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The BS-Free Service Business show takes you behind-the-scenes of running a business as a freelancer, creative or agency with a focus on fluff-free lessons to help you grow your own business and get paid. If you work with clients and want to create a simple AND sustainable service business, you're in the right place. The show is hosted by Scoop Studios' Maggie Patterson. You can learn more about the podcast and Small Business Boss at http://www.smallbusinessboss.co and get access to all of ou ...
 
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In this episode of the show, I’m taking you on my agency journey which has been over 20 years in the making. The twist, the turns, the lessons and how everything agency has changed. Get the inside scoop: https://smallbusinessboss.co/build-an-agency/
 
In today’s episode, I’m talking about a new type of agency, the kind that skips the BS and helps you build a business you can love. Get the inside scoop right here: https://smallbusinessboss.co/agency-business-model/
 
Have you ever looked around at some of the other businesses in the online business industry and thought “that seems shady as hell”? Or, have you ever wondered how some of the people in this industry manage to fly under the radar while operating with an “anything goes” attitude? That’s why I decided it was time to go deep into the underbelly of the …
 
Ever looked at an agency owner who seems to have it all together and wondered what exactly goes on behind the scenes? Me too. (Yes, I run an agency, but that doesn’t mean I’ve got every single thing perfectly figured out!). For this episode I’m thrilled to bring you an agency behind-the-scenes episode with Tasha Booth, Founder and CEO of the Launch…
 
Burnout isn’t inevitable when you run a service business, no matter what people want you to believe. In this episode we’re talking about why working with clients isn’t a recipe for burnout and five strategies for avoiding burnout in your service business. Get the inside scoop right here: https://smallbusinessboss.co/avoiding-burnout/…
 
As bosses, many of us worry we’re missing something as we build our businesses, so the idea of a specific way to do things can be incredibly appealing. Which is why in this episode and blog post, I’m walking you through the BS-Free Service Business Foundations Framework, and true to its name, it’s going to free you from a whole lotta busywork and B…
 
Masterminds are often seen as a must-have for business owners, but should we believe the hype about what they can really do for us? In this episode and blog post, I’m doing a deep dive into the good, the bad and the ugly of masterminds. Get the inside scoop right here: https://smallbusinessboss.co/benefits-of-mastermind-groups/…
 
As the saying goes, you need to spend money to make money, but is that really true? My take is that sometimes it is and other times we’d be better served by closing our wallets. In this episode, I’m sharing nine questions you need to ask before you invest in anything. Get the inside scoop right here: https://smallbusinessboss.co/before-you-invest/…
 
With the rise of social media, we’ve also seen the emergence of influencers. Now, literally anyone with the right talent or skills can build a platform and reach an audience of thousands or even millions. On this episode of the BS-Free Service Business Show, we’re looking at everything you need to know about celebrity entrepreneurs, their problemat…
 
Fall is coming up quickly, and if your business is anything like mine, it’s GO time for new business opportunities. On this episode of the BS-Free Service Business Show, we’re doing a refresher on referrals, including everything you need to know. Get the inside scoop right here: https://smallbusinessboss.co/referrals/…
 
If you’re listening to this podcast you’re either tired of the hype in the business world about growing your business, or you’re looking for ways to grow in a healthy, sustainable way. Or maybe a bit of both. On this episode of the BS-Free Service Business Show, I’m tackling how to scale your service business without the hype or BS. Get the inside …
 
No matter how digitized your business is (or isn’t), 2020 has made one thing clear, the future of our businesses relies on our ability to use the internet for everything from our processes to our client prospecting. On this episode of the BS-Free Service Business Show, I sit down with author and digital marketer Avery Swartz to chat about building …
 
It's not exactly a secret that here in the digital world, potential clients have the ability to look at ALL their options before choosing a service provider. Knowing what your competition is up to isn't about playing the "who does it better?" game or declaring them your arch nemesis. (And yes, I KNOW some of you have one!) It's about understanding …
 
Since COVID-19 rearranged our lives in ways we couldn’t imagine, the concept of the pivot has been working overtime. On this episode of the No-BS Business Show, I’m sharing 5 signs it may be time for a business pivot. Get the inside scoop right here: https://smallbusinessboss.co/time-for-a-pivot/
 
You may (or may not) have noticed that starting today, the Small Business Boss podcast has a new name. We’re now the BS-Free Service Business show. If you’re wondering why, it’s because as a brand over the last three years, we’ve evolved in a big way. While Small Business Boss will continue to be the overall brand, the podcast needed to be more spe…
 
As a mentor, I answer a lot of the same questions from my clients and community. And spoiler alert, most of them are about money. In this episode of the Small Business Boss podcast, I’m sharing the seven most frequently asked questions I get. Get the inside scoop: https://smallbusinessboss.co/frequently-asked-questions/…
 
My best learning opportunities have always come from seeing how other people do things. You know, the real nitty gritty of what they’re doing, and not the shiny social media version. On this episode of the Small Business Boss podcast, I'm sharing a deep dive that examines how I really spend my time. Get the inside scoop right here: https://smallbus…
 
It’s been a while since I’ve done a behind-the-scenes, so in this episode of the Small Business Boss podcast, we’re taking a look at the first half of 2020. The wins, the lessons and some real talk about where I’m really at in this epically strange year. Get the inside scoop right here: https://smallbusinessboss.co/behind-the-scenes/…
 
Want to build a BS-free service business? Then you’re definitely going to want to listen to this episode! In this episode of the Small Business Boss podcast, I deconstruct some of the external BS that gets in the way. From pricing to online influencers to client relationships, we’re diving into it all. Get the inside scoop right here: https://small…
 
When it comes to building a business, there’s a complete list of things that can stand in your way. But the ones we least expect tend to be the internally-driven ones, you know, the BS stories, ideas and beliefs we have that can keep us stuck and hold us back from what we truly want. In this episode, we’re unpacking that internal BS in detail. Get …
 
Does your business feel simple? Does it feel sustainable? Or are you on a hamster wheel where you’re working too hard or like there are a lot of things standing between you and your goals? In this episode, we’re going to talk about how to build a BS-free business in three specific ways, and they may surprise you. Get the inside scoop right here: ht…
 
Do you feel stuck as you’re not sure what the future of your business looks like? In this episode, we’re talking about finding clients and making money in a period where business is anything but usual. Get the inside scoop right here: https://smallbusinessboss.co/business-as-unus…-finding-clients/
 
The month of May is always significant in my business, and this year is no different as I celebrate a big milestone - 15 years of being my own boss. In the last episode, I shared my first eight lessons, so if you’ve not listened to that, go back and have a listen listen. Now, we'll pick up where we left off and dive into number nine. Get the inside…
 
You’re helping me celebrate a milestone in my business, 15 years of being my own boss. And there’s nothing like an anniversary to make you reflect on how far you’ve come. In this episode, I’m sharing 15 insights from my 15 years of being a small business boss. This week I'm sharing the first 8 episodes, and next week I'll share 7 more. Get the insi…
 
It’s springtime, and for many of us, that means we’d normally be busy cleaning all the things. And if you’re finding your business is a little slower than usual right now, it’s the perfect time to work ON your business. Spring cleaning your biz is like cleaning your house. It’s best to have a plan before you start pulling everything apart so you do…
 
As a boss, you’ve probably heard that you need to “invest” in your business to reach your goals. But in this current financial climate, I wanted to unpack that trope and see if it was really true. Do we really need to spend money to make money? And when we do, are we going to get what we want? In the episode of the Small Business Boss podcast, I’m …
 
When things are unusual, it’s all too easy for our decision making to falter and for our boundaries to be shaky. In this episode of the Small Business Boss podcast guest Shulamit Ber Levtov walks us through how to deal with our fear in this unique time we’re living through. Get the inside scoop right here: https://smallbusinessboss.co/decision-maki…
 
It’s a new month, and let’s be real, it’s one with a lot of questions and many answers. On this episode of the Small Business Boss podcast, I'm serving up some real talk about the realities of finding and booking clients in the middle of a pandemic. Get the inside scoop right here: https://smallbusinessboss.co/how-im-handling-…keting-and-sales/…
 
Things are pretty far from business as usual right now, so do we even bother with planning right now? The answer is yes. We definitely need to plan. In this episode of the Small Business Boss podcast, we’re going to look at how to plan differently as we head into Q2 amid a global pandemic. Get the inside scoop right here: https://smallbusinessboss.…
 
When you’re running an agency, you want your business to stand out. But in a world rife with competition, knowing how to differentiate is critical to your success. In this episode of the Small Business Boss podcast, measurement and marketing agency owner Rita Barry takes us behind-the-scenes of her business, including how she ensures they stand out…
 
A pandemic is unprecedented for all of us, so it’s natural that it’s creating stress, anxiety, and when it comes to our business, a lot of uncertainty. So in this totally unexpected episode of the Small Business Boss podcast, I want to address what’s happening, and how we’re going to get through this.…
 
Hands up if your 2020 plans include making more $$$$. You may already have a plan for making it happen...but how do you know if you’re focusing on the RIGHT things? (Hint: the $5 latte is NOT the problem.) On this episode of the Small Business Boss podcast, financial strategist Nechelle Bartley is unpacking how our money mindset affects us — good o…
 
Fact: When you make your money by serving clients, the experience you create can make or break your business.Also fact: Most service providers make this WAY too complicated and totally overthink it. In this episode of the Small Business Boss podcast, I’m giving you actionable ideas on how you can deliver a deliberately simple client experience. Get…
 
If there’s one thing entrepreneurs love, it's personality tests. And it’s no surprise as we’re relentless in our personal development work, and these tests help us make sense of ourselves. In this episode, we’re diving into Enneagram with guest Chrissie Wywrot. Get the inside scoop right here: https://smallbusinessboss.co/enneagram/…
 
When you’re dealing with potential new clients, have you ever stopped and asked yourself if you REALLY need to spend the time writing a proposal?Because yeah, sometimes it seems like a whole lot of work and if you already have packages, you may not see the point. Love them or hate them, the short answer is YES, you do need a proposal. And there are…
 
Many times we have ideas that can hold us back or result in bumps along the way. In this episode of the Small Business Boss podcast, guest Andréa shares insights on things she’s had to revamp along the way of building her social media agency. Get the inside scoop right here: https://smallbusinessboss.co/social-media-strategist/…
 
I recently asked members of the Small Business Boss Squad what the #1 lead source was for their business, and overwhelming the answer was referrals. In this episode, we’re taking a look at how to make the most of referrals as the key driver of revenue in your business. Get the inside scoop right here: https://smallbusinessboss.co/running-on-referra…
 
This is a very special episode of the Small Business Boss podcast because it’s episode 200 of the show. When it comes to running an online business, it’s nearly impossible to avoid the never-ending barrage of sleazy dude-bro marketers and the glossy leather pant clad coaches that are full of empty promises. For the 200th episode of the Small Busine…
 
You can’t grow without a team. Your income will plateau. You’ve heard all the myths of a service business before, and in this new episode, we’re taking a look at these myths and looking at how they stack up in 2020. Get the inside scoop right here: https://smallbusinessboss.co/growing-a-servic…business-in-2020/…
 
As business owners, most of us are really good at setting big goals for our business. Especially revenue goals, but many times we don’t think about what it’s going to take to actually reach that goal. I speak from experience as someone with many an ambitious goal that wasn’t met because it wasn’t grounded in reality. For many people, those big goal…
 
FACT: I’m not a huge fan of the whole New Year’s resolutions thing, But I AM a fan of learning from mistakes and making plans that are actually achievable. 2020 marks 15 years in business for me, and I’ve learned more lessons than I can count along the way — some of which I wish I’d learned much sooner in my journey. And that’s exactly why I’m shar…
 
When you run a service-based business, relationships are the name of the game. They are the true currency of your business — not money. If you've ever wondered HOW to make those relationships happen in a way that feels both organic and REAL, then today's episode is for you. My guest, Lisa Princic, shares what it means to "scale deep" and why focusi…
 
November was proof that sometimes the best-laid plans go awry when life happens. In this episode of the Small Business Boss podcast, I talk about taking a pause to prioritize my health while simultaneously dealing with some growing pains and shifts in our client load. I’m keeping it real and sharing what a month that was pretty much “survival” mode…
 
Planning is a necessity when you run a business, but in the online business world, it's a big old commodity. Planning is seen as the answer to everything, so there’s no shortage of courses and services to take your money in exchange for some regurgitated planning advice. In this episode, I'm talking all about planning with intention (while not fall…
 
Just because you’re an entrepreneur running a business, it doesn’t mean you relish being a leader. In this episode of the Small Business Boss podcast, I’m talking to leadership mentor Bekka Prideaux who’s helped me refine my leadership style in a way that works for me and is of service to my team. Get the scoop here: https://smallbusinessboss.co/le…
 
October was all about getting ready to take time off and then actually being away on vacation, so even with 31 days, it felt like a really short month — especially when I was putting together my notes to do this recap! In this episode, I talk about how I prepped clients and worked ahead while leaning on my team so I could take a week and a half off…
 
When I started Scoop, I really had no idea what I was in for as an agency owner when it came to making and managing money. Talk about a learning curve! Over the last four years, I’ve had to master new money management skills, which is why I wish I’d heard everything that guest Christina Sjahli shares about budgeting, cash flow, and other fundamenta…
 
Have you ever thought it would be nice to have someone to be the peanut butter to your jelly as a business owner? The Rory to your Lorelai? That’s exactly what we’re talking about in this episode of the Small Business Boss podcast where my integrator, my trusty #2, Sara Freeburn, dishes up everything about her role, what it’s really like to work wi…
 
This week, I’m bringing you another behind-the-scenes look at an agency. In this episode of the Small Business Boss podcast, we’re taking a peek into Tressa Beheim’s boutique agency, where she and her team provide a full range of services to female entrepreneurs. In this episode, Tressa shares how she’s gone from a tentative entrepreneur to the bos…
 
It’s time for another recap, and September was ALL SYSTEMS GO around here. In this episode, I talk about lead gen, landing new clients, and how all that activity didn’t necessarily result in an immediate bump in revenue, as well as a tough decision about Small Business Boss. Get the scoop here: https://smallbusinessboss.co/recap-september-2019/…
 
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