This podcast is here to give dentists and all dental office team members, in EVERY position, TACTICAL and PRACTICAL TIPS to: - Be more efficient - Have more fun - Improve doctor and team communications - Eliminate frustration - And make your life easier! Jump in! We are thrilled you have decided to LEVEL UP and be part of the DENTAL A TEAM! New episodes every Tuesday, Wednesday, and Thursday.
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#959: Build a Practice That Can Run Without You
28:55
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28:55Tiff and Kristy talk about how doctors can get to that point where their practice can function with and without them, including taking a good and hard look at your numbers, dialing in your BAM, encouraging delegation and accountability, and more. Episode resources: Sign up for Dental A-Team’s Virtual Summit 2025! Subscribe to The Dental A-Team podc…
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#958: Hiring Hygienists in Today’s Economy
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31:43Kiera and Britt have a deep discussion on the ins and outs of hygiene right now, including what’s on hygiene grads’ minds, the right ranges for skill sets, how different practices are staying scrappy amid the dearth of hygienists, and more. Episode resources: Sign up for Dental A-Team’s Virtual Summit 2025! Subscribe to The Dental A-Team podcast Sc…
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#957: How to (Effectively) Juggle Comprehensive Dentistry
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25:25It’s time for a Dental A-Team office spotlight! Dana shares with Tiff how she’s worked with a practice that started off with room for financial growth, and began adding in auxiliary procedures without losing control of the business. Episode resources: Sign up for Dental A-Team’s Virtual Summit 2025! Subscribe to The Dental A-Team podcast Schedule a…
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#956: 3 Steps to Healthy Cash Flow
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13:27
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13:27Kiera walks listeners through easy but critical accounts receivable systems to implement in your practice so you never have to face a financial crisis again. Episode resources: Sign up for Dental A-Team’s Virtual Summit 2025! Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript Kiera Dent (00:00.932) He…
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#955: Spread Love Like Confetti
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12:06
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12:06It’s not difficult to enter a practice and feel whether a team is synergistic and they love each other versus if they have animosity and do not get along. Kiera gives advice for spreading love to team members and patients, and establishing a culture of appreciation beyond Valentine’s Day. Episode resources: Subscribe to The Dental A-Team podcast Sc…
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Kiera talks about the power of ‘state of the company’ meetings, how to set them up, how to roll them out, and how to continue having them quarter after quarter. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:00.802) Hello, Dental A Team listeners, this is Kiera. …
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#953: How to Overcome Negative Production Impacts
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24:37Tiff and Dana share common pitfalls that scale back your practice’s production — and what to do to address them. Included solutions are Dental A-Team’s scorecard and a fixed cost spreadsheet, which you can reach out to the DAT for help on: hello@thedentalateam.com. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assess…
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#952: This Practice Has No Hygienist (and is Successful!)
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43:08Kiera is joined by Mike and Stephanie Walton of Walton Family Dentistry in Bardstown, Kentucky. For the past almost year, the Waltons have not had a hygienist in their office. They talk with Kiera about why they were struggling to keep one staffed, what led them to stop having one in the first place, and how they efficiently and profitably operate …
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#951: Using AI + Other Tech in Your Practice
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25:12Artificial intelligence is steadily growing as a presence in our personal and professional lives. In this episode, Tiff and Dana talk about how AI can be used effectively in practices, game-changing technology in recent years, and the never-out-of-style human interaction among it all. Episode resources: Subscribe to The Dental A-Team podcast Schedu…
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#950: Staying Up-To-Date: Dentistry’s Latest Techniques + Technology
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13:36Do you ever feel like there’s too much happening in dentistry to keep your head on straight? Kiera talks about 4 ways you can stay up to date without being overwhelmed: Listen to podcasts Attend conferences Join a consulting group Find what you’re passionate about Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessm…
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#949: Add Back $600K-$1M to Your Practice
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14:30Did you know you’re losing $600,000 to $1 million by having open time in your schedule? Kiera talks about what is likely impacting your schedule and how to fix it (without working overtime). Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: Kiera Dent (00:00.974) Hello, Dental A Te…
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#948: The CEO Visionary + OM Implementer
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18:15Kiera gives insight into how CEOs and office managers (or dreamers and task-drivers) can effectively work together to run the ideal dental practice — without stepping on each other’s toes. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: Kiera Dent (00:01.646) Hello, Dental A Team…
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#947: Strategically and Effectively Plan Your Wealth
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24:09Tiff and Britt give tangible tips for creating a wealth plan of action. They cover everything from knowing what your ideal work-life balance is, when you hope to retire, the right systems you can create now to set you on your path, and a ton more. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a rev…
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#946: Find the Hidden Value in Your Practice
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14:06Kiera points listeners to where opportunity for hidden savings or additional value could be lurking in your profit and loss statements. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: Kiera Dent (00:00.942) Hello, Dental A Team listeners, this is Kiera. And today I just want to h…
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#945: From $1.2 Million to $2.5 Million — Here’s How
26:27
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26:27Tiff and Britt provide a play-by-play of what one practice did over the course of one year to go from producing $1.2 million to $2.5 million. This includes having the right systems in place and the right people in the right seats. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: T…
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#944: Reignite Your Passion
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14:32Kiera lists a series of questions listeners can ask themselves when they’re feeling a lack of passion for their job, life, relationships, and more. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: Kiera Dent (00:00.994) Hello, Dental A Team listeners. This is Kiera and I hope toda…
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#943: Office Autopsy: When Cash Flow is Low
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16:49
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16:49Kiera summarizes a practice that was struggling with cash flow. She breaks down what the Dental A-Team did to pull back the curtain and find out where cash was hiding, and what was done to fix the flow. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: Kiera Dent (00:00.814) Hello,…
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#942: How to Combat Loneliness
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16:29Loneliness and social isolation are factors in an epidemic across the United States. Kiera takes the time to talk about ways to fight back the loneliness in our everyday lives. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: Kiera Dent (00:00.9) Hello, Dental A Team listeners. Th…
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#941: The Path to Multi-Practice Success
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26:10When it comes to owning and operating multiple dental practices, not everything runs the same. That’s a common surprise for those overseeing multiple practices. In this episode, Tiff and Britt discuss where practices often fall short in keeping things running smoothly across all offices, and how to set yourself up for success. Episode resources: Su…
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#940: What Leaders Should Not Do
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22:56Kiera is joined by DAT Consultant Dana Morsell to talk about common leadership pitfalls, and how you can overcome them. They discuss such points as: Thinking you have to make all the decisions Navigating a lack of creativity or problem-solving Being too focused on goals, and not enough on happiness And more Episode resources: Subscribe to The Denta…
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#939: Strategic Tips for 2025
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23:54
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23:54Figuring out how to drink from the firehouse of the new year can be overwhelming. Tiff and Britt give suggestions on where to start your journey to improving your practice’s growth, or perfecting your scheduling, or addressing high cancellations — or whatever your goal is in 2025. Episode resources: Subscribe to The Dental A-Team podcast Join Denta…
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#938: Fitness Amid Everyday Business
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37:51
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37:51“Humans want to move, and life gets in the way.” Those are the words of Laura, Kiera’s personal trainer, who’s the guest for this episode. Together, Kiera and Laura discuss overcoming the often quite sedentary life of dentistry professionals by bringing on a source of accountability. Episode resources: Subscribe to The Dental A-Team podcast Join De…
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#937: The Full Picture of Practice Success
24:43
24:43
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24:43Tiff and Dana start their first episode of the 2025 focused on getting the entire practice team on board with goals. This doesn’t mean just the numbers or just the patient experience, but all the pieces of the puzzle. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: The Dental A T…
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#936: 2025: The Year to Thrive
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16:52
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16:52Happy New Year! Instead of setting resolutions to start off 2025, Kiera tries a different route: identity changes. What fights can you stop starting in your personal or professional life in order to become the best person, the best dental hygienist, the best doctor, the best _______ you can be in the new year? Episode resources: Subscribe to The De…
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#935: Prompts to Reflect on 2024
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17:49
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17:49On this final day of 2024, Kiera gives listeners a series prompts to reflect on the past year — personal, professional, and many stops in between. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: Kiera Dent (00:00.964) Hello, Dental A Team listeners. This is Kiera and happy New Ye…
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#934: It’s Time to Reevaluate Your Handbook
22:34
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22:34Did team members in your practice have to have any hard conversations this year? Maybe about dress code or drug testing? Did that new PTO policy work? Were there uncomfortable topics with patients? Tiff and Dana give advice on how to go about updating your handbook as 2024 comes to an end, so you can be more ready than ever when 2025 begins. Episod…
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#933: Merry Christmas, Dental A-Team Family!
14:04
14:04
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14:04Kiera invites listeners to consider what gift(s) they provide others — whether it’s patients or team members, or in a more personal capacity. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: Kiera Dent (00:01.422) Hello, Dental A Team listeners. This is Kiera and Merry Christmas. …
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#932: The Magic of Excitement
10:57
10:57
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10:57Merry Christmas Eve! Kiera talks about how dental teams can apply the excitement and anticipation associated with holidays to their practices and work spaces. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: Kiera Dent (00:00.856) Hello, Dental A Team listeners. This is Kiera and …
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#931: Book Club: Focusing With Deep Intent
17:07
17:07
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17:07It’s Dental A-Team’s last book club episode of 2024! December’s book is Deep Work: Rules for Focused Success in a Distracted World by Cal Newport. Kiera dives deep (heh) into what it means to work with such intensity in a world overrun with distractions, including layers of cognitive focus, an increase in the ability to master topics, the power of …
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#930: Getting To That 10% More
23:22
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23:22Tiff and Dana are here to gameplan your goals for 2025 by starting big and breaking it into smaller and more attainable pieces. They discuss aspects to consider, such as profitability, time management, tracking systems, and more. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: Th…
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#929: 3 Unexpected Attributes For a Winning Dental Team
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15:55To inspire the most effective team for your practice, Kiera shares three key attributes that need to exist among staff members: Trust and vulnerability Healthy debate Peer-to-peer accountability Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: Kiera Dent (00:01.05) Hello, Dental A…
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#928: Maintaining Patient Trust After A Senior Partner Leaves
17:51
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17:51Dr. Brian Harris is back once more, this time talking about how he continued the practice after his father left. He touches on financial considerations (like selling to a DSO), growing pains being part of a first-of-its-kind DSO, and more. Episode resources: Learn about Smile Virtual Listen to episode 840: Easy Way to Get More Patients Subscribe to…
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#927: Navigating Burnout: “It’s Not A Dead End, It’s A Cul-de-sac”
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43:08Dr. Brian Harris of Smile Virtual gets real and raw with Kiera. The topic: burnout, and how Dr. Harris navigated it to boost himself toward success. He talks about what that meant personally, professionally, as well as tackling the reality of finances and production with a practice partner, and more. Episode resources: Learn about Smile Virtual Lis…
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#926: Update Your Ops Manual Without Breaking a Sweat
21:07
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21:07Tiff and Dana discuss updating your operations manual in a way that doesn’t completely stress you out. They dive into details about each of the following steps: Establish an ops manual point person Schedule regular updates Delegate sections Set due dates Just because it’s a big deal doesn’t mean the process can’t be fun and effective. Episode resou…
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#925: Rising From Rock Bottom
1:01:15
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1:01:15In this powerful episode, Kiera is joined by John Jackson, executive director of Defy Ventures, Utah. John shares his history as a criminal, the time he spent incarcerated for his crimes, and how he found the power to change. Kiera and John met through a Tony Robbins’ Business Mastery earlier this year, and Defy Ventures is one of the nonprofits th…
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#924: 2025: Getting Creative For Your Practice
14:49
14:49
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14:49Kiera lays out a ton of ideas on how practices should be looking ahead to 2025, including the right percentage growth to aim for, why you actually can take time off for vacation, and more. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-T…
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#923: End of Year Crunch? No Need to Panic!
22:48
22:48
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22:48Tiff and Dana spell out how to avoid the crunch-time that always seems to crop up each December. They give advice on how to find the just-right daily metric for your practice, the power of adding procedure codes, how to get the whole team rallied for the cause, and more. Episode resources: Reach out to Tiff and Dana Tune Into DAT’s Monthly Webinar …
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#922: Thanks For Being Part of a Dream Come True!
17:26
17:26
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17:26Here’s to the people who make your life incredible. Happy Thanksgiving! Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: Kiera Dent (00:00.856) Hello, Dental A Team listeners. This is Kiera and…
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#921: Why Perio Calibration Matters (Even When You Think It Doesn’t)
25:37
25:37
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25:37This one's for the doctors and hygienists. Tiff and Britt discuss why perio calibration matters, how accountability on top of that improves practice-wide success, the right percentages your hygiene department should be reaching, and more. Episode resources: Reach out to Tiff and Britt Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulti…
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#920: Book Club: Right Person, Right Place, Cheaper Cost
29:36
29:36
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29:36Kiera and Britt review Who Not How: The Formula to Achieve Bigger Goals Through Accelerating Teamwork by Dan Sullivan. The theory is to consider how much time you’re spending on tasks that would be done better and cheaper, and give you more time for other tasks that only you can do. Kiera and Britt give examples of how this can work in a dental pra…
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Kiera and Britt outline how to go about assessing 2024 for your practice. They give three metric areas and discuss questions for evaluating each: Profitability and business Clinician and dentistry skill Personal and team fulfillment Included in all that is the recognition of accomplishments. Don’t forget to celebrate! Episode resources: Reach out t…
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#918: 3 Steps For an Effective Leadership Meeting
18:07
18:07
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18:07Kiera breaks down need-to-know pieces of leadership meetings—ones that are regularly scheduled, have focused agendas, and require personal ownership from each person present. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! …
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#917: The Art of Maximizing the EFDA
24:15
24:15
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24:15Tiff and Dana discuss the ideal ways to utilize expanded functions dental assistants (EFDAs). They provide different ideas of how an EFDA can effectively fill in gaps, address scheduling SNAFUs, why state regulations need to be taken into consideration, and more. Episode resources: Reach out to Tiff and Dana Tune Into DAT’s Monthly Webinar Practice…
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#916: How to Boost Employee Engagement
13:27
13:27
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13:27The more engaged your team members are with your practice, the happier everyone (patients included) is. Kiera shares four questions to ask employees in connection to their engagement, then breaks down how to interpret the responses and what to put into place for improvement. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Prac…
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#915: Tips + Tricks to Make Coding Exciting (and Accurate)
25:23
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25:23Tiff and Dana discuss the importance of coding accuracy in dental practices. That includes universal codes everyone can understand, how to stay up-to-date on resources, the best way to know team members are getting paid for all their work, different codes across specialties, and more. Episode resources: Reach out to Tiff and Dana Tune Into DAT’s Mo…
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#914: This Is Your Ideal Marketing Growth Strategy
36:37
36:37
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36:37Josh Scott of Studio EightyEight is back for more! He joins Kiera to talk about the marriage of creativity with performance marketing for dental practices, how to pull meaning from conversations when talking about dentistry, why putting yourself out there actually helps your patients, and more. Episode resources: Learn more about Studio EightyEight…
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#913: How To Win Your Patients Over
58:44
58:44
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58:44Kiera is a guest on Dr. Gallagher’s Podcast in this crossover episode! There is a lot of important ground covered here, including how to establish the ideal practice flow, the differences in consulting between speciality and general practices, why being a human being feels like a lost art, how to hire the best people, and more. Episode resources: L…
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#912: Are You On Track For 2024 To End?
16:02
16:02
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16:02Kiera gives listeners advice on what they should be checking in on with their practices as 2024 begins to wind down. This could be finances, operations, staffing, or personal health. She also encourages setting strategic goals as you begin to forecast 2025. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Grou…
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#911: Building Your Perfect Day Is as Easy as This
30:42
30:42
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30:42Often when scheduling appointments, it’s all about the patient. But what about the doctor or team members? Britt and Tiff give tips for scheduling while keeping efficiency and quality in mind (for both parties). Episode resources: Reach out to Tiff and Britt Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental …
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#910: How To Turn 4 Dental Practice Tricks Into Treats!
15:10
15:10
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15:10Happy Halloween! In this episode, Kiera lists four “tricks” in dental practices that might scare a practice owner off, and gives advice on how to turn them into treats. Leaking revenue A team that doesn’t care about company goals Untapped potential holding you back Low case acceptance and high overhead Episode resources: Reach out to Kiera Tune Int…
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