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The Communication Coach

The Communication Coach

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For over a decade Nicky has been a Hostage & Crisis Negotiator dealing with people/families in crisis. She has also had the privilege of being the Course Director for the National Negotiation Course in the UK & travelled round the world teaching communication & negotiation. She has studied psychology, relationships, human behaviour, personal development coaching & communication & in these podcasts she shares with you how the power of Hostage & Crisis Negotiation can be used in every day comm ...
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The Influential Introvert: A podcast for professionals with performance anxiety. If you’re a business owner or leader who wants to speak confidently in front of a room, online, and in social situations without becoming a sweaty, stressed out mess, follow this show. Learn the essential verbal and non-verbal skills necessary to elevate your presence and charisma and capture people’s attention. Equally important, you’ll learn to manage your mind and body so you feel less anxious and more confid ...
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Why do we get angry? How can we challenge our immediate reactions? And what's the best way to articulate our feelings without passive aggression or a blow-up? In this episode, you'll learn four Stoic tips to turn potential conflicts into opportunities for personal growth and stronger relationships. Become a member of the Live Without Borders Commun…
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Our intentions don’t always line up with our outcomes, and misunderstandings lead to anger, sadness, frustration, and conflict. In this episode, I’ll talk about intent vs impact, which is more important, and how to effectively and ethically communicate your intentions. Of course, I’ll be weaving in the timeless wisdom of the Stoics. Hi, I’m Sarah M…
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Introvert Emergency Kit Click here if you're ready to become a less anxious, more charismatic public speaker. When it comes to public speaking, what exactly are you afraid of? Most people I talk to don’t explore their fears at all – and this makes them worse. The thought of public speaking brings up such uncomfortable feelings that they try to igno…
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We often hear how negative self-comparisons can be, especially when it comes to social media. But what if we could use comparison as a force for good? A tool to help us grow and flourish at work and in our personal lives? Great news, we can! Today you’ll learn how to stop negatively comparing yourself to others and start measuring your progress in …
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To be an effective communicator, you need to learn how other people think and what motivates them. In this episode, you'll learn how to use the Enneagram typology to do just that. Discover the nine core personality types and uncover the layers of motivations and desires that drive our actions and reactions. You'll walk away with a better understand…
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Do you fly into a fit of rage when people interrupt you? Maybe not externally, but quietly in your head? This episode is for you, my fellow introvert. Learn why people interrupt and how to respond to interruptions from a place of confidence and strength. Book a consult to discuss your communication and confidence goals. sarahmikutel.com Become a me…
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Most of our suffering comes from thoughts that we let run wild in our brains. We spend a lot of time each day rehashing different conversations and situations in our mind, and we think that we’re just reviewing facts. But we’re not. We’re reflecting on our own points of view, assuming what others think, worrying about the future, and ruminating abo…
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When you feel like you're being taken advantage of, do you speak up, or stay quiet and grumble to yourself later? In this episode, I share a personal story about when someone tried taking me to the cleaners -- you'll get the pun after listening -- and how I successfully navigated the situation. Get ready to explore why we feel awkward standing up f…
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It's nearly the anniversary of D-Day, the largest air, sea, and land operation in the history of war. On D-Day alone, Nazis killed nearly 4,500 Allied troops and injured many more. In one day. And I keep asking myself: Are we living lives that honor that sacrifice? We can do better. On this episode of the podcast, I share some thoughts on how we ca…
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Where do emotions come from? What are emotions? Most of us don’t give this much thought. We live as if we’re at the mercy of our emotions. We live in fear of them. Anxiety and anger and stress. We try to deny them or indulge in them in unhelpful ways. And this often means staying quiet. We’re not willing to be with an emotion long enough to feel it…
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Why does public speaking scare introverts so much? In this episode, you’ll learn: the science behind why public speaking feels so terrifying for introverts what introversion is whether we’re born with our personalities the key differences between introverts and extroverts where the word ‘cool’ came from And more! If confidence is a trait you’d like…
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Welcome to the Influential Introvert, which will be replacing Podcasting Step by Step in this feed. The Influential Introvert is for business owners and leaders who want to speak confidently in front of a room, online, and in social situations without becoming a sweaty, blushing mess with a stress headache. Hi, I’m your host Sarah Mikutel, and you …
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In this episode Nicky explains how human emotions play a large part in how people respond to change.She goes through the Kubler Ross grief cycle and how this helps explain why we experience the emotions we do and how you can manage them.โดย The Communication Coach
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This is the first episode in the series of communication change.Nicky is focussing on this after many requests to talk about how to lead people through change and also what it's like to go through change and how this affects the way we behave and communicate.โดย The Communication Coach
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For many of us Christmas is a time to relax and have fun but for some of us it's a time we spend with people we don't really know or necessarily even get on with.It's also often a period filled with difficult conversations, emotion and breakup of many relationships.In this episode Nicky speaks to Janthea Brigden. Janthea owns a company called Nippe…
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In this episode Nicky looks at four areas to help you have those conversations you have been putting off.Emotions - why conversations with our families can often be driven by emotions and the impact of this.Consequences - what they are and why you should think about them before you have the conversation.Beliefs - both yours and the person who you a…
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In this track Nicky looks at two common questions she is asked. She shares the 4 P's;Purpose - what outcome do you want from this conversation and why is it so important to you.Practice - what you are going to say and how you are going today it.Permission - give yourself permission to ask.Perspective - look at the world from the other person's poin…
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Looking to spice up your podcast format? Try adding audio clips from your listeners. It's a fun way to engage your audience and it's not as complicated as you might think. Speakpipe is a popular tool you can use but I talk about a free way to capture listener feedback in this episode. *** Hiya, I'm your host Sarah Mikutel, podcast launch consultant…
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In case you haven’t heard, both Apple and Spotify have rolled out podcast subscription programs, which would allow individual creators to get paid for their work. In a previous episode on how to make money with your podcast, I mentioned the listener-support model. This is when you invite your listeners to financially donate to your show. Up until n…
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How do I grow my podcast? How do I make money with my podcast? Those are the most popular subjects when it comes to podcasting about podcasting. You’ve heard me say many times that creating a product or service of your own is the best way to monetize. And on a recent episode you heard my guest Jeremy Enns and I talking about nurturing your audience…
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In this episode Nicky chats to Jo Berry. Jo's father, Sir Anthony Berry, was killed by an IRA bomb in 1984.In 2000 Jo met the man who had planted the bomb, Patrick Magee. This is her amazing story which touches on so many aspects of communication and being human. It's hard to describe this story so the best thing to do is listen as Jo tells it in h…
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Why do some podcasts grow while others do not? My guest today, Jeremy Enns, asked himself that question and is in a unique position to get an answer. He’s CEO & Storyteller In Chief of Counterweight Creative, a podcast strategy and marketing agency. Jeremy looked into the data of what was and wasn’t working for his clients. Today, he's sharing what…
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In this track Nicky explains why she believes communication is such an important skill and yet one of the core functions of every day that gets forgotten about. When we speak to each other it's generally from an unconscious place and we don't think about the words we are saying or how we are approaching the conversation. When we become more conscio…
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In this episode Nicky looks at 5 steps you can take when having difficult conversations and help you to be heard.The last year and this most recent lockdown has been a challenge for everyone and sometimes this affects our relationships and our ability to communicate with others.โดย The Communication Coach
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As a podcaster, should you be on Clubhouse, the newish social media app that’s audio only? If so, how can you use Clubhouse to deepen your connection with your podcast audience, help new listeners discover you, and find great people to interview? I will dive into that in this episode. Plus share some surprising things I learned while playing around…
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In this episode Nicky gives you five tips to help you become more confident in your conversations. Perhaps you struggle to be heard in meetings or at home, or do you struggle to get your message across in meetings.Actions for you to take:1. Practice2. Listen to what other people say and then reflect back what you have heard.3. Quietening your inner…
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In this episode Nicky looks at how we can negotiate with our kids especially in during lockdown.She gives 3 tips; remember our conversation comes from our own point of view, being present, listening.She also shares the plane Please Listen by Leo Buscagliaโดย The Communication Coach
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As we enter the second month of this current lockdown, relationships are beginning to breakdown as people struggle with home schooling and working from home. Families have forgotten to make quality and fun time for each other as this way of life becomes the new normal. In this episode Nicky gives us four tips on how to communicate with our families…
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Part 5 of this mini course where Nicky gets you to reflect on how you communicate. Listening is at the heart of building relationships, being fully present with someone with no judgement or trying to problem solve is incredibly powerful when it comes to building relationships and gaining trust. Without trust relationships fail, without listening an…
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Do you record your remote interviews with the camera on or off? On Podcasting Step by Step, I share what I do and why, plus who should keep their camera off and who should have it on (it has nothing to do with looks!) *** Hiya, I'm your host Sarah Mikutel, podcast launch consultant at your service. Are you ready to launch a podcast that builds your…
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In this episode we look at the think, feel, do cognitive behaviour model and how this affects the way we behave and communicate with each other.Nicky shares some of her own stories in how this works for her and how reflection is the key to change.Sometimes we don't know what we don't know, understanding how we work as individuals helps us to be abl…
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As we close out the year, I thought this would be a good time to share with you the current podcast products and services that I’m using and will likely continue to use throughout 2021. In this episode, I talk through what I use to produce an interview episode. Don’t worry about writing anything down, you’ll find links to everything I talk about on…
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** Note the original name of my new pod was Part of Something Greater, but I've since changed it to LIVE Without Borders* Well, hello there, fellow podcaster. I just experienced the joy and nervousness of launching a new podcast: LIVE Without Borders, a show for peacefully ambitious people seeking personal transformation so they can better themselv…
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In this episode Nicky looks at how fear drives us and causes emotional conversations rather than logical ones. She discusses how your inner critic is there to protect you and comes from the part of the primitive brain which causes fight, flight or freeze. Nicky also discusses how being control can have an affect on how we communicate with others an…
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This episode is part 2 from a 5 part mini series about self reflection and how to build relationships through communication.In this episode we loo at our own values and belief and what we believe to be true and how it drives our behaviour. Nicky gives you a challenge at the end of each session to help you become more reflective and consciously awar…
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This mini series is a 5 day course where Nicky helps you to become more self aware about how you behave and why. Today is all about self reflection and the challenge is to make your behaviour and communication more conscious. It is difficult to change if you are unaware of how you behave int he first place.…
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Have you thought about adding video to your podcast? You might know that YouTube is the second-largest search engine after Google -- people can’t get enough of video and consumption is only going up. There’s also a lot more video on social media. So if you’re trying to grow your audience, should your audio podcast also show up as a video show? Toda…
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Welcome to our conversations from the coffee shop where we meet and talk to people about their lives and their stories.In this episode we meet Jess who shares her story of how she lost her partner to heart disease at an incredibly early age, how she dealt with this by in her words "running away" and how she fell into an abusive relationship and eve…
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How often should you release podcast episodes if you want to build a following? Weekly, bi-weekly? Does it matter? In this episode, I break down the key criteria to consider when choosing your podcast frequency. P.S. Podcasting Step by Step is going bi-weekly because I'm developing a new podcast that is very close to my heart. Want a behind-the-sce…
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When you upload a podcast episode, are you filling out the podcast description? If you are not, you are driving listeners away. They don't want to guess what you're about -- there are many other podcasts they can choose. Need more motivation? Last year, ABC Audio Studios in Australia, came out with a study that said 71% of people are motivated to t…
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Wondering if now is a good time to start a podcast? NPR and Edison Research have just put out The Spoken Word Audio Report, which includes stats and stories you’ll definitely be interested in. Let's dive into some juicy podcast 2020 statistics. Show notes at sarahmikutel.com *** Hello. I’m Sarah, your host and founder of Podcast Launch Academy. Are…
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In this episode we look at one of the ways we listen to other people, the "problem solving" way. This means we focus on how we can solve the other persons problem rather than how they might be feeling, or what might be going on for them. We also discuss the poem Please Listen by Leo Buscaglia. Leo's poem shows the effect telling someone what to do …
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What do you do if a podcaster copies your content? You file a DMCA Takedown Notice. On this episode of Podcasting Step by Step, I walk you through the steps I took to get plagiarism of my work removed from the infringer's podcast media host. *** Hello. I’m Sarah, your host and founder of Podcast Launch Academy. Are you ready to launch a podcast tha…
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What do you get for the podcaster who has everything? Pod Decks! Travis Brown is a podcast editor, host of the podcast Podcast Therapy, and creator of Pod Decks, which are decks of cards with interesting questions to use during your podcast interviews. These questions can also be found in a new app that includes podcast mini courses, royalty-free m…
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In this track Nicky speaks to Susie. Susie is 16 and has struggled with her mental health. Susie tried to take her own life and was sectioned under the mental health act when she was 13 years old. Here she tells her story of her experience and how she is now paying it forward working with mental health organisations to help other people who might f…
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With more than 1 million shows in Apple Podcasts, how can you make sure your show stands out? On Podcasting Step by Step, I talk you through my 5S framework for creating the kind of irresistible podcast that builds your brand, increases your influence, and connects you to your community on the deepest level. Use my 5S test to audit your existing po…
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In this episode Nicky explains how validating how someone is feeling helps to build relationships and creates trust. This can be in a new relationship or with a family member. Sometimes we are quick to give advice or solve the problem for the other person rather than listening to what they are saying and how are they are feeling. Recognising how a …
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Hello, it’s the end of summer in my part of the world, and I’m in the States visiting my parents. So Podcasting Step by Step will be taking a little vacation. I’m also taking this time to do a little refresh of the podcast. New intro and outro. New music. New bonuses for you. And I’d encourage you to take some time in the next week or two to evalua…
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