Nihon Inter Electronics Corporation from May 2013 -2017, before becoming President of ARRK Corporation in 2017. He joined en world Japan as President in 2022. He graduated from Pomona College in Economics.โดย Dr. Greg Story
 
Education can be a barrier to intelligence sometimes. This is often the case with people educated in very hard skill disciplines. Soft skills, such as communication, are not highly valued. The thinking is that this is rather fluffy stuff. Serious people are knowledgeable about deep technical subjects and how they transmit that knowledge isn’t all t…
 
Business owners have a total stake in the enterprise and a commitment level that is always peaking at maximum. They have their wealth enveloped in the business and they take on debt, risk and the trials and tribulations of business cycles. Executives are rewarded with salaries, bonuses and profit share depending on the organisation. If you are an e…
 
We salespeople love to talk. We are enthusiastic about our differentiation, our solution, our features, the benefits and a myriad other remarkable things about what we sell. Many salespeople have never moved out of first gear and are stuck there just telling the buyer all about their widget. The more advanced salespeople are asking questions and tr…
 
We have a talk coming up which we have to give to a business audience and we work hard on the preparation. We make sure that we don’t suck up all of the time though, with preparing the slide deck and forget to do our rehearsal. This run through of the talk before we give it live, is a key component of getting our timing right and our cadence flowin…
 
Yuko Furuichi is the President and CEO of Comexposium Japan. In 2007 she was a media personality and talent for BonaPro Agency and in 2009 became the Emcee for Pokemon Programming. She joined CyberAgent in 2011 as an Account Leader. She joined Comexposium as an Event Manager in 2013 working her way up to the Presidency in 2019. She has a BA Law deg…
 
Tricky area in sales, showmanship. The word has a certain odor about it that reeks of fake, duplicity, con game, spruker, carnival barker, etc. Yet, like storytelling, this is an important part of the sales professional’s repertoire. Clients are card carrying members of the Great Guild Of Skeptics. They are highly doubtful about salespeople’s claim…
 
Over the last couple of years I have participated in numerous webinars and training provided by different organisations on gaining Diversity, Equity and Inclusion (DEI) in Japan. The concentration has been on raising awareness about what DEI actually involves. When we first received enquiries about Diversity training, the request was to provide tra…
 
If you are a student of sales, then you will know all about SPIN Selling developed by Neil Rackham, based on his 1970s and 1980s research involving 30 researchers who studied 35,000 sales calls in 12 countries. The acronym stands for S- Situation, P- Problem, I-Implication and N-Need Payoff. The concept was not to be just packaging up the details o…
 
The beauty of being the presenter is that for the majority of the time we are dominant, the lord or mistress of all we survey, we are the big shot. We can craft the speech anyway we wish and deliver it as we see fit. We control the content, the pacing, the delivery, the engagement with the audience. Things can a sudden turn for the worse though, wh…
 
Marco Breitfeld, Representative Director and Head of Shared Services Draeger Japan, started working in Japan in 2007 for NEC/Schott Components Corporation. He moved to Plansee Japan in 2010 as the CFO and in 2016, he joined Storopack Japan as CFO. In 2017 he joined Pitney Bowes as Senior Manager Business Operations before becoming Finance Director …
 
What would you do if a parcel delivery staff and three confederates suddenly pushed past you and overpowered you when you opened the door? What would you do if a lunatic neighbour broke into your house armed with a hammer and started attacking your whole family? The recent deaths of 90 year old Kinuyo Oshio during a home invasion by the Luffy Gang …
 
In many sales organisations, sales scripts are a way of harmonising the messaging as well as getting newbies up to speed. ChatGPT can come up with a sales script within about one second. We just need to design the question we want answered intelligently and it will do all of the work. When you have to listen to sales people using sales scripts on y…
 
ChatGPT is a marvel, there is no doubt about that. We can programme the type of information we seek and it will scan through squillions of pieces of content and spit out an answer in seconds. When I tried it the speech outline it came up with was quite standard and workable. We can continue and ask it to write our script for the talk and have it do…
 
In 1995 Joachim was working as a Manager in Tokyo for BASF, eventually becoming the President and Representative director of BASF Agro Japan KK in 2005. Thereafter he became President and Representative Director for Catalent Japan KK in 2010 and then in April 2015 the Country Director Japan for CPKelco. He has a degree in Chemistry from the Univers…
 
We love acronyms! Our workplaces are thriving with them such that we can hold extended conversations composed entirely of seemingly impenetrable codes. They are handy though and this one REAL is short and serviceable to describe best practice leadership attributes. It always good to have evidence around pontification. This summary of the great and …
 
When you see someone do a very good presentation, your faith in humanity is restored. There are so many poor examples of people killing their personal and professional brands with poor public speaking skills, it is refreshing to see talks done well. The global CEO of a major pharma company jetted into town recently and spoke at a chamber of commerc…
 
There are lots of secrets for leaders. They attend the executive meetings, the off-sites, the briefings from the big bosses and know what is going on before anyone else. Divulging top secret corporate moves will get you fired, so leaders are usually tight-lipped about coming transformations, changes, expansions, downsizing etc. This is fairly obvio…
 
We have found the prospect. It might have been through desk research then a cold call or a chance business card exchange at a networking event. We have decided they probably need our solution, because they fit into the ideal client persona profile we carry around in our heads. If we have been artful, we will have managed to secure a meeting, be it …
 
Ally Love is a multifaceted woman, pioneering the slash generation by wearing a multitude of hats. She is the CEO of Love Squad, a community organization empowering women; a Peloton instructor, Brooklyn Nets arena host; an inspiring speaker; and an Adidas global ambassador. Ally was born and raised in Miami, Florida, and moved to New York City (NYC…
 
I am constantly amazed at the lack of thinking about seizing opportunities for storytelling to be more persuasive in business. Most interactions are one dimensional. We want to buy something and the seller supplies it and that is the end of the transaction. This is particularly so in the retail environment. What is ironic is that vast swathes of pr…
 
William Boesen is the President of the East Asiatic Company Japan. Originally from Denmark and like me, martial arts drew him to Japan to further his training and to advance his career. In 2001, with ISS he became General Manager in Japan reorganising the company here with their partner the famous Mitsui Trading company. In 2004 he became the Presi…
 
Bullying, humiliation, ridiculous targets, rubbish goods, stress, shame – a toxic cocktail often suffered in the sales environment. We often get into sales by accident. There are no varsity courses in sales. There is training available by companies like ourselves, but often this is not offered by the employer. The assumption is you look after yours…
 
I received a leave application request on a Saturday from one of my staff. It reminded me that we had missed our weekly meeting. In fact, now that I think about it, we have missed quite a few of them, because of various scheduling conflicts. My busyness has been a factor. This made me recall that fantastic Bill Oncken and Don Wass article in the Ha…
 
There are many non-Japanese speaking business people doing deals with Japanese companies. They may be flying in for meetings or may be based on the ground here. Even those locally based may not have sufficient fluency to conduct a sales meeting in Japanese, even though they make speak some level of Japanese language. I don’t know if I would call my…
 
We love another acronym, not! It is a handy memory jogger though, so let’s persevere with yet another one. Whenever you are in a situation where you need to get collaboration, support, funding or agreement, then the EAR formula is a very effective tool for presenters. It is simplicity itself in terms of understanding the formula. The delivery thoug…
 
Best of the Best Encore #39: Andrew Hankinson, President, Zwilling J.A. Henckels Japan Originally released Feb 27, 2021 Andrew Hankinson is the President of Zwilling J.A. Henckels Japan and host of the podcast Now and Zen. Originally from Seattle, Washington, Mr. Hankinson’s passion for Japan grew at a young age, having been exposed to Japanese cul…
 
I have often thought there are so many lessons from the martial arts for our businesses. Here are my musings after 51 years of training in traditional Karate. Stepping on to the floor The dojo is the ultimate equalizer. Whether you arrived by chauffeur driven Roller or took Shanks’s mare, once you step on to that dojo floor only your ability and ch…
 
Western leadership is a meritocracy where the most driven, talented, hardest working and ambitious are given the responsibility for those cannot make it to the top. Everyone knows the rules and the system works pretty well. The American version is at one end where the degree of ruthlessness is more pronounced and accepted. Other Western nations hav…
 
I was listening to a sales podcast and the expert guest was lampooning some typical closes as outdated, insulting and useless. He was relating how early in his sales career he had come across these closes and they didn’t work. Naturally he had written his one book with a better alternative. I was thinking about what he said and asked myself are the…
 
We all know that first impressions are critical, but what happens if you blow it? There are a couple of typical ways we can hurt our credibility at the start. Trying a joke that bombs is a very common credibility and personal and professional brand destroyer. You think you are funny, when you aren’t. Or you think the joke is funny, but you are a cr…
 
Tom Reich has been working in various roles for BAE systems in America and recently in Japan. Originally he worked in the US State Department including a stint as American Consul-General in Okinawa as well as working in the US Department of Trade. He has a Masters Degree in International Relations from Georgetown University.…
 
Speaking in front of others makes many people tongue tied and nervous. They struggle to get through a simple presentation, internally, in front of their colleagues. A public audience is something they would flee from, screaming and waving their hands in the air. Why is that? We all learn how to talk. The presentation is just a talk, so what is the …
 
Getting change anywhere is a difficult process, but Japan is a special case. Often in business, we represent the change. We are the potential new supplier and that means a change. They have been doing business with someone else and we want them to stop doing that and do business with us instead. There are many currents underpinning Japanese culture…
 
Riffraff inhabit all corners of the business world, but the sales profession suffers more than many others. Bankers do all sorts of evil things with our money. Stock brokers do all sorts of evil things with our money. Real estate agents tell one version of the truth to buyers. Government officials purloin our money. Everywhere you look, someone is …
 
As businesspeople, we don’t get that many chances to face a public audience and give an actual talk. The majority of the time, we are giving internal weekly reports on projects or revenues. We feel constrained to deliver in the same way everyone else is delivering – monotone, lifeless, dull accounting of the progress or non-progress of our section.…
 
Ryan McGuire established Cutters Studios Tokyo in 2012. He graduated from Sophia University Tokyo in 2002 and set up the Los Angeles branch of his father's Cutters Studios business, before moving to Japan.โดย Dr. Greg Story
 
We have many images of negotiation thanks to the media. Most of these representations however have very little relevance in the real world of business. A lot of the work done on negotiations focuses on “tactics”. This is completely understandable for any transactional based negotiations. Those one off deals where there is no great likelihood of any…
 
Society approves titles and status, especially in Japan. We rise through the ranks and following the Peter Principle, we peak at our upper level of incompetence. On the way up, we pick up titles and accrue status, respect and credence amplified through the power of our title. Our personal power though could be suddenly exposed as bogus, when we get…
 
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