พอดคาสท์ Ecommerce Expert ชั้นนำ (2025)

1
From Chaos to Composable: Inside Baerskin's Tactical Rebuild with Gus Fune 20:58

4d ago20:58

20:58

Today, we explore the future of ecommerce infrastructure with Gus Fune, Chief Technology Officer (CTO) at Baerskin Tactical. As a global tactical gear brand, Baerskin is transforming how lean teams recover fast and scale smart. Gus shares how his four-person team rebuilt their ecommerce stack in just three months, stabilized revenue with a composab…

1
How PopSockets Scales Profitably Without Sacrificing Creativity, Jack Farrell’s Playbook 19:03

11d ago19:03

19:03

In this episode of Ecommerce Toolbox: Expert Perspectives, Jack Farrell, VP of Ecommerce at PopSockets, takes us behind the scenes of the brand’s transformation—from a one-product DTC sensation to a global lifestyle powerhouse. Jack shares eye-opening lessons from APAC’s mobile-first, creator-driven markets, breaks down why PopSockets puts profitab…

1
How Topps Built a Global Collectibles Brand Without Losing Customer Trust With Sayed Suhail Gaffar 20:56

18d ago20:56

20:56

Today we dive into the future of omnichannel ecommerce with Sayed Suhail Gaffar, VP of Global Ecommerce at Topps Company. Sayed shares how the iconic collectibles brand expanded globally, modernized its customer experience across channels, and why setting customer expectations, and meeting them, is the ultimate driver of loyalty. Tune in for strate…

1
How Mejuri Balances Tech Innovation and Business Impact with Rohit Nathany 23:19

25d ago23:19

23:19

We're bringing back one of our favorite conversations — and for good reason: Noibu is a trusted partner of Mejuri. In this episode, we revisit our insightful chat with Rohit Nathany, Chief Product and Technology Officer at Mejuri, the leading fine jewelry brand redefining ecommerce. Rohit dives into how his team transitioned from a custom tech stac…

1
What Most Companies Get Wrong About Scaling with AI, Tim van der Horst Explains 19:56

1M ago19:56

19:56

Explore how AI and edge computing are transforming industrial innovation with Tim van der Horst, Director of Europe at OnLogic. In this episode, Tim unpacks how OnLogic is redefining B2B hardware by delivering consumer-grade experiences in industrial environments. He shares how the team is scaling efficiently, controlling costs, and pushing the bou…

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From Boutique to Browser: Ewoud Frielink on Scaling Personal Touch with Tech 16:58

1M ago16:58

16:58

Today we explore the future of personalization in ecommerce with Ewoud Frielink, CTO of Omoda. As a leading Dutch fashion retailer, Omoda is pushing the boundaries of AI-driven experiences. Ewoud shares how the company launched its AI stylist, refined its omnichannel approach, and harnessed generative AI to bring boutique-style service to scale. Tu…

1
H&M’s Game-Changing Approach to Brand, Tech & Customer Experience with Jenn Volk 18:47

2M ago18:47

18:47

Welcome to the 78th episode of Ecommerce Toolbox: Expert Perspectives! This time, host Kailin Noivo sits down with Jenn Volk, Head of Digital at H&M Americas, for an in-depth discussion on how one of the world’s most iconic retail brands, H&M, is reshaping digital commerce. Jen discusses actionable insights on leading H&M’s 2024 website relaunch, c…

1
How Camper is Redefining A New Era of Customer Engagement with Alan Ferrero 14:16

2M ago14:16

14:16

Welcome to the 77th episode of Ecommerce Toolbox: Expert Perspectives! This time, host Kailin Noivo sits down with Alan Ferrero, Digital Director at Camper, for an in-depth discussion on how the iconic Mediterranean footwear brand is embracing digital transformation while staying true to its craftsmanship roots. Alan shares insights on the evolutio…

1
How Tractor Supply is Driving Ecommerce Growth with Rick Lockton, VP of Ecommerce at Tractor Supply 18:36

2M ago18:36

18:36

Welcome to the 76th episode of Ecommerce Toolbox: Expert Perspectives! This time, host Kailin Noivo sits down with Rick Lockton, VP of Ecommerce at Tractor Supply, for an in-depth discussion on how the company is innovating in digital retail while maintaining its strong physical store presence. Rick shares insights into his career journey from Walm…

1
Why Human Connection Beats AI with Jared Kugel, Founder of Tire Agent 19:47

2M ago19:47

19:47

Welcome to the 75th episode of Ecommerce Toolbox: Expert Perspectives! This time, host Kailin Noivo sits down with Jared Kugel, founder and CEO of Tire Agent, for an in-depth discussion on how he’s transforming the tire industry through ecommerce, his journey from growing up in a family-run tire business to founding Tire Agent, a direct-to-consumer…

1
How to Scale Ecommerce in a Crowded & Ever-Changing Market with Jacky Lambert 18:29

2M ago18:29

18:29

Welcome to the 74th episode of Ecommerce Toolbox: Expert Perspectives! This time, host Kailin Noivo sits down with Jacky Lambert, Director of Ecommerce at YourSurprise, for an in-depth discussion on ecommerce growth strategies, evolving market landscapes, and the role of AI in scaling businesses. Jacky discusses actionable insights on adapting to n…

1
AI & Mobile-First Design Are Disrupting Retail – Here’s Why, with Sienne Veit 21:20

3M ago21:20

21:20

Welcome to the 73rd episode of Ecommerce Toolbox: Expert Perspectives! This time, host Kailin Noivo sits down with Sienne Veit, Founder & Chief Product Officer of Invisible Stuff, for an in-depth discussion on her expertise on mobile-first design, AI's transformative role in retail, and the future of product management. Sienne Veit discusses action…

1
Ecommerce Expert Anna Westerholm: Tech Strategy in Personalized Commerce 15:51

3M ago15:51

15:51

Welcome to the 72nd episode of Ecommerce Toolbox: Expert Perspectives eTail series! This time, host Kailin Noivo sits down with Anna Westerholm, Chief Experience Officer at Artifact Uprising, for an in-depth discussion on the evolving landscape of ecommerce, her decade-long journey at Artifact Uprising, how they’ve scaled personalized product exper…

1
Ecommerce Expert Ron Ijack: Technology, Retail Evolution, and Navigating the SaaS Landscape 21:43

3M ago21:43

21:43

Welcome to the 71st episode of Ecommerce Toolbox: Expert Perspectives eTail Series! This time, host Kailin Noivo sits down with Ron Ijack, CTO at Knix, for an in-depth discussion on the evolving role of technology in retail, his experiences leading tech at major brands like Canada Goose, Roots, and Knix, the shift from custom-built systems to SaaS …

1
Ecommerce Expert Lena Moriarty: Navigating AI and Personalization at eTail 14:46

3M ago14:46

14:46

Welcome to the 70th episode of Ecommerce Toolbox: Expert Perspectives eTail Series! Host Kailin Noivo sits down with Lena Moriarty, Head of Marketing at eTail, to explore how retailers are transforming theory into practice in 2025. From AI implementation to personalized customer experiences, discover how leading brands are moving beyond buzzwords t…

1
Ecommerce Expert David Cost: Driving Business Success Through Omnichannel Innovation 15:44

3M ago15:44

15:44

Welcome to the 69th episode of Ecommerce Toolbox: Expert Perspectives! This time, host Kailin Noivo sits down with David Cost, Chief Digital Officer at Rainbow Shops, for an in-depth discussion on how omnichannel strategies drive business growth. From leveraging ship-to-store programs to optimizing mobile app engagement, David discusses actionable …

1
Navigating Digital Transformation for Business Growth with Alexandria Sims, VP of Transformation at Sleep Country 21:18

3M ago21:18

21:18

Welcome to the 68th episode of Ecommerce Toolbox: Expert Perspectives - this time, host Kailin Noivo sits down with Alexandria Sims, Vice President of Transformation at Sleep Country, for an in-depth discussion on how digital transformation drives business growth. From aligning technology investments with strategic goals to maintaining stability am…

1
Ecommerce Expert Breanna Fowler: Driving Change with Data Strategies and AI Personalization 22:14

4M ago22:14

22:14

Welcome to the 67th episode of Ecommerce Toolbox: Expert Perspectives – this time, host Kailin Noivo sits down with Breanna Fowler, Head of Global Online Experience at Dell, for an in-depth discussion on her fascinating career journey and the challenges of unifying Ecommerce across 32 countries. Breanna discusses actionable insights on using data t…

1
Ecommerce Expert Andrew Burton: Flexibility, Innovation, and the Future of Composable Commerce 24:12

4M ago24:12

24:12

\Welcome to the 66th episode of Ecommerce Toolbox: Expert Perspectives – this time, host Kailin Noivo sits down with Andrew Burton, the new CEO of commercetools, for an in-depth discussion about his transition into leadership, his career so far, the evolution of composable commerce, and the future of the Ecommerce landscape. Andrew shares insights …

1
Ecommerce Expert Jenna Flateman Posner: AI in Retail – Balancing Automation & Human Connection 28:01

4M ago28:01

28:01

Welcome to the 65th episode of Ecommerce Toolbox: Expert Perspectives – this time, host Kailin Noivo sits down with Jenna Flateman Posner, Founder of Chief Digital Agency, for an in-depth discussion on how AI is reshaping retail. Jenna shares her journey from retail tech to leading digital transformations for major brands. Jenna discusses actionabl…

1
Ecommerce Expert Alexis Katsafanas: Embracing a Customer-First Mindset in Luxury Ecommerce 23:43

4M ago23:43

23:43

Welcome to the 64th episode of Ecommerce Toolbox: Expert Perspectives – this time, host Kailin Noivo sits down with Alexis Katsafanas, Head of the Unilever Prestige portfolio, to discuss the evolving landscape of ecommerce in the beauty and luxury sectors, the importance of a customer-first mindset, and the balance between brand identity and market…

1
Greatest Hits - Balancing Hyper-Personalization and Customer Trust with Christopher Cowger 22:56

5M ago22:56

22:56

In this episode of The E-commerce Toolbox: Expert Perspectives, host Kailin Noivo is joined by Christopher Cowger, Senior Vice President of Global E-commerce and Online Experience at Dell. Together, they explore what makes a strong, well-rounded e-commerce team, how generative AI is taking e-commerce into a new paradigm, and how to balance personal…

1
Ecommerce Expert James Semple: How to Transition to Headless Architecture the Right Way 23:28

5M ago23:28

23:28

James Semple is the Director of Product Management at Salesforce, and recently he joined Kailin Noivo to record an episode of Ecommerce Toolbox: Expert Perspectives. Composable commerce is very close to James’s heart and more than a professional in the field, he is a true evangelist. We, all of us, engage with commerce every day mostly, so being ab…

1
Ecommerce Expert Gabriel Yanko: Lessons from Building ASICS Canada's Ecommerce from the Ground Up 15:01

5M ago15:01

15:01

Welcome to the 61st episode of Ecommerce Toolbox: Expert Perspectives – this time, host Kailin Noivo sits down with Gabriel Yanko, Senior Manager Ecommerce at ASICS Canada Corporation, for an in-depth discussion on how he has transformed ASICS’ direct-to-consumer (DTC) ecommerce presence in Canada. Gabriel shares his journey of building ASICS’ ecom…

1
Ecommerce Expert Leo Griffin: How Fast Sites Drive Massive ROI 20:11

6M ago20:11

20:11

Leo Griffin is the former VP and Global Head of Consumer Technology at Hanesbrands and Kailin Noivo’s guest on the new episode of Ecommerce Toolbox: Expert Perspectives. Speed and innovation have the spotlight shone on them in this intriguing episode. Leo and Kailin’s conversation centers around agile methodologies, global value stream teams, and t…

1
Ecommerce Expert Thomas Mulreid: Demystifying Composable Commerce 23:57

6M ago23:57

23:57

Thomas Mulreid is the VP of Sales at Orium and he was Kailin Noivo’s latest guest on Ecommerce Toolbox: Expert Perspectives. Thomas shared his journey from finance through the tech world, and eventually landed at Orium, just at the very moment that the pandemic started to reshape how we work. Now, he’s an expert in the changes that are reshaping th…

1
Ecommerce Expert Rohit Nathany: Innovating Tech Evolutions from Within 23:19

6M ago23:19

23:19

In this episode of Ecommerce Toolbox: Expert Perspectives, Kailin Noivo interviews Rohit Nathany, Chief Product and Technical Officer at Mejuri, a leading luxury jewelry retailer. Rohit shares insights from his diverse background, including experiences at HelloFresh, Amazon, and a manufacturing startup he founded. At Mejuri, Rohit oversees engineer…

1
Ecommerce Expert Meenakshi Lala: From Fashion to Flowers 20:36

6M ago20:36

20:36

Kailin Noivo’s guest this time on Ecommerce Toolbox: Expert Perspectives is Meenakshi Lala, CEO of UrbanStems. Drawing on her two decades in fashion retail, Meenakshi explores her pivot to the floral industry, explaining how her experience helped her drive the customer-focused ecommerce process that UrbanStems wanted to employ. The pair delve into …

1
Ecommerce Expert Chris Meystrik: Replatforming and Innovation 21:42

6M ago21:42

21:42

In this episode, Kailin Noivo sits down with Chris Meystrik, Chief Technology Officer at JTV, a leading retailer in the jewelry space. They discuss: Chris's unique career journey from particle accelerators to ecommerce leadership at JTV The integration of JTV’s 24/7 live TV broadcast with its ecommerce platform to enhance real-time sales How levera…

1
E-commerce Expert Dileep Marway: People-First Strategies and Navigating Digital Change Through Culture 24:20

7M ago24:20

24:20

In this episode, Kailin Noivo sits down with Dileep Marway, VP of Engineering and Technology at AND Digital, who shares his remarkable journey from pharmacy to technology leadership. They discuss: Dileep's unique career path and the importance of a scientific mindset in technology The critical role of cultural transformation in adapting to fast-pac…

1
E-commerce Expert Jeff Hanson: Enhancing Customer Experience through Omni Channel Retail 25:47

7M ago25:47

25:47

In this episode, Kailin Noivo sits down with Jeff Hanson, Senior Vice President of E-commerce at Floor and Decor, a leading Omni Channel retailer. They delve into: Jeff's unique journey from graphic design to leading e-commerce strategies at Floor and Decor The critical role of aligning e-commerce with in-store experiences for a seamless customer j…

1
E-commerce Expert Kelly Goetsch: On Headless Commerce and Microservices 27:24

7M ago27:24

27:24

In this episode, Kailin Noivo chats with Kelly Goetsch, a renowned thought leader in composable commerce and Chief Strategy Officer at Commercetools. They explore: The rise of composable commerce and its impact on modern e-commerce architecture Why microservices, APIs, and headless commerce are reshaping the future of digital retail Key strategies …

1
E-commerce Expert Sophie Wawro: How Shoptalk is Transforming Retail Partnerships 23:51

7M ago23:51

23:51

In this episode, Kailin Noivo sits down with Sophie Wawro, Global President at Shoptalk, to dive into: How Shoptalk became a must-attend event in retail and e-commerce, growing exponentially since its launch in 2016 The art of curating top-tier content, with expert speaker lineups and cutting-edge topics like AI and industry innovation Shoptalk’s g…

1
E-commerce Expert Brent Bellm: Embracing Open SaaS: BigCommerce's Strategy for Flexibility and Customization 36:22

8M ago36:22

36:22

In this episode, Kailin Noivo sits down with Brent Bellm, the visionary CEO of BigCommerce. They dive into: The journey of BigCommerce from a focused SMB platform to a leader in mid-market and enterprise solutions Key strategies and challenges faced while transitioning from SMB to a robust enterprise offering The evolution of e-commerce and the imp…

1
E-commerce Expert Robin Helfer: Balancing Books and Brands for E-commerce Success 18:58

8M ago18:58

18:58

In this episode, Kailin Noivo sits down with Robin Helfer, an accomplished CFO and COO with a wealth of experience in the retail sector. They dive into: The unique interplay between financial management and operational efficiency in retail How a background in finance can enhance strategic planning and operational execution The evolution of e-commer…

1
E-commerce Expert Lorenzo Riberto: Taking Omnichannel From Buzzword to Strategy 19:04

8M ago19:04

19:04

In this episode, Kailin Noivo sits down with Lorenzo Riberto, Senior Omnichannel Program Manager at Rossignol, to explore: How to craft a truly integrated omnichannel strategy that meets customer needs across every touchpoint The critical role of digital transformation in enhancing customer experience and operational efficiency Key differentiators …

1
E-commerce Expert Manish Hirapara: The Three Ts of E-commerce 15:08

9M ago15:08

15:08

In this episode, Kailin Noivo sits down with Manish Hirapara, CEO of Peak Activity, to discuss: The evolution from strategy and advisory to full-scale digital acceleration The importance of customized e-commerce solutions for large, complex retailers How to leverage data and AI to drive conversion optimization and enhance customer experience The em…

1
E-commerce Expert Jesse Hanse: Building an Education-First Brand 18:05

9M ago18:05

18:05

In this episode, Kailin Noivo sits down with Jesse Hanse, the Head of E-commerce at Paula's Choice to discuss: Insights on adopting a composability strategy Why Paula’s Choice values content and education as a core part of its brand identity Why they are re-architecting the website and the thought process behind it The importance of starting where …

1
E-commerce Expert Tyler Sperry: How to Create a Seamless Customer Experience 19:27

9M ago19:27

19:27

In this episode, Kailin Noivo is joined by E-commerce Consultant Tyler Sperry to explore: The key to site merchandising How to blend in-store and online data to create a seamless omnichannel retail experience Collecting data and utilizing AI to uplevel personalization The importance of customer feedback To detect, prioritize and resolve Ecommerce e…

1
E-commerce Expert Nicholas Greatrex of TFG Brands London: How to Understand Multi-Channel Conversion Rates 18:04

9M ago18:04

18:04

In this episode, Kailin Noivo is joined by Nicholas Greatrex, Chief Marketing Officer at TFG Brands London, to explore How to monitor conversion across multiple brand and geographic channels Whether you should have a centralized database for multiple brands How to avoid going too far with personalization Whether loyalty programs are a worthy invest…

1
E-commerce Expert Ash Pallett of Sarah Raven: Four Phases of Replatforming 22:28

9M ago22:28

22:28

In this episode, Kailin Noivo is joined by Ash Pallett, Senior Digital and E-commerce Manager at Sarah Raven, to explore: Four key stages in the brand’s replatforming process How to remain stabilized during a replatforming How personalization drives conversion AI’s impact on personalization efforts To detect, prioritize and resolve Ecommerce errors…

1
E-commerce Expert Jonathan Cleaver of SportsShoes.com: Don’t Use Technology for Technology’s Sake 22:06

10M ago22:06

22:06

In this episode, Kailin Noivo is joined by Jonathan Cleaver, Chief Technology Officer at SportsShoes.com, to explore Ensuring data reliability before making data-driven decisions Why you shouldn’t use technology for technology’s sake How to balance innovation and durability Why CTOs should be concerned with general trading KPIs To detect, prioritiz…

1
E-commerce Expert Tony Trew of Bouclair: The Importance of Geodata in Omnichannel Retail 20:24

10M ago20:24

20:24

In this episode, Kailin Noivo is joined by Tony Trew, Vice President of Marketing and E-commerce at Bouclair, to explore COVID-19’s effect on the home decor industry How COVID impacted KPIs for e-commerce professionals What metrics Bouclair tracks to ensure they are giving customers the best omnichannel experience To detect, prioritize and resolve …

1
E-commerce Expert Alessandro Canessa of Commerce Layer: The Future of Micro Frontends and Developer Relations 16:39

10M ago16:39

16:39

In this episode, Kailin Noivo is joined by Alessandro Canessa, Head of Developer Relations at Commerce Layer, to explore The ins and outs of micro frontends The business impact of adopting micro frontends The future of developer relations To detect, prioritize and resolve Ecommerce errors with ease, click here to book a for Noibu’s ecommerce monito…

1
E-commerce Expert Michael Affronti of Salesforce: How SFCC Has Evolved to Meet Consumer Demand 24:33

10M ago24:33

24:33

In this episode, Kailin Noivo is joined by Michael Affronti, SVP and General Manager of Commerce Cloud at Salesforce, to explore How the strategic vision for Salesforce Commerce Cloud (SFCC) was shaped by the pandemic The expansion of SFCC’s target into the mid-market How SFCC fits into the headless versus composable conversation How AI is intersec…

1
E-commerce Experts Anton Grebener and Stanislav Publika of Astound Digital: The Potential of Headless and Composable Commerce 24:58

11M ago24:58

24:58

In this episode, Kailin Noivo is joined by Anton Grebener, Head of Revenue at Astound Digital, and Stanislav Publika, Senior Technical Director of Composable Commerce at Astound Digital, to explore The difference between headless and composable commerce Why a business might consider moving toward a composable system The real-life business impacts o…

1
E-commerce Expert Ghiwa Salhani of Fendi: How to Market Luxury Brands to Gen Z 20:48

11M ago20:48

20:48

In this episode, Kailin Noivo is joined by Ghiwa Salhani, E-commerce Supervisor at Fendi, to explore Marketing luxury brands to Gen Z How to personalize experiences for Gen Z customers Driving conversions and merchandising with AI The state of e-commerce in the Middle East To detect, prioritize and resolve Ecommerce errors with ease, click here to …

1
E-commerce Expert Ryan Finley: Why Collaboration and Good Product Data is Key to Robust Site Search 17:55

11M ago17:55

17:55

In this episode, Kailin Noivo interviews Ryan Finley, Senior Manager of E-commerce for Search and Findability. Together they discuss Why collaboration is key for Search departments, particularly with Merchandising Why education is a crucial part of the role of a professional operator in Search When should a business take the leap to create a dedica…

1
E-commerce Expert Dan Wardle: The Adoption of Headless Commerce and AI to Supercharge Business Growth 19:11

11M ago19:11

19:11

In this episode, Kailin Noivo interviews Dan Wardle, the VP of Sales at Noibu for a discussion on: The gap in E-commerce monitoring tools The shift towards composable and headless E-commerce systems The cautious adoption of AI technologies Maintaining brand identity through customized customer experiences. The balance between customization and user…

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E-commerce Expert Owen Spencer: Understanding the Difference Between a Data-Driven and a Data-Informed Approach to E-commerce 20:51

12M ago20:51

20:51

In this episode, Kailin Noivo interviews Owen Spencer, the Director of Digital Experience at Fox Racing for a discussion on: Data driven versus data informed approaches How to keep the human element at the center of decision making Smoothing friction between marketing and e-commerce KPIs The upsides and pitfalls of comparing yourself to your compet…

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