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Restaurant Revolution

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Restaurant Revolution

Restaurant Revolution

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Restaurant Revolution is a podcast that chronicles the ongoing challenges that a restaurant is facing in Michigan during the Covid19 lockdowns and beyond. This restaurant defied orders to shut down dine-in service during the second lockdown, and they claim it was all to benefit the employees and community. Or were there financial motives? Listen and you decide. If you love dining-out, or work in the food industry, you don't want to miss this story as it continues in real time as the restaura ...
 
Coming to grips with over 100,000 restaurants shuttered...It's time to fix what's broken. Created in partnership with Yelp for Restaurants, FULL COMP is a weekly show exploring the past & future of the hospitality industry. Provocative & actionable, the show aims to ask the tough questions, supplying listeners with the tools & resources needed to thrive post-pandemic. The host, Michelin-rated restaurateur Josh Kopel, challenges conventional wisdom by hosting both hospitality professionals & ...
 
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show series
 
What if, when you started your entrepreneurial journey, you had a playbook that guaranteed your success? Would you follow it religiously or would you deviate when inspiration strikes? Shawn Lalehzarian had that playbook. After opening countless restaurants for big brands he went independent and paired a winning plan with a top trend to create a pow…
 
If every restaurant is a snowflake, unique and special in its own way, then so is every chef and restaurateur. Chef Suzanne Goin is a total original. From the way she thinks, to the way she runs a restaurant to her advocacy work, the chef is on a whole other level. Today we chat about the choices she's made that have led to her massive success and …
 
What's the first thing you do when you want to open your own restaurant? Liz Solomon wanted to open a restaurant but she went about it in a completely innovative way. In today's conversation, Liz takes us on her path to a brick and mortar restaurant that began with an idea, then a catering company, then food carts, then a wholesale company and then…
 
Who taught you how to be a great restaurateur? Was that person truly great in their role? Were you a truly great student in that season of your life? Today we chat with Mario Del Pero, an objectively great restaurateur and entrepreneur who took the initiative to learn from great restaurateurs. In our conversation, he walks us along the path that le…
 
If I didn't work for me, I'd want to work for Raji Sankar. I'd argue that I'd probably have more fun working for Raji. Her confidence, the way she inspires, her ability to put one at ease, even in stressful situations is the result of thoughtful, intentional leadership. Today's conversation is a masterclass in mastering intention. In becoming the l…
 
Michael Mina is the best in the biz. He's mastered excellence at scale. What's equally impressive is that he's done it alongside his partner Patric Yumul for the last 20 years. Think about how much our industry has changed in the last 20 years. Today, the three of us reflect back on their decades long partnership together and look forward to the ne…
 
Do you struggle with delegation? How about profitability? What about organizational efficiency? Well then I've got a guy I'd like for you to meet. Today's guest is Mike Michalowicz, a famed author that's written two books that changed the trajectory of my professional life. Together we're going to sit down to tackle the key concepts from these book…
 
I know you want to become a better restaurateur. That's why you tune in every week. And I hope this helps but there are countless resources out there at our disposal. Today we chat with one of the best restaurateurs I know, Maddie Alfano. In our conversation she unpacks how she got so damn good at becoming great so that you and I can level up too. …
 
So you've been thinking about it. You keep staring at that vat of hot sauce that you make from scratch every week and you're wondering how well it would do at your local grocery store. Today we're talking with my buddy Billy Bosch of Iconic Protein who can offer some useful insight. Billy has taken the consumer packaged goods market by storm and in…
 
You are in for a treat today. The conversation you're about to hear was one of the most educational experiences I've had since starting the show. T.K. Pillan is not of our industry but that has resulted in him creating a blockbuster concept by taking a different approach to restaurant operations and marketing. Today he unpacks the strategies he use…
 
What kind of leader do you want to be? Most of us don't even have time to think in those terms but today's guest believes that it's an essential place to start if we're going to be successful in this industry. Meet David Dressler, cofounder of Tender Greens. David was the guy that created the culture needed to scale his restaurant from one to 30 lo…
 
Celebrity Chef David LeFevre is a damn good chef and he's applauded nationally for that. But the chef is also a prolific businessman who's dedicated his professional life to growing great restaurants that can pave the path for the next generation. In today's conversation we unpack what it took to grow his restaurant group and how he's choosing to p…
 
The young guns in are industry are full of new ideas. They're creating an entirely new business model for restaurants centered around media and the diversification of revenue. But what happens when you drop those new ideas into a 75 year old restaurant? Today we chat with Matt Kirschner. A fledgling restaurateur ready to change the industry and imp…
 
50 locations in 15 years. That's massive growth. Snooze is a restaurant born from the dreams of two brothers that became the mission of one of the best operators this industry has every seen. Meet David Birzon, the CEO of Snooze, who took a good business and scaled it into a great company. In our conversation we talk about what it takes to scale a …
 
People post pandemic want an experience. Have you heard that before? But what kind of experience do they want? This isn't an industry where the margins allow for a lot of trial and error so I reached out to Michael Dorf, the founder of City Winery. Michael has created the perfect experience for his target market blending an elevated food menu with …
 
It's a risk to get into this industry. It's a risk to open your own restaurant. And, for most of us, after we've taken those two big risks, our appetite for risk diminishes. But, as the years wane on, there's this thing nagging within us. All of these amazing ideas for all of these incredible dishes and concepts that we're afraid to execute because…
 
When you open a restaurant you've investing in more than a business, you're investing in a community. As we change and evolve as individuals so do our communities and few places more beautifully illustrate this capacity to change more than Portland, Oregon. Today's we chat with, Portland's adopted son, Celebrity Chef Gregory Gourdet. Instead of sta…
 
For years we've heard the tales of the days that robots would come to take our jobs. Well that day is today. On this episode we're chatting with Benson Tsai an engineer turned restaurateur who took top talent from SpaceX and leveraged their genius to create an autonomous pizzeria. Today we discuss the jobs his robots are taking and the opportunitie…
 
We know that there's restaurant tech out there that can make our jobs easier. There's tech out there that makes our customer's job a bit easier too. But, is there tech out there that can help us scale our organization, making a single unit restaurant run like one of the big guys? As it turns out there is and today we're chatting with Mike Connelly …
 
The pandemic decimated our industry on a global scale and, for many of us, it was the first time that mother nature played a major role in the way we do business. But, if you grew up in Southern Louisiana--and I did--you've been conditioned after countless natural disasters to safeguard your family and your business against the unpredictable nature…
 
We talk every week about the changes occurring in the restaurant industry. And that makes sense because we work in the restaurant industry. But few things affect our businesses more than tourism and the very nature of travel has changed. I wanted to dig deeper into what going on so I reached out to Rafat Ali of Skift. Rafat is an travel expert and …
 
We all had a dream going into this life but so rarely do we actually achieve that dream. We're busy but we're broke. We're rich but we're working ourselves to death. We spend our days crunching numbers when all we wanted to do was cook. But some of us have figured it out. And there's hope in that for all of us. Today we chat with Kim Malek, the fou…
 
Andrew Friedman has made a career of chronicling the life and work of some of the worlds most famous and most successful chefs. What makes him and his work so interesting is the effort that he puts into going beyond the food. Andrew has had a front row seat to the evolution of our industry over the last 20+ years and today we discuss the good, the …
 
What's that one thing that causes a restaurant to close? Well that's just the thing isn't it. There isn't just one. As restaurateurs we're affected by thousands of variables from weather to workforce and from competition to supply chain. How do we navigate our businesses through these murky waters? That's the question Jonah Bliss is trying to figur…
 
The global pandemic brought tragedy to our industry but, and I think this needs to be said, it brought opportunity as well. Restaurant owners and operators saw the pandemic as a catalyst for change and so did some of the organizations that support us. Today's guest is Clare Reichenbach, the CEO of the James Beard Foundation. We talk about the evolu…
 
When the pandemic hit, we all had survival on the brain. Some of us focused on our families, some of us focused on our businesses and, a select few, turned their attention to our industry. Today we talk with Chef Edward Lee, who represents the absolute best of us, a true advocate for our industry serving up hope, change and inspiration for the futu…
 
After opening 30 restaurants over the last 27 years, James Beard award winning restaurateur Kevin Boehm has become a visionary within our industry In our conversation today we talk about the winning recipe he's created centered around great chefs, inspired design, and enlightened hospitality. For more on Boka visit https://www.bokagrp.com/ FULL COM…
 
People don't buy food, they buy a story. This will make me look thin. This will make me look cool. This will make me feel good. What story is your food telling? What does it say about someone who chooses to patronize your restaurant? If you don't know, the your guest probably doesn't know either. That's why I reached out to Joseph Szala of Vigor Br…
 
I want to talk about tomorrow. What do we need to know today that could benefit us tomorrow? Chris Hemmeter is playing an active role in financing our future. He's an independent restaurateur, a venture capitalist and a thought leader within our industry. His company is financing the solutions that will change the face of our industry. Today we tal…
 
What if the labor crisis is a result of a leadership crisis? Could we build better businesses and a better industry simply by becoming better leaders? Could it be that simple? Is that even possible? Celebrity Chef Robert Irvine specializes in making the impossible, possible. Today we discuss how this career soldier from a modest background built an…
 
It's hard not to be a little jealous of franchisees. They have this massive advantage over true independents. They get a copy of a proven playbook for success and start with brand recognition out the gate. But, for those of us that chose the independent route, I think there's massive value in taking a peek at that playbook. Today we speak with Lanc…
 
Where do you go to learn? A podcast is great but it's far from collaborative and certainly not an immersive experience, despite my best efforts. My answer to that question is a no brainer: The MAD Academy. And today we speak with it's executive director Melina Shannon-DiPietro who's working to fill in the gaps between what we know and what we need …
 
Today we speak with Mindy Segal, James Beard award winner and successful restaurateur about her own personal revelations and the massive impact it had on her life, her business and her team. For more her restaurant go to https://www.mindysbakery.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Ye…
 
Today we chat with John Tallichet of Specialty Restaurants Corporation. A company his father started and grew to 80 restaurants. Today we talk about the evolution of that company over the years and the new course John has set for his family and his restaurants. For more on SRC visit https://www.specialtyrestaurants.com _____________________________…
 
Great teams win games. Great coaches breed great teams. So, how do we become a great coach. What qualities do we need to possess to ensure that no matter what we've got a winning team on our hands. Melissa Koujakian is a winning coach. Every restaurant she's run has gone on to become a wild success and that's no accident. Today we talk about her in…
 
When the pandemic hit and delivery became king, it was an ugly process all the way around. The transition to delivery and takeout was wrought with issues on our end. And the delivery companies bit off way more than they could chew. But, for the most-part, we've figured our end out. Our offering, packaging and workflow are exactly where they need to…
 
We're running out of options, as a species. Sustainability is more than a catchphrase these days, it's a moral obligation and a consumer expectation. But what does sustainability look like in action? Is it scary? Is it expensive? Is it even a realistic endeavor considering the thousands of other things we have going on at the moment? Today we talk …
 
Restaurant folks are cowboys, right? We're pirates on a ship shooting from the hip and trusting our guts to point us in the right direction. But, to be honest, that hasn't always served me well. What has always served me well, is looking at the data and planning accordingly. And, when I look to the future, I use the information I can pick up now to…
 
If you had a crystal ball and could see the future of our industry, who'd be delivering the food? Did I say who? What is delivering the food? This isn't going to be a show about autonomous automobiles traveling at 1 mile an hour down the sidewalks in your neighborhood, because I just don't see that getting the job done. Today we're talking with Yar…
 
When did you give up on the idea of balance? How many promises have you broken to yourself or to friends and family? It's so damn hard because the needs of our businesses are immediate and constant. The fires we put out on a daily basis are sometimes literally so how can we step away? How do we unplug without shooting our future selves in the foot?…
 
Without question, one of the foundational elements of our industry's future is food delivery. But, almost two years into the delivery revolution, many of us are still struggling with execution and profitability. But what if there was a roadmap that could guide us toward success? Today we chat with Carl Orsbourn & Meredith Sandland, authors of Deliv…
 
If you want to know the truth, without one ounce of sugarcoating, just call Brian Malarkey. The Celebrity Chef has spent almost two decades betting big on his version of what success looks like. Big venues, high stakes and higher revenues. Post pandemic, where everything is thinking small and capitalizing on a flush economy, he's taking a different…
 
Do you remember when you first started in this industry? Do you remember the excitement and the optimism. Back then we believed that anything was possible. What if we never lost that? What could we have achieved? Today we talk to Brittney Valles. A restaurateur that carving her own path in this industry and, along the way, showing us what's possibl…
 
What's the best event you've ever been to? What made it special? What do you remember most vividly about the experience? One of my favorites is Tales of the Cocktail in New Orleans, an event as dynamic as the city it was born in. Today we chat with Eileen Wayner, the CEO of the foundation to talk about what it takes to create an event that is as ed…
 
How do we communicate with our customers when they're not in our restaurant? Email has been the staple for decades but in a world where everyone is using their smartphone for everything, shouldn't we explore our other options? Today we chat with Mike Yan, founder of Manychat, a chatbot platform that gives us the ability to effortlessly connect with…
 
I'm sure everyone ascribes to the philosophy of being the change you want to see in the world, but what does that look like in practical application? As hospitality professional, we have a unique opportunity to shape our neighborhoods by influencing what they consume and how they consume it. André Hueston Mack is doing exactly that. Never in my lif…
 
You are your restaurant and no one is ever going to know it or be able to run it better than you. But is that a good thing? Today we chat with Michele Hecken, an executive coach who specialized in helping you get out of your own way--eliminating you as the bottleneck to growth and empowering your team to fulfill your dreams. Today we begin the proc…
 
Who do you look to for inspiration? For me, it's always been Wolfgang Puck and not just because he's a talent chef and restaurateur, but because he's a skilled entrepreneur. Even without a formal business education, the chef has built an international empire. In today's conversation we unpack the critical decisions he made to get it to the top and …
 
How many hats are you wearing on a daily basis? One? Two? Two hundred? The only way we're going to get better is by getting better at sharing our workload with others. That's where Emily Morgan comes in. Emily is a delegation expert and today she walks us through the mindset and strategies we need to pull this off along with the pitfalls to avoid. …
 
What does the restaurant of the future look like? Well, if we've figured anything out in our time together it's that I could look like many different things. I think Chef Steve Brown has stumbled upon a really intriguing business model. He's evolved the pop up model into a restaurant incubator, creating massive demand and awareness for his brands. …
 
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