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Terms of Service with Clare Duffy

CNN Audio

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New technologies like artificial intelligence, facial recognition and social media algorithms are changing our world so fast that it can be hard to keep up. This cutting-edge tech often inspires overblown hype — and fear. That’s where we come in. Each week, CNN Tech Writer Clare Duffy will break down how these technologies work and what they’ll mean for your life in terms that don’t require an engineering degree to understand. And we’ll empower you to start experimenting with these tools, wi ...
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Terms of Service

Terms of Service Podcast

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Join industry natives, Nariba Shepherd & Justin Arnett - Graham as they explore dark side of the plate conversations. All glitter's not gold out here but it doesn't mean we can't do something about it. Poised but funny, specific yet inclusive - we aim to shed light on the human costs of the hospitality experience. Tilting the microphone to those that are often forgotten and overlooked - we commit to not only discussing the realities in the industry, but provide tangible resources to enact a ...
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Terms Of Service

TermsOfService

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Terms Of Service is a weekly podcast bringing conversations about life. Terms Of Service are rules by which one must agree to abide in order to use a service. In a metaphorical sense the service we use everyday is LIFE. Come join me in a conversation.
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Many people voted for President-elect Donald Trump with the hope that he’d lower the cost of groceries and other essentials. But Trump’s promised tariffs on imported goods could raise the cost of products ranging from computers to cars to refrigerators. So, is there anything you should consider buying now, before that happens? CNN Business economic…
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If you’ve been to the airport recently, you might have noticed something different while going through security: a TSA agent taking your photo. More than 200 US airports are now using facial recognition technology to identify passengers. Face scans can speed up the security process, but according to Dr. Joy Buolamwini, this technology comes with bi…
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CNN Audio’s senior producer Haley has a confession: she uses the same password for everything. Research shows she’s not alone. Why is this a problem? And what’s the safest way to create and manage your passwords? Rachel Tobac, an ethical hacker and CEO of SocialProof Security, has some answers that won’t make your head spin. The password managers R…
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Conspiracy theories can take many forms, from misgivings about the first moon landing to false claims that the 2020 election was stolen. These kinds of beliefs are nothing new, but social media has helped make many of them more mainstream. As anyone who’s tried to reason with a conspiracy theorist knows, it’s hard to debunk such deeply held beliefs…
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Send us a text Fresh drop with Ricky Lee Barnes and it's a true Midwestern gem. Ricky talks to us about how he came to be in Dayton, OH and his journey to Chicago. Speaking in depth about his introduction to the hospitality industry, we examine his trajectory and finding himself amongst queer spaces. This episode speaks in depth about our individua…
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It’s a familiar feeling if you spend enough time on the internet: you talk about something in the real world, and then you see that same thing advertised to you online. This uncanny experience has led many people to wonder: are our devices listening to us? And is that how online advertisers are able to serve such specific ads? David Choffnes, assoc…
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A new kind of deepfake revenge porn is sweeping the internet. Using artificial intelligence, bad actors can do things like superimpose your face on a nude body, creating convincing and harmful images. Tech companies and lawmakers are trying to play catch up, but the truth is these tools are still easy to access. So how can you and your loved ones s…
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As a new generation of kids grows up, many of them have had their childhoods posted online for the world to see. And not all of them are happy about it. This raises important questions for parents: how much should you share your kids’ lives on social media? When should you think twice before hitting “post”? Leah Plunkett, author of the book Sharent…
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Send us a text New episode with Carlos Matias and its chock-full of industry insider information but drives a narrative that is a robust roadmap for consumer expectation and the true ethos of hospitality professionals. Carlos speaks about his diverse background within the industry while unveiling improper practices that he experienced. Given his ba…
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New technologies like artificial intelligence, facial recognition and social media algorithms are changing our world so fast that it can be hard to keep up. This cutting-edge tech often inspires overblown hype — and fear. That’s where we come in. Each week, CNN Tech Writer Clare Duffy will break down how these technologies work and what they’ll mea…
  continue reading
 
Send us a text We are a bit late but it's too worth the wait. Happy to announce this episode with Chef Faiz Ally and this DELUXE drop engages multiple facets of the industry experience through necessary gems of child care, leadership, empowerment, leadership etc. We begin with a dynamic overview of Faiz's background and his philosophy within multip…
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Send us a text And we're back at it! So excited to be joined by Desi Mullins to share their dynamic perspective from NYC to the Chicago culinary scene. This episode is a heartfelt good time as we explore her respective background and find her within the reality of her authentic hospitality experience. We dive deep in the understanding of understand…
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Send us a text It's been widely too long but WE ARE BACK - and it's with Daniel Reguiera and Sean Ellis of Chicago Cane Cooperative and it's everything that we've needed. Before you get into it - we've missed our audience [YOU] too much and sometimes life happens and you have to take a moment. You always have to take care of you and we appreciate y…
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Send us a text To slide into the conclusion of Black History Month - we are very stoked to welcome Jesse Steward Jr. of Alexander James Whiskey to discuss his heritage specific journey in building out his black owned brand. We begin with his inspiration behind the brand and move into how familial tradition affects the intentionality beyond the bott…
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Send us a text Fresh drop with Emily Miller and LeighAnn Hranka of Junior Council and it's a bit different than we have done in the past but oh so fulfilling. We discuss their collective work in supporting Lurie's Children's Hospital through their Snowball Gala at The Drake Hotel Feb. 24th. Emily and LeighAnn discuss their commitment to non profit …
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Send us a text Fresh drop with Art Mendoza of Barrel Aged Hospitality and Felipe Ospina of Sysco discussing generational hospitality, mentorship and doing right by one's community. We begin with Art and Felipe's respective backgrounds and explore how they their experience within hospitality is varied from the current landscape of the industry. Spea…
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Send us a text New episode drop with Jamie Chambers and its toooo cosmic. We explore her dynamic hospitality journey through the lens of astrology, zodiac and the art of tarot. This conversation is absolutely fascinating and provides deep insight into our behavioral patterns - personally and professionally. Jamie shares her sobriety journey and how…
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Send us a text NEW DROP with Josean Irizarry of Smash Jibarito and it's the communal dialogue that excites us the most. Josean talks about his ascension through the industry, mentorship, anxiety and ultimately - how entrepreneurship has challenged his journey and overall perspective on his business development. We talk about the the impact of the c…
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Send us a text LIVE DROP from the crew featuring Brad Bolt of Mijenta Tequila and Dustin Drankiewicz of Paper Plane Pizza hosted by Blind Barber Chicago. We anchor this conversation on the individual unique journey of our guests while exploring the unique parallels of their respective experiences. Beginning with Brad - we discuss his background as …
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Send us a text We are back at it for OUR FOURTH SEASON of Terms of Service Podcast and we are eternally grateful - for you and the industry at large. Such a phenomenal journey so far and to bring us into our next phase - is Amber Payden where we explore numerous elements of pop culture, technology within the hospitality space, scalability and the e…
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Send us a text Ayyyooo! Season 3 is a wrap and we are overjoyed with the journey. Lance Watson of Saint Della joins us to round out the season and it's viiiibeee heavy. Lance talks to us about how being a multifaceted industry guy has propelled him to craft his culinary identity through the teachings of his grandmother alongside his evolving lived …
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Send us a text NEW DROP with Michael Baker and Steve Cantu of Wild Edible World Podcast and it's too fresh; pun intended. Michael and Steve discuss their backgrounds, how they teamed up, the history of foraging and the impact of agriculture vs. foraging. This episode is a substantial reminder to get outside and truly enjoy everything that nature ha…
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Send us a text This fresh drop is our 50th and its too soothing and we are wildly thankful. We are joined by Victor Chan of I Am Consciously Curious Podcast and we talk about intention, identity and how we craft the art of hospitality throughout our experiences. Victor talks about his background as a paramedic to how, and why - he launched 'I Am Co…
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Send us a text Fresh drop from the crew! We are so happy to be joined by Eve Studnička and Alexis Rice Thomas of Funeral Potatoes and this just feels too good. Eve and Alexis talk us through their journey from a pandemic passion project to their process of fundraising for their brick and mortar restaurant to the importance of not taking yourself to…
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Send us a text FRESH DROP for the culture with Father Oskar of Birria Ta-Ta-Tacos and this deluxe episode talks about it all. We explore his Guatemalan roots, while also discussing how he began his business practice inspired by Mexican cuisine. This episode is a testament on multiple levels - from respecting the inspiration that you pull from, mode…
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Send us a text Welcome back; we've missed you and are so stoked to be back. In this fresh drop - we're joined by Chef Francis Pascal, the founder of Vendador, a nomadic[ish] Chicago-based fine private dining company that focuses on employee forward practices. Originally from Albania - Francis talks to us about how food is the vessel for connection …
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Send us a text FRESH DROP for the masses. Jackson Flores of Dish Roulette Kitchen is an operations consultant with over a decade of experience in international, multi-concept dining, and quick service operations. She specializes in developing operational foundations and processes for high volume concepts; built to launch, scale, and sustain profita…
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Send us a text We're back home at Blind Barber Chicago and it feels too good to be back. To celebrate our return to our home base, we are welcoming Jennifer Kim of Alt Economy and Nemanja Milunovic to discuss Balkan cuisine while exploring hard truths of the industry. Jennifer and Nemanja speak on the importance of caretaking, accountability and sh…
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Send us a text This is how we start the new year; heritage. In 2008 four friends - Alejandro Champion, Toño Vilches, Pepe Islas and Pepe Bezaury, decided to venture into Mezcal. They started a project that represents Mexico’s values, culture, and traditions, while generating a positive impact among indigenous communities. Their first mission was t…
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Send us a text FINAL drop of 2022 and what a beautiful wrap to the year as we are coming to you live from Esmé here in Chicago. We are blessed to sit down with Amanda 'Raspy' Rivera and Tyrone Redic Jr. Quite the husband and wife duo within the hospitality space. Raspy talks to us about her ascension through her artistic practice while also explori…
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Send us a text It's not a pop - up, it's a takeover. Super special holiday drop as we have quite literally given the mic over to our friends at Not 9 to 5 and Healthy Pour. Hassel Aviles and Laura Louise Green dive into emotional intelligence, real world impact of mental health, workplace toxicity and overall industry data as the host of this episo…
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Send us a text This episode with Kristen Kaza is as much of a vibe as it is a 'party for your eardrums' . We welcome everyone's point of views and experiences and this resonates all too real. Kristen talks to us about what it means to be centrally queer - from her roots in Vermont, to being the founder of Slo Mo Party to collective ownership with R…
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Send us a text Some holiday seasoning for the dinner table - this is black excellence, black drive, and black spirit. We are with Amanda Harth x Felton Edward Kizer of Monday Coffee talking creative entrepreneurship, the minority experience and all things that are anchored in overall spirited being. This conversation isn’t monolithic - this is dyna…
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Send us a text COMING AT YOU LIVE from Perilla and we are wildly grateful, excited and inspired. We are with Thattu diving into their culinary background and philosophies within their cultural movement. Margaret & Vinod talk to us about their background in corporate America to launching their food stall in 2019, to ultimately finding their respecti…
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Send us a text NEW DROP with Cheyenne English and it's feels a bit sweeter this time around. We often talk about how Terms of Service is a communal platform and this episode highlights SHOP//talk - which is us placing some well deserved shine on the diverse makers and doers of all facets of the industry. Cheyenne talks to us about her journey withi…
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Send us a text They say education is power and we couldn't agree more with that sentiment. This episode explores the realities of that terminology within practice. Alex Finnegan and Albert [Berto] Waarnar discuss their contrasting interests within their hospitality spaces and where they find unconventional commonality. Alex hailing from Ireland dis…
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Send us a text S U R P R I S E ! We have a [exciting] fresh drop coming to you LIVE from 16th Street Bar with Tia Barrett of Esmé Chicago and Josh Davis of Brown & Balanced. From their backgrounds we launch into a enriching dialogue that explores the realities of the black experience into their ascension within the industry. We look at how they bui…
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Send us a text New drop with Casey Doody and we are feeling quite empowered and refreshed. Hailing from Naperville, IL - Casey takes us through her eclectic journey from an interest in fashion design, to her on camera audition series for The Dallas Cowboys, Valrhona, landing an executive pastry chef position, her journey through the New York City c…
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Send us a text We're just too happy here. New drop for us and being in the presence of Chef Max Musto of Herbivore has us feeling all types of ways as we talk about escapism, minimization, self care and overall agency of physical health through their culinary philosophy. Conscious, confident, dedicated and impactful are a few words that come to min…
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Send us a text WE ARE BACK - season 3, can you even believe it? This has been such a beautiful journey and we simply couldn't have gotten here without the overwhelming support of the community, our sponsors and guests. With that being said, we are beyond thrilled to welcome Hassel Aviles of Not 9 to 5, coming to us in person from Toronto. Hassel is…
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Send us a text Season Finale BB!! We have the absolutely I N C R E D I B L E Alisha Norris Jones of Immortal Milk with us for our finale and to say that we are inspired would be a massive understatement. We will just say it - Alisha is an absolute badass and her background is such a journey. Hailing from Boston, Alisha walks us through her backgrou…
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Send us a text Equitable business ethics is a cornerstone of what we are about and having Ursula Siker of Jeff & Judes on this drop speaks to the core of who we are and what we believe. Ursula realizes that being a leader within her passionate space can and 'has' lead to a bit of ego death. Standard to innovation - we discuss the preachment of auto…
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Send us a text New episode for the masses with Dan Mason where we dive into overall restaurant management strategy, providing agency for your staff - no matter their identity or role, and leading with integrity even when it's difficult. We listen to Dan as he talks about his background amongst the industry, how he got started and why he has dedicat…
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Send us a text NEW DROP with Jeremy Pyrzynski AKA Jeremy Dreads diving into more diverse facets of the industry. We dive heavy into topics of industry gatekeeping, race relations, the origin of the kitchen system aka the brigade system and just about everything else. We also get into how entering spaces with empathy and curiosity may seemingly be f…
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Send us a text [TW] suicide x alcoholism x drug use We're all about mental health yet we also understand that the idea and achievement of physical health isn't always a focal point of overall bodily 'health'. That's where our next guests come in. We're with Hannah Burke of Self Care & The City and Dr. Sam Pare of Lakeside Spine & Wellness discussin…
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Send us a text Next drop here with Nic x 'Papi' of Northwestern Cutlery and we couldn't be more excited. This time around, we are talking about the history of the West Loop, gentrification, we chip away at the idea of 'celebrity chef' culture, and dive into how Northwestern Cutlery is so much more than meets the eye. We talk a lot about different f…
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Send us a text Ayo - we're trippin on this field trip! First drop of #WomensHistoryMonth and we couldn't be happier doing it with Marta Jean Evans. We talk about her history throughout her experience in the cannabis industry, hospitality background and getting back to the 'dark side' of the industry. 'Dark side' being a woman in the industry while …
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Send us a text We wanted to do something a bit different here at T o S for Black History Month AKA Black Futures Month. We're here with Kenyatta Forbes of Trading Races - a card game that is one part party game, one part educational and 100 percent thought provoking. Race is a sensitive topic within any arena and we are excited to use Trading Races…
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Send us a text AND ANOTHER ONE. Wildly fortunate to be here with THE Liz Pearce of Fighting 69th Whiskey and here we are talking about her humble beginnings in Fargo, SD to media acclaim, navigating male dominated spaces, mentorship and specifically the late Joseph Fiely. We also talk about how industry elevations are an obstacle and sadly not an a…
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Send us a text Next up is Zak McMahon & Jeremy Barrett formerly of Billy Sunday talking to us about their background hailing from St. Louis through their experience through Soho House Chicago and the now shuttered Green River. They also speak quite extensively about their passion through the artistry of bartending and how that craft is a point of f…
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