Artificial intelligence. Robotics. The Gig Economy. Globalization. The world is changing at a dizzying pace in ways that will have a profound effect on the economy, jobs and the flow of talent. How will firms cope with the changes ahead and what steps do they need to take today? Each episode features faculty from the world’s leading business school interviewing CEOs, technologists and experts on the bleeding edge discussing how to survive and thrive by managing the future of work.
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Beyond exit interviews: Knowing why workers quit makes for better job matches
36:54
36:54
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36:54
Thinking of employees as 'hiring' their jobs opens the way to a detailed analysis of worker motivations, frustrations, and long-term goals, which can reduce costly turnover and make career development a collaborative process. Harvard Business School professor Ethan Bernstein and Michael Horn, cofounder of the Clayton Christensen Institute, explain …
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Guest Episode: Joseph Fuller on The Gartner Talent Angle
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51:49
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51:49
Managing the Future of Work co-chair Joseph Fuller delves into what’s driving and limiting the practice of skills-based hiring. The discussion ranges from degree inflation and HR automation to workforce demographics, skills-based promotion and employee retention. Also, how technology can accelerate the adoption.…
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The business logic of supporting carers in the workforce
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38:31
Employers can benefit by remapping their talent strategies to match the realities of workers with caregiving responsibilities. Bill Kerr is joined by his Managing the Future of Work co-chair and podcast co-host, Joe Fuller, lead author of the project’s latest report, Hidden Workers: The Case for Caregivers.…
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Worker welfare: From theory to tangible good
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41:15
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41:15
Good Business Lab cofounder Anant Nyshadham on demonstrating the ROI of better worker conditions and getting from academic exercise to large-scale implementation.โดย Harvard Business School
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Collective counsel: Corporate law's changing workforce and culture
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36:15
Vinson and Elkins' Keith Fullenweider on recruiting team players, boosting collaboration and soft skills through targeted training and mentorship, prioritizing mental health and work-life balance, automating judiciously, and making return-to-office work.โดย Harvard Business School
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Help Wanted: Workforce boards face greater demands and more strings
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34:44
With legislative changes looming, federally funded boards must juggle the demands of workforce training, economic development, and long-term systemic goals while ensuring accountability to both local communities and federal oversight. Brad Turner-Little, President and CEO of the National Association of Workforce Boards, explains.…
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Marshall Goldsmith outlines the humble path to better leadership
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The noted executive coach on the value of letting go of the past, taking candid and anonymous 360-degree feedback, and playing it forward. Also, spreading the word via a generative AI avatar.โดย Harvard Business School
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Bonus episode: Introducing HBS's latest podcast, Think Big, Buy Small
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Joe Fuller talks to his Harvard Business School faculty colleague Rick Ruback about Rick and HBS professor Royce Yudkoff’s podcastThink Big, Buy Small. The show is based on Rick and Royce’s popular HBS course “Entrepreneurship Through Acquisition”. The show combines personal stories from entrepreneurs and other key players with expert perspective a…
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EY’s Trent Henry on how AI can extend white-collar careers
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The consulting giant’s global talent lead explains how the firm is bringing mass customization and accountability to skills building and integrating human and ‘synthetic’ skills. Also, the bottom-line benefit of promoting employee health and wellness.โดย Harvard Business School
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Jacob Morgan on managing the new normal
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32:41
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32:41
The future-of-work trendwatcher parses leadership strategies, the tradeoffs of hybrid work, AI adoption, skills-based hiring, and the foundations of a good job.โดย Harvard Business School
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Adaptable and inclusive: Kraft Heinz’s brand of workforce
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Melissa Werneck, EVP and global chief people officer for the multinational food and beverage firm, on reskilling for web marketing and personalization, AI, hybrid work, and collaboration across time zones and cultures. Also, why diversity is good business for consumer packaged goods firms.โดย Harvard Business School
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Cengage Group’s Michael Hansen on the employment-ready syllabus
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The ed-tech executive on shifting the discussion to emphasize the economic benefits of education, harnessing AI, skills-based hiring, employer-educator collaboration, and the public policy landscape.โดย Harvard Business School
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Strada’s Stephen Moret on democratizing access to education and opportunity
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The president & CEO of Strada Education Foundation on aligning post-secondary education, economic mobility, and labor market demand. How does inclusive workforce development drive economic growth and opportunity? Highlights include research on the effectiveness of state systems, policy options, and the structural challenge of underemployment among …
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Can work-based learning revive college-for-all?
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Propel America CEO Chad Rountree on rethinking the high school-to-career transition to meet the needs of low-income students, colleges, and employers.โดย Harvard Business School
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Wharton’s Peter Cappelli on changing the talent equation
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42:38
What are the consequences of treating employees as an expense rather than an asset? Cappelli argues that this “penny wise and pound foolish” practice hurts the bottom line by discouraging investments in a skilled workforce and prioritizing downsizing, irrespective of efficiency. How changes in management and reporting can realign incentives. Also, …
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Western Governors University: Pursuing the network effects of competency based education
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39:31
WGU President Scott Pulsipher returns to the podcast for an update on the online institution’s mission to extend the reach of skill-oriented instruction. The HBS grad argues that the focus on competency rather than credit hours democratizes college access and economic opportunity.โดย Harvard Business School
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Guest Appearance: Joe Fuller on CSU's Spur of the Moment
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Managing the Future of Work co-chair Joe Fuller joins Colorado State University's Jocelyn Hittle to discuss his work on the Managing the Future of Work project and the Harvard Project on Workforce and to consider broader workforce trends.โดย Harvard Business School
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IBM CHRO Nickle LaMoreaux on AI and the culture of skills building
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As the digital economy pushes companies to prioritize continuous learning, HR strategies need to emphasize customization, flexibility, and support for diverse work-life needs.โดย Harvard Business School
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Morningstar CEO Kunal Kapoor: How AI can raise the investment IQ
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AI's potential is tempered by the need for reliability and consistency in financial intelligence. How is Morningstar adopting the technology, upskilling its 10,000-strong global workforce, and competing for talent? Also, factoring sustainability and workforce strategy in ratings and risk analysis.โดย Harvard Business School
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Cleveland Clinic’s formula for a robust healthcare workforce
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36:30
Chief Caregiver Officer, Kelly Hancock, on filling key roles when talent is scarce; fostering careers in increasingly stressful occupations; how to make skills-based hiring work; the benefits of diversity; and how AI is altering jobs and HR.โดย Harvard Business School
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Microsoft’s AI perspective: From chatbots to reengineering the organization
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42:27
AI’s revolutionary potential is best realized incrementally, according to Jared Spataro, Corporate Vice President of Modern Work and Business Applications. How the tech giant is experimenting its way from AI assistants to autonomous agents while engaging with stakeholders. Also: the OpenAI connection, responsible AI, and upskilling.…
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ServiceNow’s Amy Regan Morehouse on workforce transformation
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Employers are wrestling with how to provide the resources and foster the motivation workers need for continuous learning in an AI-altered economy. Workers of all stripes are looking to acquire the skills to compete. How is the company coordinating with its employees and its training partners?โดย Harvard Business School
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Shopify’s Tia Silas on rewiring HR for a remote-first e-commerce company
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37:18
How do you re-engineer the people function to support a post-Covid virtual organization? Shopify’s CHRO explains.โดย Harvard Business School
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Transplanting college to the corporate campus to develop talent for good jobs
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39:20
If schools aren't turning out job-ready grads, can employer-led partnerships reengineer the talent pipeline to meet the demand and provide opportunities for a diverse workforce? J.D. Hickey, president and CEO of Blue Cross Blue Shield of Tennessee, on his firm's collaboration with East Tennessee State University, the BlueSky Tennessee Institute, a …
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Revisiting Upward Mobility: The 2023 American Opportunity Index
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39:55
In its second iteration, the corporate scorecard draws on a wider range of worker outcomes to rank Fortune 500 employers on how well they boost career prospects. The index is a collaboration of the HBS Managing the Future of Work Project, the Burning Glass Institute, and the Schultz Family Foundation. Matt Sigelman, president of the Burning Glass I…
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