พอดคาสท์ Nonprofit Technology ชั้นนำ (2024)

1
Growing Your Nonprofit With Google Workspace 54:11

6d ago54:11

54:11

How can your nonprofit avoid common headaches with the free Google Workspace implementation as you grow? So many small nonprofits start out using the free Google Workspace platform you can set up and administer yourself. Google makes it easy! But as you grow from a one- or two-person nonprofit to a larger team you may be wondering if Google Workspa…

1
Nonprofit AI Framework pt 2 25:30

13d ago25:30

25:30

Ethics, AI Tools, and Policies. How is Your Philanthropy Using AI? Part 1 of this podcast introduced basic AI concepts and definitions and gave some practical examples of nonprofits very intentionally using AI to further their mission. It ended with results of a poll of the audience members and discussion on how nonprofits are using AI tools - indi…

1
Nonprofit AI Framework pt 1 33:49

20d ago33:49

33:49

Ethics, AI Tools, and Policies. How is Your Philanthropy Using AI? Community IT was thrilled to welcome two respected leaders, Sarah Di Troia from Project Evident and Jean Westrick from Technology Association of Grantmakers, who shared their informed perspective on AI in philanthropy to share this AI Framework with our audience. You will not want t…

1
Email Safety and Spam 25:32

27d ago25:32

25:32

How to Protect Your Inbox and Your Sanity Are you getting more unwelcome email lately? From junk emails, to annoying advertising, to malicious phishing, it can feel like the tools that keep our inboxes spam free aren’t working as well lately. Johan Hammerstrom, our CEO, answers Carolyn’s questions about email safety. How do you know which unsubscri…

1
Assessments and IT Maturity 17:58

1M ago17:58

17:58

Do you know if you are in technology debt or investing at the right level in your nonprofit IT? Senior Consultant Nura Aboki sat down with Carolyn Woodard recently and discussed his work as a senior consultant and the strategic responses he sees as the most successful across his clients. You can benefit from these tips no matter the size or technol…

1
AI and Cybersecurity for Nonprofits 34:29

1M ago34:29

34:29

Join Matt Eshleman, a cybersecurity expert, in a short presentation on AI, new AI tools for nonprofits, some use cases, things to watch out for, new cybersecurity fraud and scams enabled by AI, and ways to protect your organization. In this video, you will learn to Learn about AI and what nonprofits need to know about AI Use cases for AI at your no…

1
Nonprofit Digital Health Workshop pt 2 23:31

2M ago23:31

23:31

Guest speaker Tim Lockie from The Human Stack in a workshop focused on smaller nonprofits struggling to manage IT. In pt 1, Tim describes the tactical issues nonprofits face in trying to work with tech tools. In pt 2, Tim walks through the different mis-alignments that leadership and "boots on the ground" staff can have, and ways to overcome them. …

1
Nonprofit Digital Health Workshop pt 1 29:49

2M ago29:49

29:49

Guest speaker Tim Lockie from The Human Stack in a workshop focused on smaller nonprofits struggling to manage IT. In pt 1, Tim describes the tactical issues nonprofits face in trying to work with tech tools. In pt 2, Tim walks through the different mis-alignments that leadership and "boots on the ground" staff can have, and ways to overcome them. …

1
Being Strategic About Nonprofit Tech with Johan Hammerstrom 12:20

2M ago12:20

12:20

Excerpts from CEO Johan Hammerstrom's appearance on a panel hosted by NXUnite on strategic nonprofit tech decision making. Full video and transcript available on our site: https://communityit.com/panel-dialing-in-being-strategic-about-nonprofit-tech/ Nonprofit organizations often grapple with limited resources and outdated technology, limiting thei…

1
Community IT Voices: Jennifer Huftalen, Director of Client Services 25:14

2M ago25:14

25:14

Today Carolyn interviews Jenny Huftalen, Director of Client Services on her new role and long history with Community IT. Jenny has been providing Account Management services for Community IT’s partner organizations since 2007. Now as Director of Client Services, she is responsible for ensuring those partner organizations are receiving the right com…

1
Talking To Your MSP Managed Service Provider 16:53

3M ago16:53

16:53

How to Communicate to Create a Great Relationship Community IT gets this type of question a lot from nonprofits in our community: My MSP doesn’t talk to me about what they are doing and why their rates have gone up. How can I talk to them to understand what they are doing, when I don’t have a technical background? Johan Hammerstrom, our CEO, addres…

1
Nonprofit Tech Round Table 2024 pt 2 - Cybersecurity, Platforms, and Hybrid Work Tools 17:17

3M ago17:17

17:17

Part 2 explores cybersecurity, Google Workspace v Office365 for nonprofits, and hybrid work considerations. In Part 1 our panel discussed AI and the impacts of new AI tools and considerations on nonprofits. We also released a free new AI Acceptable Use Policy Template for nonprofits. Join CTO Matthew Eshleman, Director of IT Consulting Steve Longen…

1
Nonprofit Tech Round Table 2024 pt 1 - Artificial Intelligence (AI) 29:12

3M ago29:12

29:12

How is your organization using AI? What policies do you need? Join CTO Matthew Eshleman, Director of IT Consulting Steve Longenecker, and IT Business Manager Team Lead Norwin Herrera, moderated by Carolyn Woodard from Community IT, in part 1 of a lively and specific discussion of all things nonprofit tech for 2024 and beyond. Part one focuses on th…

1
Community IT Voices: Bill Evans, Retiring CFO 25:36

3M ago25:36

25:36

In today’s interview, Carolyn talks with Bill Evans, who is retiring as CFO after 14 years. After a long career at Verizon where he held both operations and finance roles, Bill realized he was ready for a new challenge, and started looking around for a nonprofit where he could assist with his finance expertise as a CFO. Community IT is a 100% emplo…

1
Prepping Files to Migrate Them 24:08

3M ago24:08

24:08

Robin Harris is a Cloud Technologies Specialist at Community IT. She primarily works with clients who are moving files into SharePoint, from a server, from another cloud-based file sharing service like Dropbox or Google Drive, or creating a file sharing database for the first time. Today she shares some tips from her years of helping many clients w…

1
Community IT Voices: Top Nonprofit Tech Stories of 2023 20:15

4M ago20:15

20:15

What topics should we expect to be important next year? In a New Year’s Eve tradition, Carolyn asked Community IT senior staff to weigh in on the most important and/or under-reported tech stories that impact nonprofit technology. While many of these stories are not under-reported, widely reported mainstream tech stories often have particular or une…

1
Nonprofits, AI, and Cybersecurity 20:51

4M ago20:51

20:51

Matt Eshleman, Community IT CTO and cybersecurity expert, sat down with Carolyn recently to discuss what he's hearing about and expecting from AI in the upcoming year. In his role as CTO he interacts with all of our clients and also plays a foundational role in adopting new technologies internally at Community IT. Carolyn wanted to know what questi…

1
Creating and Updating IT Policies 20:40

4M ago20:40

20:40

Carolyn Woodard sat down with Senior Consultant Nura Aboki recently and asked “What’s the most pressing question you are seeing from your mid-market clients around nonprofit IT needs?” Nura quickly answered: Policies. Astonishingly, many larger nonprofits he works with either don’t have basic IT policies for Acceptable Use and Business Continuity, …

1
Community IT Voices: Erik Fernandez, IT Business Manager 14:20

4M ago14:20

14:20

In today’s interview, Carolyn talks with Erik Fernandez, who is an IT Business Manager at Community IT and has been with us for nine years. IT Business Managers are a unique aspect of account management at Community IT. They have senior technical expertise but also business and strategic knowledge. ITBMs function as a general strategic IT advisor; …

1
Manage Printers in a Nonprofit Office 13:53

5M ago13:53

13:53

Manage Printers in a Nonprofit Office So many of us are working from home, but when you do come in to the office, there are some IT networked items you need, like A/V and printing. The big challenge with printers in our hybrid work environment is how to make them easily accessible to staff when they come into the office with their portable laptop. …

1
Thoughtful Tech Tool Selection for Nonprofit Impact pt 2 31:46

5M ago31:46

31:46

In part 2, Join Gillian Knight from Healthy Communities Foundation for a case study presentation on one of the tools they decided to use for their grant-making process, Asana. She also takes audience Q&A on the process they used to increase equity in their reporting requirements and process. After an assessment and listening, they identified techno…

1
Thoughtful Tech Tool Selection for Nonprofit Impact pt 1 22:36

5M ago22:36

22:36

Join Gillian Knight from Healthy Communities Foundation for a case study presentation on the process they used to increase equity in their grant-making process and reporting. After an assessment and listening, they identified technology tools that could help them refine their work flow and decrease the reporting and evaluation burden on their grant…

1
12 Questions for Nonprofits to Vet a Managed Services Provider (MSP) 42:34

5M ago42:34

42:34

“Managed services” can mean different things to different people, especially when you are just embarking on a quest to find a provider. To understand what you need, what a provider is offering – and whether they’ll be able to deliver – Community IT Innovators developed a list of basic questions to ask. Download the white paper here: 12 Questions No…

1
Community IT Voices: Pat Sprehe, Director of Information Systems and Technology 19:03

6M ago19:03

19:03

In today’s interview, Carolyn talks with Pat Sprehe, who recently was promoted from managing the IT Business Manager team to Director of the internal Information Systems and Technology at Community IT. This is a new position and an example of the ways at Community IT if you see a need, there’s a lot of flexibility to create a role. Pat has worked h…

1
Data Cybersecurity for Nonprofits pt 2 31:36

6M ago31:36

31:36

Is your data safe? All your data? Join Community IT CTO Matt Eshleman and Build Consulting Partner David Deal for a presentation on data cybersecurity for nonprofits. You may have invested in your basic cybersecurity, but how do you know if your data is as secure as it needs to be? Do you know all the tools you use that store crucial data and how t…

1
Data Cybersecurity for Nonprofits pt 1 27:45

6M ago27:45

27:45

Is your data safe? All your data? Join Community IT CTO Matt Eshleman and Build Consulting Partner David Deal for a presentation on data cybersecurity for nonprofits. You may have invested in your basic cybersecurity, but how do you know if your data is as secure as it needs to be? Do you know all the tools you use that store crucial data and how t…

1
Cybersecurity Strategies for Nonprofits 30:42

6M ago30:42

30:42

Cybersecurity expert and Community IT CTO Matt Eshleman walks us through the strategy behind creating a strong cybersecurity culture at your nonprofit. Whether you are a large organization, small start up, comfortable with technology or not sure what you need, cybersecurity is something that everyone at your nonprofit needs to think about. This pod…

1
Community IT Voices: Luke Casey, IT Business Manager 16:48

7M ago16:48

16:48

In today’s interview, Carolyn talks with Luke Casey, one of our IT Business Managers. ITBMs are kind of a strategic planner, IT consultant, and tech expert rolled into one. Luke has 18 years of experience in IT in both the public and private sectors, from starting in the Help Desk to working his way up through Team Leadership positions, System Admi…

1
AI and Ethics for Nonprofit pt 2 22:51

7M ago22:51

22:51

Join Community IT CEO Johan Hammerstrom and nonprofit AI expert Sarah Di Troia for a conversation about using Artificial Intelligence with ethics both within your organization as staff do their jobs, and with your community as you work with your partners, volunteers, and funders to achieve your mission. Part 1 covers basics about AI and the ways no…

1
AI and Ethics for Nonprofits pt 1 38:34

7M ago38:34

38:34

Join Community IT CEO Johan Hammerstrom and nonprofit AI expert Sarah Di Troia for a conversation about using Artificial Intelligence with ethics both within your organization as staff do their jobs, and with your community as you work with your partners, volunteers, and funders to achieve your mission. Part 1 covers basics about AI and the ways no…

1
Community IT Voices: Robin Harris Updates, Cloud Technology Engineer 15:33

7M ago15:33

15:33

In today’s interview, Carolyn catches up with Robin Harris, who has been promoted to become a Cloud Technology Engineer, working on complex migrations to SharePoint file sharing. Robin shares her career path and how her managers at Community IT tapped her for this role based on the way she was interacting with clients and her experience. She works …

1
Crafting a Nonprofit IT Security Policy 35:14

7M ago35:14

35:14

Community IT CEO Johan Hammerstrom has a conversation with cybersecurity expert and Community IT CTO Matt Eshleman about what policies you need, and where to find templates for them. Do you have the security and IT general policies you need? Have they been updated recently to reflect any new work environment or expectations? Are staff using persona…

1
Community IT Voices: Ben Nuest, Centralized Services Administrator 11:03

8M ago11:03

11:03

In today’s interview, Carolyn talks with Ben Nuest, Centralized Services Administrator, about his background in music and what it has been like joining Community IT remotely to work on the many systems that keep our clients’ laptops and devices running smoothly in the background. Ben says he didn’t start out interested in scripting, but found that …

1
Google Workspace Updates for Nonprofits pt 2 33:25

8M ago33:25

33:25

What does your nonprofit need to know about Google Workspace as you grow? Review the basics you need to know about this platform Understand recent updates that can help you use Google better Learn how to avoid common headaches with Google implementation Part 2 covers typical headaches with Workspace that you can encounter as your organization grows…

1
Google Workspace Updates for Nonprofits pt 1 33:56

8M ago33:56

33:56

What does your nonprofit need to know about Google Workspace as you grow? Review the basics you need to know about this platform Understand recent updates that can help you use Google better Learn how to avoid common headaches with Google implementation Part 1 covers an overview of Google Workspace and various updates launched over the past year th…

1
PowerBI Overview for Nonprofits 22:28

8M ago22:28

22:28

Do you want to get better at analyzing your data and publishing data visualizations? Do you ever feel that processing and massaging your data is taking over your time? Do you use Microsoft Office365? If so, you have a powerful data visualization tool available to you at an affordable price for nonprofit organizations. With minimal ramp-up, your org…

1
Community IT Voices: Ann Corran, Controller 23:05

9M ago23:05

23:05

In today’s interview, Carolyn talks with Ann Corran, the longest vested employee-owner and one of the first employees at the spin off Community IT Innovators, having been recruited to join our parent company Reliacom over two decades ago. Ann recalls asking to work part time and from home to balance life with her young family, and how that emphasis…

1
Start Up and Spin Off Nonprofit IT pt 2 26:07

9M ago26:07

26:07

What IT do you need as you grow? In part 2, Community IT CEO Johan Hammerstrom and Outreach Director Carolyn Woodard get into practical advice on managing your IT during growth, cybersecurity considerations, and leadership tips including putting an IT Roadmap together to help your change management. Johan also answers questions on managing inventor…

1
Start Up and Spin Off Nonprofit IT pt 1 27:55

9M ago27:55

27:55

What IT do you need as you grow? In part 1, join Community IT CEO Johan Hammerstrom and Outreach Director Carolyn Woodard for an overview of managing IT at different states of growth, and how to start early to make it a leadership habit to manage IT. What IT do you need as a start up? As you spin off from a parent organization, how can you put your…

1
Working with an Outsourced IT Business Manager 38:08

9M ago38:08

38:08

Community IT CEO Johan Hammerstrom moderates a presentation from Steve Longenecker and Pat Sprehe about Community IT’s approach to outsourced IT for nonprofits and how clients can benefit from our IT Business Manager model. They give tips and offer examples on maximizing the relationship with IT experts who can help you match the IT you need with y…

1
Preventing Wire Fraud at Nonprofits 23:14

10M ago23:14

23:14

Join Matt Eshleman, a cybersecurity expert, in a short presentation hosted by Jitasa University on preventing wire fraud at nonprofits, including the most common types of frauds and scams, what to look out for, some helpful resources, and prevention ideas. Jitasa is a network providing accounting services, CFO services, and nonprofit tax advice acr…

1
SharePoint File Migration pt 2 33:35

10M ago33:35

33:35

Join Community IT experts Norwin Herrera, IT Business Manager, and Robin Harris, Cloud Technologies Engineer, for a case study of an ongoing, large, and complex SharePoint migration they are managing with our client, Chinatown Community Development Center. Part 1 covers an introduction to SharePoint, some clarification of the terminology and a run …

1
SharePoint File Migration pt 1 33:23

10M ago33:23

33:23

Join Community IT experts Norwin Herrera, IT Business Manager, and Robin Harris, Cloud Technologies Engineer, for a case study of an ongoing, large, and complex SharePoint migration they are managing with our client, Chinatown Community Development Center. Part 1 covers an introduction to SharePoint, some clarification of the terminology and a run …

1
Design an IT Roadmap to Create Value pt 2 28:16

10M ago28:16

28:16

Do you budget to replace a third of your laptops every year? Is your cybersecurity patching and antivirus up to date? How often to you hold cybersecurity staff trainings? How can you ensure your big IT migration doesn’t happen the same month as your big annual conference and stress everyone out? To fully utilize the power of IT to support your nonp…

1
Design an IT Roadmap to Create Value pt 1 31:36

10M ago31:36

31:36

Do you budget to replace a third of your laptops every year? Is your cybersecurity patching and antivirus up to date? How often to you hold cybersecurity staff trainings? How can you ensure your big IT migration doesn’t happen the same month as your big annual conference and stress everyone out? To fully utilize the power of IT to support your nonp…

1
Community IT Voices Update: Norwin Herrera 32:52

11M ago32:52

32:52

Today Carolyn catches up with Norwin Herrera, recently promoted to IT Business Manager (ITBM) Team Lead. He talks more about the role the ITBMS fill with clients, guiding them to well-managed IT and helping with strategic planning, budgeting, and investing in addition to keeping IT running smoothly. The Community IT ITBM service is unique to our co…

1
Bleeding-edge Nonprofit Tech: Hype? Hope? 27:59

11M ago27:59

27:59

Ever heard about something that sounded really cool, like Artificial Intelligence or Blockchain and thought to yourself, my nonprofit needs to get some of that, no matter the cost? Or have you had a vendor approach you with bleeding edge technology and swear it can transform your nonprofit and the world, but you have doubts? Are you looking around …

1
Leadership in IT at Nonprofits pt 2 27:58

11M ago27:58

27:58

Do you find a leader and teach them IT? Or do you find an IT person and teach them leadership? Join Community IT CEO Johan Hammerstrom and Build Consulting co-founding Partner David Deal for this discussion of leadership needs and career training in nonprofit technology. In part 2 Johan and David narrow in on how nonprofit leaders can match IT need…

1
Leadership in IT at Nonprofits pt 1 22:10

11M ago22:10

22:10

Do you find a leader and teach them IT? Or do you find an IT person and teach them leadership? Join Community IT CEO Johan Hammerstrom and Build Consulting co-founding Partner David Deal for this discussion of leadership needs and career training in nonprofit technology. How can you be an effective advocate for technology opportunities for your non…

1
Artificial Intelligence: Impacts on Nonprofits 35:55

12M ago35:55

35:55

Vendors have been trying to sell fundraising AI (Artificial Intelligence) for years now, promising to effortlessly analyze your database and help move members to major donors by automating the right ask at the right time. AI completes our emails and chides us when we don’t take a break between meetings. AI can be a tool for equity and can also just…

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