Explore the practice of user experience research with Drew and Joe, one question at a time. Send your questions and feedback to insideUXR@gmail.com
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We interview pioneering UX Researchers and chat about career trajectories , research methods and much more
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Let's explore the topics in User Experience Research that people don't discuss enough.
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Welcome to the #UXRANT podcast, this is where we talk the good, bad, & beautiful about all things in UX design, research, & front-end development. You can find me all over social media @DontPanicUX
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UX-radio, Inc. is designed to inspire, educate, share resources and to expand the conversation about Information Architecture (IA) User Experience (UX) and Design. This show was founded by Lara Fedoroff who leads the Product Strategy team at Philosophie, has designed for respectable brands, is a speaker and occasional adjunct instructor. Our Co-Host is the illustrious, Chris Chandler. Chris is a Partner and Global Product Strategist at Philosophie, an instructor, speaker and is the Co-founde ...
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UX Research is an emerging field of increasing interest in tech and business. Join UX Researcher Emily as she discusses all things UX Research from tools and resources, to job postings and funny stories from the field. Melanie will interview UX Research professionals during her ‘Personas’ series to glean insights into where this growing field is headed and introduce members from our UXRTO community. This podcast will give you tons of opportunities to learn while being a part of a great commu ...
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11. What are some tips for writing a good discussion guide?
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28:13
Drew and Joe walk through how they write discussion guides. Including some tips on writing guides both for yourself and stakeholders, what not to do, and even formatting. Send us a text Support the show Send your questions to InsideUXR@gmail.com Visit us on LinkedIn, Facebook, Instagram, X (Twitter) or our website, at www.insideUXR.com Credits: Art…
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10. How can I easily write good usability testing tasks?
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In this episode, we take a bit of a deep dive into usability testing tasks. Drew talks about the simple framework he uses that can send any participant on a user journey for you to evaluate. Then, Drew and Joe will talk through an example task. Send us a text Support the show Send your questions to InsideUXR@gmail.com Visit us on LinkedIn, Facebook…
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9. How do I do a better job recruiting for my studies?
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29:27
Drew and Joe talk through the steps and approaches they take to make recruiting more effective. From what types of screener questions to recruiting backups, they cover the whole process. Send us a text Support the show Send your questions to InsideUXR@gmail.com Visit us on LinkedIn, Facebook, Instagram, X (Twitter) or our website, at www.insideUXR.…
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8. How do I navigate my early career?
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We answer a set of questions today from a listener trying to shape their early career. How does a junior or beginner researcher stand out in today's job market? How do I make the jump from Junior to Mid? Is it better to jump every few years or stay in one place? Drew and Joe provide their takes and advice. Send us a text Support the show Send your …
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7. What questions should you ask an agency before hiring them to do UX Research?
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25:27
How will you recruit the sample? Will I get to review the discussion guide? Hiring an agency to handle your research is a big decision. In this episode, Drew and Joe discuss what questions they would ask an agency before bringing them in to handle UX Research. Send us a text Support the show Send your questions to InsideUXR@gmail.com Visit us on Li…
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6. What steps can I take early in a project to make my life easier?
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27:12
Drew and Joe tackle things you can do at the start of your projects that will help prevent problems later. They'll talk about what you should cover in your kick-off meetings, and how to ensure your project stays on track. Send us a text Support the show Send your questions to InsideUXR@gmail.com Visit us on LinkedIn, Facebook, Instagram, X (Twitter…
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Episode 5 - How do I start if I want to get into the UX Research field?
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Today, Drew and Joe talk about the best ways for someone completely new to research to get started. They'll talk about what worked for them and provide a few ideas and resources to get your started. Send us a text Support the show Send your questions to InsideUXR@gmail.com Visit us on LinkedIn, Facebook, Instagram, X (Twitter) or our website, at ww…
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Episode 4 - What's the difference between quantitative and qualitative research?
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30:34
Drew and Joe discuss the differences between doing quant and qual research. They'll talk about what might fall into each category, and when you might use quant or qual research to answer a given research question. Send us a text Support the show Send your questions to InsideUXR@gmail.com Visit us on LinkedIn, Facebook, Instagram, X (Twitter) or our…
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Episode 1 - Meet Drew and Joe
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24:54
Introducing Inside UXR. In our first episode, meet your hosts, Drew and Joe. They'll discuss their backgrounds, what got them into UXR and what you can expect from the podcast. Send us a text Support the show Send your questions to InsideUXR@gmail.com Visit us on LinkedIn, Facebook, Instagram, X (Twitter) or our website, at www.insideUXR.com Credit…
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Episode 2 - How do I get stakeholder buy-in?
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26:09
In today's episode, Drew and Joe discuss ways to get stakeholder buy-in, and ways you can bring UX Research to your organization. Send us a text Support the show Send your questions to InsideUXR@gmail.com Visit us on LinkedIn, Facebook, Instagram, X (Twitter) or our website, at www.insideUXR.com Credits: Art by Kamran Hanif Theme music by Nearbysou…
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Episode 3 - Why is a dry run/soft launch so important?
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21:35
Why are a dry run or soft launch so critical? What's the difference between the two? Today, Drew and Joe will walk through what each one is, what they're good for, and why they're critical for your research. Send us a text Support the show Send your questions to InsideUXR@gmail.com Visit us on LinkedIn, Facebook, Instagram, X (Twitter) or our websi…
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Jumping from Academia into Industry
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21:37
You're at a crossroads. Should you stay in academia, or jump into industry to pursue user experience research? Paolo shares his thoughts on the most common pitfalls you should consider before you make the leap into the unknown.โดย Paolo Parigi and Joe Gonzales
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Do UXR Leaders Need Advanced Degrees? (Part 1)
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14:20
UX Researchers come from many different backgrounds. But when it comes to research leadership, do we think a Master's or PhD is necessary? Or maybe it's a nice-to-have? ==== Music Credit ==== "Sardana" Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 4.0 License http://creativecommons.org/licenses/by/4.0/…
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Do UXR Leaders Need Advanced Degrees? (Part 2)
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In this episode, Paolo and Joe build upon their discussion in EPISODE 8 about whether UXR Leaders should have an advanced degree, and they unpack why they hold these beliefs. Get ready for some intriguing surprises! ==== Music Credit ==== "Sardana" Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 4.0 License http://cr…
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How do you explain what UX Researchers do to someone outside of tech? How many times do you see confusion glaze over their eyes after your response. In this episode, Joe and Paolo discuss how they handle this question, and why it's so hard for people to understand what UX Researchers do.โดย Paolo Parigi and Joe Gonzales
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Who Cares about Qual/Quant/Mixed?
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18:00
Why are UX researchers in industry so focused on the type of methods we use in our daily jobs? Could this be a reason that some of our partners don't understand UX Research's value? In this episode we propose a radical idea; spend less time talking about Qual/Quant/Mixed backgrounds and focus more energy on things like domain expertise.…
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At some point in your career, you're going to think about jumping into management. Should you? What danger lurks around the corner? What will management demand of you?โดย Paolo Parigi and Joe Gonzales
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Are reorgs a necessary evil? Or maybe there is a silver lining to a reorg that you can capitalize on? In this episode we discuss why some reorgs better than others, and what can you do when the winds of change come ablowing.โดย Paolo Parigi and Joe Gonzales
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Tips for Performance Reviews
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14:14
Do performance reviews give you anxiety? When you're trying to write a self review, does your mind go blank? Do you wish you had advice from some friends that have been through this process before? In this episode Paolo and Joe will share some helpful tips to help you do better than ever on your next performance review.…
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Is AI going to take our jobs? How much time do we have before UXR is disrupted? Will our roles be destroyed, or maybe they'll be transformed into something we love even more? This episode Paolo and Joe will speculate on what the future might look like for the field of UXR.โดย Paolo Parigi and Joe Gonzales
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What does it mean for a UX researcher to have impact on a product team? Too many people in the tech industry assume everyone has a shared meaning. But after you talk to a couple teammates, you realize everyone is working off of different definitions. Surely there must be a sane way to think about what impact looks like for a UX researcher on a prod…
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UX in the Time of Covid with Anita Cheng
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42:33
UX-radio.com is a podcast about Information Architecture, User Experience, and Design. Hosts Lara Fedoroff and Chris Chandler talk with industry experts with the purpose to educate, inspire and share resources. In this episode, we talk with Anita Cheng about designing better government services during Covid-19.…
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Is Your Digital Voice Trustworthy? with Margot Bloomstein
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41:12
UX-radio.com is a podcast about Information Architecture, User Experience, and Design. Hosts Lara Fedoroff and Chris Chandler talk with industry experts with the purpose to educate, inspire and share resources. In this episode, we dive in deep to understand how trust is impacted by our design decisions.…
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Guiding Principles for Product Leadership with Hà Phan
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38:47
UX-radio.com is a podcast about Information Architecture, User Experience, and Design. Hosts Lara Fedoroff and Chris Chandler talk with industry experts with the purpose to educate, inspire and share resources. In this episode, we talk with Hà Phan about how she creates Guiding Principles for Product Leadership.…
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Where did IA go? with Donna Spencer
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43:52
In this episode, we talk to Donna Spencer to answer the question, "Where did IA (Information Architecture) go?" We talk about defining IA, is IA still relevant, the importance of understanding and representing the abstraction layer, and how to present design.โดย Lara Fedoroff
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Pandemic Design with Stephanie Mencarelli
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45:56
UX-radio.com is a podcast about Information Architecture, User Experience, and Design. Hosts Lara Fedoroff and Chris Chandler talk with industry experts with the purpose to educate, inspire and share resources. In this episode, we talk with Stephanie Mencarelli, Senior Design Director at Walmart Labs, about her experience leading teams and designin…
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Listening Deeply to People with Indi Young
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54:32
UX-radio.com is a podcast about Information Architecture, User Experience, and Design. Hosts Lara Fedoroff and Chris Chandler talk with industry experts with the purpose to educate, inspire and share resources. In this episode, Indi Young talks about the problem space [of design] where the focus is on people, not users. Her way of approaching the p…
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Story Driven Leadership with Donna Lichaw
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41:02
UX-radio.com is a podcast about Information Architecture, User Experience, and Design. Hosts Lara Fedoroff and Chris Chandler talk with industry experts with the purpose to educate, inspire and share resources. In this episode, we talk with Donna Lichaw about Story-Driven Leadership.โดย Lara Fedoroff
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Every Day is a Civics Lesson with Dana Chisnell on UX-radio
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36:02
UX-radio.com is a podcast about Information Architecture, User Experience, and Design. Hosts Lara Fedoroff and Chris Chandler talk with industry experts with the purpose to educate, inspire and share resources. In this episode, we talk to Dana about her many contributions to civic design.โดย Lara Fedoroff
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The Value of Asking Questions with Erika Hall on UX-Radio
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44:19
UX-radio.com is a podcast about Information Architecture, User Experience, and Design. Hosts Lara Fedoroff and Chris Chandler talk with industry experts with the purpose to educate, inspire and share resources. In this episode, Erika talks about the nuances of valuable research. Erika Hall is the co-founder and Director of Strategy at Mule. She is …
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Becoming an Industry-ready UX Designer with Jessica Ivins
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35:14
UX-radio is a podcast about Information Architecture, User Experience and Design. Hosts Lara Fedoroff and Chris Chandler talk with industry experts with the purpose to educate, inspire and share resources with the audience. Jessica Ivins talks about becoming an industry-ready UX Designer at Center Centre.…
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The UX of the US with Stacy Surla
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37:52
UX-radio.com is a podcast about Information Architecture, User Experience, and Design. Hosts Lara Fedoroff and Chris Chandler talk with industry experts with the purpose to educate, inspire and share resources. Stacy's background in government settings is fascinating. From a government perspective, she shares how new projects get approved, what agi…
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Defining Growth Design with Lex Roman
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43:18
UX-radio.com is a podcast about Information Architecture, User Experience, and Design. Hosts Lara Fedoroff and Chris Chandler talk with industry experts with the purpose to educate, inspire and share resources. In this episode, Lex Roman breaks down Growth Design.โดย Lara Fedoroff
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How Search Really Works with Dr Marcia Bates
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38:14
UX-radio.com is a podcast about Information Architecture, User Experience, and Design. Hosts Lara Fedoroff and Chris Chandler talk with industry experts with the purpose to educate, inspire and share resources. In this episode, Dr. Marcia Bates talks about her recommendation to improve search with recognition over recall.…
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EP 04 - Becca Hare, VP UX Research @ Morgan Stanley
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We talk to Becca Hare, newly anointed VP of UX Research at Morgan Stanley about transitioning from tech companies to fintech
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EP 03 - Kate Towsey, ResearchOps Manager @ Atlassian
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Kate Towsey, founder of the ResearchOps Slack community chats with us about Research Ops, building communities and her punk rock origins
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EP 02 - Daniel Pidcock, Founder @ Glean.ly
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51:51
We chat with Daniel Pidcock, contract UX designer and researcher at Clarks in Bristol. Daniel is building Glean.ly, a tool that helps researchers atomize insights.
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EP 01 - Devon Singh, UX Research Manager @ Verizon
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55:54
In our first episode we chat with Devon Singh, UX Research manager at Verizon. Devon talks about how he segued into his career from UX Writing, tools and research methods he uses , and how he collaborates with other researchers on his team. www.devonsingh.com
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Convincing Stakeholders why UX Research Matters with Krispian Emert
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32:58
UX-radio is a podcast about Information Architecture, User Experience and Design. Inspiring conversations with industry experts. Co-hosts Lara Fedoroff and Chris Chandler talk with featured guest, Krispian Emert about tactics to effectively justify the need for UX Research with organizational stakeholders. Learn how to leverage yourself more powerf…
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The Design Maturity Model with JJ Kercher
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28:57
UX-radio is a podcast about Information Architecture, User Experience and Design. Hosts Lara Fedoroff and Chris Chandler share inspiring conversations with industry experts. JJ Kercher has 20 years of experience as a designer and product strategist. She is currently the Head of Customer Experience for Real Estate at AppFolio, where she leads a team…
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Personas: Cha-nese Peterson
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28:11
In the 5th episode of Personas, Cha-nese speaks to me about; the course she took at centennial college which helped her learn more about UXR, how UX is organized at CBC, how to present research findings when you find everything important!, how to use rainbow charts to get other disciplines involved in the UXR process and a “meta skill” that all res…
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Insights Ep. 5: UXR and Business
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38:27
The UXRTO podcast is now The UXR Podcast! Brought to you by The UXR Collective. Emily dabbles in a little bit of futurism by talking about 5 consumer trends we'll likely see in 2019, as well as how valuing design and great user experiences in business can make a world of difference to the health of a business. On top of that, Emily shares some grea…
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Creating Design Systems with Dorelle Rabinowitz
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33:03
UX-radio hosts podcasts about Information Architecture, User Experience and Design. Listen to inspiring conversations with industry experts. The purpose of this show is to educate, inspire and provide valuable information architecture and user experience resources. Hosted by Lara Fedoroff and Chris Chandler.In today's show we talk to Dorelle about …
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In the 4th episode of Personas I visited Canada Post and chatted with UX Research Manager, Dale McRae. Dale shared his interesting background and transition into UX research from UX design. We talked about current popular research topics such as service design and human centred design. Dale also shared an article he read from Beaker and Flint on ho…
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Insights 4: User Stories, Bullet Journaling, and Jobs!
35:38
35:38
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35:38
Qualitative data speaks to researchers, but it can be harder for others to see the value through the mountains of data created from interviews and other qualitative methods. In our first segment, Emily speaks about codifying qualitative data in order to back up your insights instead of asking people to trust the hunch that only you can decipher fro…
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Brian is the UX Lead at Platterz! He spoke with me about: his interpretation of the importance of process, how and why to allow your team to be creative, what UXR can look like at a startup and how startup funding works! (Please note that we had some technical difficulties during this episode so there is some minor fragmentation)…
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Insights 3: Chatbots, Privilege, Job Advice & Job Postings!
29:55
29:55
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29:55
Chatbots and automation are creeping into many aspects of our lives... Including interviews! Emily talks about how Chatbots may be a way into more user data on top of whether they are an improved experience from human recruiters. Unpacking privilege is hard; it can be scary and painful to see what you've been profiting from without knowing it. We t…
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UX as Change Agent with Bern Irizarry
37:27
37:27
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37:27
If you have spent anytime in the Los Angeles tech community, you’ve probably heard of Bernadette Irizarry. She started her Branding Firm, Velvet Hammer back in 2003, and has since then developed award-winning products and experiences for several well-known brands. In this episode she talks with us about the role of UX as a change agent.UX-radio hos…
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Insights 2: Users as Experts, The Office, Lookback.io
23:44
23:44
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23:44
In the second instalment of Insights, Emily talks about making room for synthesis in your research work; a hot environmental topic that is a great example of why users are the experts; an article on Medium giving us a new perspective on different research methods; and an awesome platform you should consider utilizing in your research. Quick, insigh…
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I sat down with Dennis Lagman, Lead User Researcher at Ecobee. Some topics discussed were: tips about how to get Stakeholder buy-in, the structure of his team at Ecobee and some personal experiences about what his family and friends think his job entails, and my favourite, how he got into User Research.…
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