The Chief Strategy Officer Podcast brings you conversations with global executives who lead strategy to share their unique experiences in tackling complex challenges, navigating disruptive technologies, and driving impactful growth. The Chief Strategy Officer role can be lonely and misunderstood. In today's interconnected world, no single leader has all the answers. To learn more about how Outthinker's network of leading chief strategy officers can offer you time-saving solutions, trend insi ...
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The original data podcast. The Hub and Spoken podcast is a series of fascinating discussions with today's top data and business leaders from across the business world. The conversations explore how to add most value to organisations through the use of data and analytics, and how best to organise yourself to achieve that value. It talks about how to define and deliver data strategy, and the best way to return business value.
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On this podcast, we talk about marketing strategies and tactics. Many of our podcast episodes will cover strategic marketing (segmentation, targeting, positioning, market orientation, branding, and offering development), but we will also discuss tactical marketing (Facebook advertising, email marketing, Google AdWords, SEO, and more) Our mission is to help you double the size of your business by using time-tested, proven marketing strategies and up-to-date marketing tactics.
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How AI has confused the boardroom and what to do about it
41:19
41:19
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41:19
AI has made its way into the boardroom, bringing with it a wave of excitement—and for some, a dose of confusion. For those in the know, AI has become an accelerator for operational and strategic improvements. But for others, the rapid pace and mixed messages have led to uncertainty. In our latest episode, Cynozure’s CEO and Founder, Jason Foster ex…
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Making Strategic AI Investments
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38:05
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38:05
Welcome to another episode of The Chief Strategy Officer Podcast. Today’s discussion centers on one of the most transformative and rapidly evolving topics in business— artificial intelligence. We’re joined by three distinguished strategy leaders --- Joanne Sheppard of Holtzbrinck, Ed Knapp from American Tower, and Prashant Kelker of ISG, who bring …
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Reshaping the future of retail with Paula Bobbett, Chief Digital Officer at Boots
36:54
36:54
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36:54
In this episode, host Jason Foster sits down with Paula Bobbett, Chief Digital Officer at Boots. They discuss her extensive digital experience, which includes roles at Dixon’s Carphone, British Airways, Debenhams and Avon. They also explore the importance of an omnichannel strategy that bridges online and in-store customer experiences, using custom…
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The enchanted evolution of AI: Predictions and discoveries
49:16
49:16
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49:16
In this special Halloween episode, Jason Foster talks to James Lupton, CTO at Cynozure, and Keith Goldthorpe, Director of Solution Architecture at Cynozure. Reflecting on their conversation from last year, the group revisit some of their predictions and discuss the most significant developments in the realms of data and AI. They also engage in a ga…
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Engagement with data and AI at Lloyds with Cassandra Vukorep
41:16
41:16
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41:16
In this episode, host Jason Foster sits down with Cassandra Vukorep, Chief Data Officer at Lloyds of London. The discussion delves into the critical role of data literacy and how fostering a culture of data engagement can benefit a diverse range of organisations across various industries. They also explore Cassandra’s current role at Lloyds and the…
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Designing and Operating an Effective Strategy Office (Part 2)
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37:04
In this episode, we're joined by Eric Goldstein, Chief Strategy Officer at TIAA, to explore the challenges and opportunities of setting up and operating a strategy office. With over six years at TIAA and an impressive background in investment banking at JP Morgan and management consulting at McKinsey, Eric brings a wealth of experience to the table…
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Debunking diversity and inclusion myths with Manuel Heichlinger
41:22
41:22
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41:22
In this episode, host Jason Foster sits down with Manuel Heichlinger, inclusivity leader and Managing Director at Audeliss. The pair discuss the myths that often plague conversations around diversity and inclusion within the professional workforce and debunk these assumptions. They also explore some of the unexpected benefits of a diverse workforce…
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Creating Business Value through Data: Insights from Steven Pimblett
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46:26
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46:26
In this episode, host Jason Foster sits down with Steven Pimblett, CDO at Rightmove, to discuss how data and AI can be leveraged as an asset to create value in a company. They explore the different approaches that CDOs take in implementing new data practices into an organisation, as well as the process of creating and demonstrating data value. Addi…
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Mastering data quality: strategies for organisational excellence with Anthony Deighton
37:46
37:46
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37:46
In this episode, host Jason Foster sits down with Anthony Deighton, CEO at Tamr, to delve into the complexities of data quality and analytics. They explore the challenges organisations face in managing and improving data quality, the pivotal role of AI in addressing these challenges, and strategies for aligning data quality initiatives with busines…
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Designing and Operating an Effective Strategy Office (Part 1)
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48:22
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48:22
In today’s episode, we're diving deep into the intricate process of designing and operating a successful strategy office. This is a critical discussion for any newly appointed CSO or those looking to fine tune their existing strategy office. Our guests today are two seasoned Chief Strategy Officers who have navigated the complexities of building st…
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The future of AI in business: a conversation with Tom Goodwin
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44:13
In this brilliant episode, Jason Foster delves into the transformative impact of artificial intelligence on businesses and everyday life with Tom Goodwin, a world-renowned trends and transformation expert, keynote speaker, consultant, and author. Tom shares his expert insights on how technology reshapes the rules of business, creates new possibilit…
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The Scouts' digital transformation, with Lara Burns
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39:09
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39:09
Join Jason Foster as he chats with Lara Burns, Chief Digital Officer at Scouts, about their ambitious digital transformation journey. Lara shares the challenges and successes in modernising one of the world’s largest youth organisations, highlighting the critical role of digital tools in boosting volunteer engagement and operational efficiency. The…
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How to Integrate Sustainability into Corporate Strategy
48:41
48:41
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48:41
In this episode, we are joined by three chief strategy officers who are also responsible for sustainability in their organizations. Alpa Sutaria of WestRock, Paula Kovarsky of Raizen, and Maisie Ganzler of Bon Apetit Management Company. In this episode, we explore why companies might choose to make sustainability a core responsibility of their stra…
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The mindset shift leaders and organisations need to embrace AI with Charlie Stack
44:28
44:28
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44:28
How can you transform your organisation with AI? Join the conversation with Jason Foster and Charlie Stack, Global Data, Analytics & AI Practice Leader at Spencer Stuart, as they discuss the culture, processes and mindset shifts that leaders need to adopt to leverage AI in their businesses. Discover practical tips on generating and testing business…
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Building a data-driven organisation with purpose with Simon Leesley
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39:40
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39:40
Dive into a world where data meets sustainability. In this episode, Jason Foster sits down with Simon Leesley, the COO of Too Good to Go, the revolutionary marketplace on a mission to end food waste. Discover Simon's inspiring journey, the mission and vision of Too Good to Go and how the company works with 165,000 partner stores across 17 markets. …
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The Unexpected Role of the Strategy Office
39:59
39:59
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39:59
How Southern Glazer's Office of Strategic Management Built an Enduring Strategic Advantage Southern Glazer's Wine & Spirits is the largest wine and spirits distributor in the United States, serving over 240,000 customers across 44 states and the District of Columbia. It is also one of the largest family-owned business in the US. Their strategy offi…
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Navigating a career shift into the data profession with Thomas Musson
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37:46
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37:46
How can data drive change and innovation in a traditional and global sport? Join host Jason Foster for a fascinating conversation with Thomas Musson, the head of data at The R&A, the governing body for golf. They discuss Thomas's career journey from sales to data, the challenges and opportunities he faced along the way, and the skills and qualities…
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Assessing the impact of algorithmic systems with Tamara Kneese
35:18
35:18
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35:18
Join Jason Foster in this thought-provoking discussion with Tamara Kneese, the lead of the Algorithmic Methods Lab at Data & Society Research Institute, to delve into the intricate world of algorithmic systems and their far-reaching impacts. In this episode, they tackle the pressing questions surrounding the assessment of algorithms—environmental i…
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Scaling Smart: Strategy in Growth-Stage Organizations
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33:39
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33:39
Corporate strategy in growth-stage companies can be very different from strategy in mature organizations. In this episode, we hear from three chief strategy executives who are effectively navigating the strategic journeys for their scaling organizations – Elisabeth Moore from West Monroe Partners, Adam Zalisk from Amplify Education, and Edward Croo…
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The impact of AI in M&A with Richard H Harris MBE
44:05
44:05
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44:05
Join Jason Foster for an insightful discussion with Richard H Harris MBE, a technology M&A expert and Senior Vice President M&A at Corum Group. In this podcast, Richard shares his experiences and insights on the impact of AI on mergers and acquisitions (M&A). With a background in theoretical physics, experience with data, and a passion for advancin…
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How Expedia uses data to power its business relationships with Raegan Armstrong
34:32
34:32
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34:32
Curious about how Expedia leverages data to fuel its vast network of partnerships in the travel industry? Join us as we dive into the world of global travel partnerships with Raegan Armstrong, Senior Director of Global Airline Partnerships at Expedia Group. In this discussion, Raegan sheds light on the critical role of data in driving strategic dec…
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How artificial intelligence plays a role in developing life-saving drugs with Volodimir Olexiouk
39:51
39:51
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39:51
Join host Jason Foster in a fascinating conversation with Volodimir Olexiouk, Director of Scientific Engagement at BioLizard. Together, they delve into the revolutionary intersection of artificial intelligence and pharmaceuticals, exploring how AI is transforming the landscape of drug discovery. Tune in now and gain insights into the innovative way…
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How to recruit and build a diverse strategy team
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43:12
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43:12
As much as companies promise and commit to diversity, equity, and inclusion initiatives, the reality is corporate strategy, especially at the senior level, remains a male-dominated field. Some chief strategy officers have made it their mission to change that reality. In this episode, we hear from two of them. Alok Agrawal, Chief Strategy Officer & …
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Diary of a CDO: First Citizens Bank: The evolution of the CDAO role over 6 years with Brian Paull
26:22
26:22
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26:22
In this episode of The Diary of a CDO, Brian Paull, Chief Data & Analytics Officer and Executive VP at First Citizens Bank takes us on a journey through the evolution of the CDAO role over six years. He discusses how his responsibilities have changed, the efforts to enhance the understanding of the data team's function and value over time, and the …
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Diary Of A CDO: Nurturing data teams to deliver business success with Bart Vandenreijt
30:59
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30:59
In this episode of The Diary of a CDO, Bart Vandenreijt, Chief Data & Analytics Officer at Partenamut, a Belgian health insurer, shares his journey of transforming a disjointed data and analytics team into a business-critical function. In the context of his business background, he discusses how they've overcome challenges, aligned the data strategy…
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Diary of a CDO: Using data & analytics for competitive advantage with Steve Janoo
21:23
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21:23
In this episode of The Diary of a CDO, Steve Janoo, the Chief Data Officer for Diageo, discusses his role in driving data, analytics and the digital technology strategy globally for the renowned beverage company. Steve shares insights into his career, transitioning from a CIO to a CDO, and the evolving landscape of data leadership in organisations.…
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Diary of a CDO: Establishing the data agenda in Professional Services with Gareth Powell
19:32
19:32
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19:32
In this Diary of a CDO special, guest host Hayley Green is joined by Gareth Powell, Group Data Officer and Partner at Irwin Mitchell, to discuss his role in leading the organisation's data transformation journey. Gareth shares insights from his journey as a first-generation Chief Data Officer, navigating the complexities of a professional services …
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Diary of a CDO: Navigating C-Suite Leadership with Ibrahim Gokcen
23:35
23:35
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23:35
In this Diary of a CDO special, guest host Hayley Green is joined by Ibrahim Gokcen, Chief Data and Analytics Officer for Aon. Ibrahim shares his diverse background of leadership roles and how that's shaped the CDO he is today. They delve into Ibrahim's diverse leadership background and its impact on his CDO role today. The conversation highlights …
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Breaking Through Imposter Syndrome with Tara Halliday
33:12
33:12
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33:12
Join Jason Foster in this enlightening episode as he revisits a compelling conversation with Tara Halliday, an esteemed expert on Imposter Syndrome. Tara specialises in guiding leaders and business executives to overcome their limiting beliefs and unlock their full potential. Together, they delve into the complexities of Imposter Syndrome, explorin…
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Closing the digital skills gap with Olivia Duane Adams and Jason Belland
44:36
44:36
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44:36
In today's episode, host Jason Foster is joined by Olivia Duane Adams (Libby), Chief Advocacy Officer and co-founder of Alteryx, and Jason Belland, Vice President of the Global Sparked Education Program at Alteryx. Together, they delve into the critical role of data analytics in modern education and its transformative impact on bridging skill gaps …
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Data quality can save the world with Danette McGilvray
38:33
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38:33
Join host Jason Foster in a captivating conversation with Danette McGilvray, the President and Principal of Granite Falls Consulting. Delve into the transformative power of data quality as they discuss practical approaches to address data issues at any organisational level. Explore responsibilities and understand the crucial role individuals play i…
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The role insights plays in growing the newest brand in global golf with Ross Antrobus
40:40
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40:40
In this episode, host Jason Foster explores the captivating world of LIV Golf with special guest Ross Antrobus, Vice President of Insight, Analytics, and Loyalty at LIV Golf. Together, they delve into the intriguing LIV story and brand, shedding light on the pivotal role insights play in shaping the newest brand in global golf and how insights driv…
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Challenges of preparing young people with the right data and digital skills for the future with Rachel Keane and Nicki Clegg
43:07
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43:07
Embark on a captivating exploration of education's future and technology's role with host Jason Foster, joined by Rachel Keane, Chief Data Inspirer at Dig Data, and Nicki Clegg, Industry Stakeholder Relationship Manager at STEM Learning. The conversation delves into the challenges of equipping young people with essential data and digital skills for…
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A Year in Review: Top Conversations of 2023
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40:54
Join host Jason Foster in this special year-end episode as he takes you on a captivating journey through some of the most insightful and thought-provoking conversations from the past 12 months. In this mashup of the best discussions on data, technology, AI, and leadership, Jason reflects on the diverse range of topics covered by brilliant guests, p…
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Data as a product: delivering business value with agilitywith James Lupton and Tim Connold
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29:44
Join us for a deep dive into the realm of data products and data product management in this insightful conversation with James Lupton, Cynozure's CTO, and Tim Connold, Customer Director at Cynozure. In this discussion they answer burning questions from business and data leaders and cover the fundamentals of what data products are, the fundamental m…
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Using data and AI to modernise the experience of rail travel with Mike Hyde
47:12
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47:12
In this episode, join host Jason Foster as he sits down with Mike Hyde, Chief Data Officer at Trainline. Together, they delve into the fascinating world of using data and artificial intelligence to revolutionise the rail travel experience. Mike underscores the critical need for the rail industry to understand customers deeply—analyzing travel patte…
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The relationship between data management and decision making with Laura Sebastian-Coleman
41:11
41:11
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41:11
Join host Jason Foster and Laura Sebastian-Coleman, VP of Data Management and Governance at Prudential Financial, for an insightful discussion around the intricate challenges organisations face in managing data effectively. Laura delves into the complexities of data connectivity and the difficulties in visualising and utilising data optimally, shed…
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Exploring data leadership challenges with Jason Foster and Helen Blaikie
25:25
25:25
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25:25
In this special episode, we explore the world of Chief Data Officers and their complex challenges. Join us as we share insights from our recent 'Ask Me Anything' session, where data leaders asked their burning questions anonymously, creating a safe space for open discussion. Jason Foster, CEO at Cynozure, and Helen Blaikie, Chief Data and Analytics…
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Moving to a decentralised approach to data at Wayfair, with Nachiket Mehta
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38:26
Uncover the transformative power of decentralising data with host Jason Foster and Nachiket Mehta, Head of Data and Analytics Engineering at Wayfair. They delve into Wayfair's journey from a centralised data approach to a decentralised model, the challenges they encountered, the value created, and how it has led to faster and more informed decision…
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Using artificial intelligence to provide better life insurance with Glenn Hofmann
41:14
41:14
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41:14
Can artificial intelligence change the future of life insurance? Join Host Jason Foster as he sits down with Glenn Hofmann, the Chief Analytics Officer at New York Life, to explore the transformative power of AI in the insurance industry. In this episode, discover how AI is reshaping risk assessment, revolutionising customer retention strategies, a…
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Building large language models in government with Steve Rennie
35:48
35:48
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35:48
Join host Jason Foster and Steve Rennie, Director of Data-Driven Technologies at the Federal Department of Agriculture in the Canadian government, for an insightful exploration into the transformative power of large language models in government. In this episode, they delve deep into the pivotal role of data, artificial intelligence (AI), and robot…
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Leveraging data products to generate value with Deepak Jose
36:14
36:14
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36:14
How can we leverage data products to generate value? Join this insightful conversation with host Jason Foster and Deepak Jose, Global Head of One Demand Data & Analytics Solutions, Mars. In this thought-provoking episode, we explore the world of impactful data products, the power of having a business problem-first mindset, and practical strategies …
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Lesson learnt from building a career in data with Karen Jean Francois
40:38
40:38
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40:38
Join host Jason Foster in an enlightening conversation with Karen Jean Francois, Analytics Manager at Monzo Bank and host of the Women in Data Podcast, as they dive into the intriguing world of data careers. In this episode, Karen shares her insights and her brilliant journey in the data field, along with the hard-earned lessons learned along the w…
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The relationship between humans and AI with Ken Elliott
37:39
37:39
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37:39
Step into the fascinating world of Artificial Intelligence with host Jason Foster and Ken Elliot, a Chief Data Officer with over 30 years of experience in the industry. Together, they discuss the essence of AI, its practical applications, and its impact on decision-making, business processes, and society. They also explore the ethical implications …
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Building Responsible AI with Toju Duke
39:30
39:30
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39:30
Join Jason Foster in an insightful conversation with Toju Duke, Programme Manager at Google, who leads Responsible AI programmes across Google's product and research teams. Delve into the fascinating world of Responsible AI and its critical role in shaping a safer future. From risk management and guardrails to minimising potential harm to diverse A…
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The environment that enables Chief Data Officers to be successful with Robert Kent
45:09
45:09
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45:09
Join host Jason Foster in an insightful conversation with Rob Kent, former Chief Data Officer at Pets at Home and the Royal Mail, as they discuss the key elements of an ideal environment for Chief Data Officers to succeed. In this episode, they cover topics such as the role of CDOs, common challenges faced by organisations and effective strategies …
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Using data and AI to eradicate child labour in supply chains with Eleanor Harry
38:08
38:08
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38:08
In this episode, host Jason Foster talks to Eleanor Harry, CEO and Founder of Hace, about the use of data and AI to eradicate child labor in supply chains. Join the conversation and discover the critical role of data in addressing the pervasive issue of child labor and how companies can leverage existing data and technology to gain actionable insig…
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If you want your business to be successful and sustainable (and let’s face it—we all do), you need a strong sales process. But how do you gauge how efficient your sales process actually is? For starters, you can conduct a CAC cohort analysis. This method of analyzing data can provide valuable insights that you can apply to your efforts moving forwa…
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Navigating AI and what it means to society and business
47:31
47:31
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47:31
Join host Jason Foster in an enlightening conversation with James Lupton, CTO at Cynozure, and Keith Goldthorpe, Lead Solution Architect at Cynozure as they explore the profound implications of AI on society and business. In this thought-provoking episode, they delve deep into the intricacies of AI, its limitless possibilities, ethical consideratio…
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A 360-degree marketing plan is an approach that allows you to reach customers at all possible points of contact—every business owner’s dream! However, you may be wondering if it’s really worth all the effort. In that case, consider this: Successfully putting together such a plan enables you to maximize the chances of finding new potential customers…
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