พอดคาสท์ User Experience ชั้นนำ (2025)

1
Introducing UX to the Wider Organization 5:26

3d ago5:26

5:26

In the last lesson, we explored how your own team needs to embrace a new role if you want to escape being treated as the “UX service desk.” But even if your team makes that shift, it’s not enough. The truth is, you’ll never have the time or resources to handle every touchpoint yourself. If you want user experience to really scale, you need to equip…

1
#124 Understand AI in 20 Minutes: What Every Designer Must Know 20:17

4d ago20:17

20:17

AI is moving incredibly fast. Every week there is a new tool, a new model, a new headline. For designers it can feel impossible to keep up. But you do not need to know everything. You just need to understand the foundations, the language and the big trends. In this episode I take you through a clear overview of what really matters in AI right now. …

1
Helping Your Team Embrace a New UX Role 6:07

10d ago6:07

6:07

As I said in the last lesson, if your team doesn't change how it works, nobody else will either. This shift is not easy. It means asking your people to take on a very different role from what they're used to. The transformation has four pillars: Providing consultative services across the organization without owning every deliverable Creating resour…

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#123 The 3 UX Skills That Will Still Matter After AI Takes Over 17:45

11d ago17:45

17:45

AI is changing the way we design fast. Tools are writing copy, generating wireframes and even running research. It is easy to wonder what is left for us as designers. In this episode I share the three core UX skills that will always matter no matter how powerful AI gets. You will hear personal stories from my own projects and workshops plus practic…

1
From Colleagues to UX Practitioners 3:34

17d ago3:34

3:34

So far, we’ve explored why you can’t possibly implement every user experience yourself and how to scale your influence through services, resources, and standards. Those are essential, but they won’t solve the whole problem. Here’s the sticking point: your colleagues aren’t UX practitioners. And if we’re honest, most of them don’t particularly want …

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#122 AI Agents 2.0: Real-World Cases and the New UX Principles We Need 20:36

18d ago20:36

20:36

AI for Designers: 5-week Bootcamp 💻 Enrollment starts Sep 01 ✨ → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Sign up for the ⁠waiting list In this episode of Future of UX, we’re not just talking theory — we’re diving into real-world applications of AI agents already showing up in products people use every day. We’ll explore: Google’s Search AI Mode, which can book you…

1
#121 Prompt-Driven Design: How to Use Prompts as a Creative Superpower 25:00

25d ago25:00

25:00

AI for Designers: 5-week Bootcamp 💻 Enrollment starts Sep 01 ✨ → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Sign up for the ⁠waiting list⁠ In this tutorial-style episode of Future of UX, we’re exploring one of the most essential skills for designers working with AI today: prompting. Prompting isn’t just about cool outputs. It’s becoming the new interface for design.…

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Build Your UX Shield: Policies That Deflect Drama and Defend Standards 5:04

1M ago5:04

5:04

Build Your UX Shield: Policies That Deflect Drama and Defend Standards Let’s be honest. Policies and procedures aren’t exactly the stuff of design conferences or portfolio showpieces. But when it comes to influencing your organization at scale, they’re one of the most powerful tools you’ve got. In fact, if you do nothing else from this course, impl…

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#120 The GPT-5 Upgrade: What It Really Means for UX & Product Design 14:51

1M ago14:51

14:51

AI for Designers: 5-week Bootcamp 💻 Enrollment starts Sep 01 ✨ → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Sign up for the ⁠waiting list In this episode of Future of UX, I share my honest review of the new GPT 5 after testing it intensively for a week. If you have been on LinkedIn, X, or Instagram lately, you have seen mixed reactions. Some people are excited. Others…

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Set the Standard: Why Every UX Team Needs Design Principles 4:28

2M ago4:28

4:28

Ever notice how every other department has policies and procedures, but UX rarely does? There are rules for procurement. Rules for budgets. Rules for installing software. Even rules for when you’re allowed to eat fish at your desk (I wish I was joking). But ask someone for the rules around UX, and you’ll probably get a blank look. The difference? M…

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#119 5 AI Shifts UX Designers Can’t Ignore 17:44

2M ago17:44

17:44

💻 ✨Waiting list for the AI Academy: 6-week Bootcamp to Learn How to Master AI as a Designer. Opening in September. → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Sign up for the waiting list Today, I’m breaking down the five biggest tech shifts from the past month that every designer should understand. This isn’t just about headlines — it’s about how these changes are qu…

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Make Research Reusable: How to Build a User Research Repository 5:03

2M ago5:03

5:03

In our last few lessons, we’ve been building out the ecosystem that supports a scalable UX strategy. We’ve covered services, tools, design systems, and even preferred suppliers. But there’s one more piece of infrastructure that can have a surprisingly big impact; your user research repository. If you want to empower others to take on UX work withou…

1
#118 Designing for AI Agents: UX Patterns, Ethics & Tools 22:43

2M ago22:43

22:43

In this episode, we're diving into one of the biggest shifts happening in digital product design right now: AI agents. AI agents are no longer just answering questions – they’re planning, making decisions, and acting on behalf of users. This fundamentally changes how we design experiences. You’ll learn: What AI agents actually are (and how they dif…

1
#117 Vibe Coding: When AI Turns Your Ideas into Code 16:17

2M ago16:17

16:17

We’re back from the summer break — and kicking off this season with one of the most exciting shifts happening at the intersection of design and development: vibe coding. In this episode, I’m breaking down what vibe coding actually is, why it’s relevant for designers (not just developers), and how it’s changing the way we build digital products. You…

1
Take the Pressure Off: Build a UX Supplier List 3:58

2M ago3:58

3:58

You can give people all the resources and training in the world. You can even get them fired up about UX. But let’s be real; there will always be times when they simply don’t have the time, energy, or skills to do the work themselves. In the past, they’d come to you. And you’d do it for them. But we’re trying to get you out of that cycle. If you're…

1
Equip Others with the Right UX Tools 5:22

2M ago5:22

5:22

By now, we've talked a lot about moving from being an implementer to someone who empowers others. You've started offering supportive services and built out a design system to help teams move faster. But if we're serious about scaling UX across an organization, we need to go even further. We need to make sure people have access to the right tools. B…

1
Why a Design System Is Your UX Superpower 3:55

2M ago3:55

3:55

In the last lesson, I talked about the four types of UX resources that can help you scale your influence across the organization. This time, we're going to zero in on one of the most powerful tools at your disposal: the design system. If you want to move from being an implementer to a UX leader, someone who empowers others to create better experien…

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The 4 UX Resources Every Organization Needs 3:22

3M ago3:22

3:22

So far in this series, we've been shifting your role from implementer to advisor. You've worked hard to win trust, define a strategy, and begin shaping the way your organization approaches user experience. But, just because people agree with your strategy doesn't mean they're ready to run with it. Most stakeholders are busy. Many aren't confident d…

1
Services That Expand Your Impact 4:00

3M ago4:00

4:00

In the last email, I talked about shifting your role from implementer to advisor. I know that can feel uncomfortable, maybe even a bit risky. Letting go of direct control means trusting others to do UX work, and let's be honest, at first they probably won't do it as well as you would. But, they don't have to be perfect. What matters is that they st…

1
Overcoming Objections and Gaining Support for Your UX Strategy 5:29

3M ago5:29

5:29

In the last email, I talked about presenting your UX vision to stakeholders and leadership. We looked at how to focus on the value you offer and how to tailor that message to your audience's specific needs. But, successfully driving through your strategy involves more than just a well-crafted presentation. It also needs a strategic approach when yo…

1
#116 Apple's Liquid Glass: New Era of UX Design 13:10

3M ago13:10

13:10

In this episode, Patricia dives into Apple’s new Liquid Glass UI updates and what they reveal about the future of digital design. You’ll hear: ✅ Why Liquid Glass is more than just a shiny update – and what it means for us as UX designers. ✅ How this shift moves us beyond static screens and into dynamic, fluid, and more human experiences. ✅ The exci…

1
Selling Your UX Vision: Make People Care 4:50

4M ago4:50

4:50

In the last email, we talked about sketching out your UX strategy. Not a polished final document, but a draft that clarifies your direction and invites collaboration. But that strategy is only useful if people buy into it. And that means you now need to switch hats: from strategist to storyteller. That's what this week is all about: how to present …

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Before You Present to Management, Draft Your Strategy 7:53

4M ago7:53

7:53

In the last lesson, I said we’d be talking next about how to present your ideas to management. But, jumping into that too soon could actually backfire. If you go to leadership now with nothing but frustrations and vague intentions, it’s likely to come across as a complaint. And that’s not what you’re aiming for. You're not there to moan about the s…

1
#115 Future Skills Beyond UX – The Key to Thriving in an Uncertain World 16:06

4M ago16:06

16:06

In this episode, we’re tackling one of the biggest questions in the future of work: 💡 What are the skills that will truly future-proof your career? By 2030, 85% of the jobs that will exist haven’t even been invented yet. AI is already automating tasks we thought required human intelligence—so what skills will actually set us apart? The answer isn’t…

1
Auditing Your UX Resources: Making the Most of What You Have 3:23

4M ago3:23

3:23

In previous lessons, we've discussed aligning your UX role with organizational goals and understanding your current position. Today, let’s explore the tangible resources you already have. Many UX leaders instinctively request more people, budget, or time. While there’s a place for such requests (which we'll cover later), effective UX leadership beg…

1
#114 Lessons from a Decade of Innovation at Wix with Miri Lodman 29:25

4M ago29:25

29:25

In this episode of The Future of UX, I’m joined by Miri Lodman, Product Manager and team lead at Wix, where she’s been helping shape the future of website creation for over a decade. From her early work on one of Wix’s very first AI-powered tools to leading cutting-edge product innovation today, Miri shares how the role of AI has evolved—and how it…

1
Baking UX into the DNA of Your Organization’s Strategy 6:28

4M ago6:28

6:28

In the previous lesson, I asked you to take an initial look at your role, your resources, and your reach. Now, over the next three lessons, we're going to dive into those three areas in more detail, starting with your role and how it aligns with something much bigger: your organization's goals. Because if you want UX to be seen as more than a suppo…

1
#113 The Psychology of UX – Are We Designing for Minds We Don’t Understand? 14:38

4M ago14:38

14:38

In this episode, we’re tackling a question that every UX designer thinks they understand—but do we really? 💡 Are we designing for how people actually think—or just how we assume they think? We rely on psychology-based UX laws like: ✔️ Hick’s Law (Too many choices slow people down—right?) ✔️ Fitts’s Law (Bigger buttons are easier to click—makes sens…

1
Before We Charge Ahead, Let’s See Where We’re Standing 4:17

5M ago4:17

4:17

Hi there, In Lesson 1 we travelled from Roman amphitheaters to modern apps and saw that user experience is not what many consider it to be and needs repositioning. In Lesson 2 I asked whether you’re ready to lead that charge inside your organization. Today we roll up our sleeves and start that journey. The UX Maturity Spectrum Organizations vary wi…

1
#112 Quarterly UX & AI Update: Agents, Research Tools & Smarter Design Platforms 23:04

5M ago23:04

23:04

In this episode of Future of UX, I’m back from a little break — and a big life change (spoiler: I had a baby!). We’re kicking things off with a fresh quarterly update on everything new and exciting in the world of UX, AI, and design tools. I’ll walk you through: What’s new with AI agents and why they’re more than just fancy chatbots How tools like …

1
Are You Ready to Become a UX leader? 6:03

5M ago6:03

6:03

Understanding Where You Fit If you're reading this, chances are you're passionate about user experience. But maybe UX isn't actually in your job title. Perhaps you're a marketer, project manager, developer, copywriter, or business analyst who deeply cares about making your products better for users. Or you might be a UX designer or researcher feeli…

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#111 The Death of Navigation – Are We Designing Ourselves Out of a Job? 10:57

5M ago10:57

10:57

In this episode, we’re tackling a question that could completely change UX as we know it: 💡 What happens to UX design when there’s no more "navigation"? For decades, UX has focused on creating clear navigation systems—menus, categories, filters, search bars. But AI is changing everything: ChatGPT delivers answers instantly—no need to browse. Amazon…

1
From Amphitheaters to Apps: The Evolution of User Experience 10:40

5M ago10:40

10:40

From Amphitheaters to Apps: The Evolution of User Experience Long before we had screens, scroll wheels, or skeuomorphism, we were already wrestling with what it meant to design for humans. Take the Roman Colosseum, for example. Built nearly two thousand years ago, this wasn’t just a feat of architecture—it was a carefully orchestrated user experien…

1
#110 Designing for Impact: Balancing Business, Ethics & the Future of UX with Amy Heymans 42:16

5M ago42:16

42:16

In this episode of The Future of UX, I sit down with Amy Heymans—a visionary design leader with 25+ years of experience in strategy, innovation, and ethical design. Amy has worked in health, finance, and government, always pushing for human-centered, responsible, and impactful solutions. We cover some BIG topics in this conversation: ✅ Balancing bu…

1
UX Leadership and Strategy: A New Direction 3:07

5M ago3:07

3:07

If LinkedIn is to be believed UX design is a hot mess right now. People are regularly announcing that death of UX, complaining they cannot get jobs and entire companies are abandoning the term UX for product design. Not to mention the fact that AI will supposedly be replacing us all. If you care at all about improving the user experience, this will…

1
#109 The UX Design Process in the Age of AI – Where Does AI Help (and Where Does It Hurt)? 22:07

5M ago22:07

22:07

In this episode, we’re tackling a question that every designer is asking: 💡 AI is changing how we work—but is it improving or undermining the UX design process? UX is fundamentally human-centered, but AI isn’t human. So how do these two things coexist? We break down the five phases of UX design—Empathize, Define, Ideate, Prototype, and Test—and exp…

1
#108 Scaling Design & Creativity in the Age of AI with Jade Tomlin 51:09

5M ago51:09

51:09

How do you scale design teams while keeping creativity alive? How does AI fit into the future of UX? In this episode, I sit down with Jade Tomlin, Executive Creative Director at Huge, to explore the challenges and opportunities of designing at scale, fostering collaboration in large teams, and integrating AI into the creative process. Jade shares h…

1
Are Synthetic Personas Smart UX—or Just Clever Illusions? 6:09

6M ago6:09

6:09

Hello all. I admit, I didn't expect much. In fact, I was fully prepared to dismiss it as just another AI gimmick—a shiny distraction from real user research. But after experimenting with using AI-generated personas (or "synthetic personas," as they're being called), I found myself in a strange new territory: genuinely impressed. If you're skeptical…

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#107 Networking for Introverts – Can UX Design Help You Make Better Connections? 21:25

6M ago21:25

21:25

In this episode, we’re tackling something that many of us in UX, product, and design secretly struggle with: networking. Let’s be honest—traditional networking was built for extroverts. 〜 Loud voices, quick conversations, and constant self-promotion dominate events. 〜 Social platforms like LinkedIn reward frequent posting and engagement. 〜 Conferen…

1
#106 AI, UX & Sustainability: Designing a Future That Works for Everyone with Thorsten Jonas 54:55

6M ago54:55

54:55

AI is transforming the way we design and build digital products—but at what cost? In this episode of The Future of UX, I’m joined (again!) by Torsten Jonas, founder of the Sustainable UX (SUX) Network, to explore how AI, UX, and sustainability intersect. We’ll dive into: ✅ Why sustainability in UX is about more than just “green” design ✅ The hidden…

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#105 AI UX is Broken – How Do We Measure a “Good” AI Experience? 16:16

6M ago16:16

16:16

In this episode, we’re tackling a huge question: How do we measure a “good” AI experience? AI is shaping everything—from hiring decisions to medical diagnoses, from content recommendations to self-driving cars. But here’s the issue: we don’t even have clear UX standards for AI. 💡 If we don’t measure UX in AI properly, we risk building products that…

1
Are You Obsessed With Usability? 3:18

6M ago3:18

3:18

I bet that subject line made you think this email was going to be about the importance of focusing on usability. But actually, we shouldn't be. Too many UX designers I meet are obsessed with making things as seamless and streamlined as possible. That’s great—up to a point. But usability isn't our entire job. In fact, focusing too much on usability …

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#104 The Future of Fashion UX: Metaverse, AI & Authenticity with Rachel Rosenson 38:43

6M ago38:43

38:43

In this episode of The Future of UX, I’m joined by Rachel Rosenson, a design leader at Zalando, to explore the intersection of fashion, innovation, and emerging technologies. From AI-driven fashion trends to the reality of the metaverse, Rachel shares her insights on what’s hype, what’s real, and how designers can shape the future of fashion e-comm…

1
UX Is Bigger Than You Think: Beyond Websites and Apps 3:44

7M ago3:44

3:44

As UX advocates and practitioners, we tend to focus on the immediate project at hand—the website, the app, the product interface. But that’s only a fraction of the actual user experience. Every digital interaction a person has with an organization shapes their perception. The problem? Most companies treat these interactions in silos, leading to a f…

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#103 UX in the Age of Overwhelm – Are We Designing for Exhausted Users? 11:00

7M ago11:00

11:00

In this episode, we explore a question that affects all of us: 📌 Are we designing for users who are already exhausted? We wake up and immediately check our phones. We spend hours switching between apps, notifications, and endless feeds. Our brains are constantly processing information, yet focusing for more than a few minutes feels impossible. If d…

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#102 AI, Ethics & Innovation: How Companies Can Integrate AI the Right Way with Zamina Ahmad 57:13

7M ago57:13

57:13

AI is everywhere—but how can companies integrate AI responsibly while ensuring fairness, innovation, and real business value? In this episode of The Future of UX, I’m joined by Zamina Ahmad, Founder of Shades & Contrast, a consultancy focused on fair and responsible AI solutions. With over 15 years of experience in data science, machine learning, a…

1
Redefine Your UX Leadership: Crafting a Strategic Vision 7:43

7M ago7:43

7:43

Hello there, I’d like to share some thoughts on developing your UX strategy and redefining your role. It is a topic that feels particularly important at the moment, with UX leaders facing plenty of challenges—from under-resourced teams to the ongoing pressure of delivering measurable business benefits. By clarifying your role and articulating a cle…

1
#101 Designing for AI Agents: The Future of UX Beyond Interfaces 13:40

7M ago13:40

13:40

In this episode, we explore one of the biggest shifts happening in UX: designing for AI agents instead of traditional interfaces. As AI moves from merely responding to user inputs to making autonomous decisions, what does this mean for UX designers? We discuss the transition from screens and menus to AI-driven user-agent collaboration, the challeng…

1
It’s Time to Transform Software Procurement 3:01

8M ago3:01

3:01

One of the biggest mistakes I see organizations make when it comes to their internal user experience is how they procure software. Too often, companies buy platforms that are completely unfit for purpose or have been deployed straight out of the box with no configuration. The Problem with Poor Software Procurement This problem is more damaging than…

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Winterbreak ☃️ Tell Me What Topics You Want Me to Explore... 1:53

8M ago1:53

1:53

Find Patricia on Socials 📸 ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram @ux.patricia⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ 🎨 ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Linkedin Patricia Reiners⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ 💻 ✨Waiting list for the AI Academy: Learn How to Master AI as a Designer → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Get notified when doors are opening again⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ 👉 0€ AI mini Training for Designers 👈 → ⁠…

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