Is a weekly podcast hosted by Shannon Miller of Klean Freaks University and Kimberly Gonzales of PUR Evergreen natural Cleaning Products and sustainable products. Cleaning Business Life helps Cleaning Business Owners (Entrepreneurs) from Start up to 7 figures. Learn what products to use on what, and learn from the best! Join us for Interviews, Q & A Sessions and the latest trends in our industry.
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CBL Episode #56- How to prevent Cleaning Tech's from purging your clients
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Pop the champagne and gather 'round as Cleaning Business Life hits a momentous milestone with our 56th episode—a celebration of one year sharing the nitty-gritty of running a cleaning business. Yet amidst the festivities, we take a hard look at the darker side of our industry: the betrayal of employees poaching clients. I'll open up about the sting…
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CBL Episode #55 Costly Slip-The Importance of Liability Insurance with your Cleaning Business
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Have you ever wondered what happens when a simple cleaning job goes disastrously wrong? Picture this: a beautiful chandelier crashing to the ground, leading to a staggering $45,000 claim. Join me, alongside the insightful Kimberly Gonzalez, as we unravel the world of liability insurance and the often overlooked, yet vital role it plays in safeguard…
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CBL Episode #54-Maximizing Monthly Cleanings: Strategies for a More Profitable Schedule & Setting Boundaries in House Cleaning Biz
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Ever felt like you're spinning your wheels with monthly cleaning gigs that just don't pay off? Join me and my industry comrade, Kimberly Gonzalez, as we peel back the layers on how to transform these appointments into the golden slots of your schedule! We're talking hard-won wisdom on pricing strategies that keep the lights on and the sponges soaki…
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CBL Episode #53: Hilarious Cleaning Mix-Ups, What happens when your cleaning tech cleans the wrong home???
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Ever waltzed into the wrong party and realized you're not the only one dancing off-beat? Join Kimberly Gonzalez and I (Shannon Miller) , as we share some side-splitting stories about cleaning crews with all the right moves but the wrong houses! From sparkling clean surprises for unsuspecting homeowners to the bewildering quandaries facing our dilig…
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CBL Episode-#52-Navigating Financial Waters in the Cleaning Biz: Bookkeeping Insights & Finding Your Money Pro
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Have you ever confused bookkeeping with the complexities of a CPA's duties? We've all been there, and this episode is your lifesaver, especially if you're navigating the financial tides of the cleaning industry. With tax season lurking just around the corner, I recount the breath of relief I drew upon when I hired a bookkeeper, and we're joined by …
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CBL Episode #51 What kind of Cleaning Team do I need?
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Price increases are a necessary part of running a business, but they can be intimidating. However, if done correctly, they can help you grow your business and improve your bottom line. The first step in implementing a price increase is to evaluate your current pricing structure. Are you pricing your services competitively? Are you covering all of y…
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CBL Episode #50 Price Increase for your Cleaning Business
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Price increases are a necessary part of running a business, but they can be intimidating. However, if done correctly, they can help you grow your business and improve your bottom line. The first step in implementing a price increase is to evaluate your current pricing structure. Are you pricing your services competitively? Are you covering all of y…
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CBL Episode #49 Juggling your personal and work life with your Cleaning Business
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For me, as a solopreneur, and/or a very small team. Everything runs on a schedule. And in blocks of time. Most days, my blocks of time run on mommy hours. That’s 8:15-3:15 monday-friday. So my first priority is to make sure that I am there to drop off and pick up 5 days a week. After I get that all situated. I know that certain tasks have to happen…
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CBL EPISODE #48 Dealing with Difficult Clients
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We have all had at least one! The “I always get a discount from everyone or I get something for FREE Client!” They are super nice over the phone, agree to all your terms but really have no intention of paying for services rendered. And if they do pay you, it’s always at a discount. (they never say…Hey by the way I have not called back the last 5 cl…
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CBL Episode #47 Pricing your Cleaning Business Services
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When you are undercharging for your cleaning services, this is a recipe for eventual financial distress, akin to inadvertently shooting yourself in the foot – a scenario best avoided! In Monopoly it's called Bankruptcy!! Besides, we want to see all of you succeed! Consider the lasting value of clients who may remain for over a decade, generating su…
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CBL Episode #46 Gross 100k in your first year of your house cleaning business by charging FLAT RATE!!
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🌟 Unlock the Secrets to Maximizing Your House Cleaning Business Profits! 🌟 Did you know that the national averages for House Cleaning Services in the United States are currently hovering around $50.00-$55.00 in middle America? 💸 It's time to make sure you're not leaving money on the table and are charging enough to thrive in your cleaning business!…
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CBL Episode #45 The Legend that is Angela Brown and why we love her...
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So much is packed into this interview! To take any of Angela's Courses click this link: https://savvycleaner.com/ To get any of Kimberly's Product: https://purevergreen.com/ To take any of Klean Freaks University Courses: https://kleanfreaksuniversity.com/ Here is my link to Microfiberwholesale: https://microfiberwholesale.com/?rfsn=7030898.758f8b …
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CBL Episode #44 Happy 2024 Goals, Goals, Goals...
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🌟 Elevate Your Cleaning Business: Setting Firm Goals, Mastering Sales, and Embracing Efficiency! 🌟 🚀 **Episode Spotlight: The Power of Firm Goals and Efficient Systems:** Join us in this episode as we delve into the essential elements that propel your cleaning business towards success. Discover the significance of having firm goals and understandin…
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CBL Episode 43-Bonus!! Day #9- Use the 70% Clutter Rule when you clean!
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https://purevergreen.com/ https://kleanfreaksuniversity.com/courses/ https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg PÜREvergreen.com Kimberly Gonzales e/info@purevergreen.com KleanFreaksUnversity.com Shannon Miller e/cleaningbusinesslife@gmail.com Join my FB Group: https://www.facebook.com/groups/1583362158497744 YouTube: https://www.yout…
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Episode #42-8 Days of Christmas-Day#8 What are Add On Services and Up Charges?
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https://kleanfreaksuniversity.com/courses/ PÜREvergreen.com Kimberly Gonzales e/info@purevergreen.com KleanFreaksUnversity.com Shannon Miller e/cleaningbusinesslife@gmail.com Join my FB Group: https://www.facebook.com/groups/1583362158497744 YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg…
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CBL-Episode # 41-8 Days of Chirstmas-Day #7 Should you have 1099's vs W-2's
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https://kleanfreaksuniversity.com/courses/ PÜREvergreen.com Kimberly Gonzales e/info@purevergreen.com KleanFreaksUnversity.com Shannon Miller e/cleaningbusinesslife@gmail.com Join my FB Group: https://www.facebook.com/groups/1583362158497744 YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg…
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CBL-Episode #40-8 Days of Christmas-Day #6 Do you have a service area??
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https://kleanfreaksuniversity.com/ Learn why you need to cluster all your clients who live inside your designated service area. PÜREvergreen.com Kimberly Gonzales e/info@purevergreen.com KleanFreaksUnversity.com Shannon Miller e/cleaningbusinesslife@gmail.com Join my FB Group: https://www.facebook.com/groups/1583362158497744 YouTube: https://www.yo…
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CBL-Episode 39-Cleaning Business Life-8 Days of Chirstmas-Day #5 -Are you using the Dirt Code?
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https://kleanfreaksuniversity.com/ Questions please reach out @cleaningbusinesslife@gmail.com PÜREvergreen.com Kimberly Gonzales e/info@purevergreen.com KleanFreaksUnversity.com Shannon Miller e/cleaningbusinesslife@gmail.com Join my FB Group: https://www.facebook.com/groups/1583362158497744 YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNV…
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CBL-EPISODE#38-8 Days of Christmas- Day #3-10 things to consider when starting your Cleaning Business!!
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1. Decide on a Trade name and Register said Trade name 2. Tax ID Number 3. Business Entity Sole Proprietor LLC. S-Corp 4. SEED money 5. Thrift Stores & Dollar Tree 6. Natural Products VS Regular Chemicals 7. Beware of your Chemical Load 8. Don't walk down the chemical or candle isle if you are sensitive 9. Ventilation 10. Logo/Branding are importan…
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Episode #37 8 Days of Chirstmas! Day #2 TRUTH!! What to do with...imposter syndrome!
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Everyone and I mean Everyone has this at some point in their life!! (imposter syndrome) https://kleanfreaksuniversity.com Have you ever had imposter syndrome? Email me: cleaningbusinesslife@gmail.com PÜREvergreen.com Kimberly Gonzales e/info@purevergreen.com KleanFreaksUnversity.com Shannon Miller e/cleaningbusinesslife@gmail.com Join my FB Group: …
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Episode #36-8 Days of Christmas-DAY 1-Pricing your House Cleaning Services and so much more!!
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The House cleaning industry is diverse, encompassing various sectors such as post-construction cleaning, Regular Maintenance Cleanings, Top To Bottom Deluxe Cleanings. Determining the right pricing strategy can be challenging, considering factors such as flat rates versus hourly charges, the scope of the project, and specific client needs. 1. Singl…
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CBL #35 Hustle More Money over Chirstmas Time
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Cleaning Business Book Club. https://klean-freaks-university.newzenler.com/courses/cleaning-business-book-club-grow-your-cleaning-business-with-the-right-reading-resources #shannonmiller #kleanfreaksuniversity #cleaningbusinesscoach #kimberlygonzales #purevergreencleaningproducts PÜREvergreen.com Kimberly Gonzales e/info@purevergreen.com KleanFreak…
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CBL Episode #34- Should you ever give a refund or a discount with your cleaning business?
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I-can-not-emphasize-this-enough! Most people are not interested in human and human contact and don’t want to deal with anyone unless its text message over their phone. If you provide any form of Customer Service, it will give you an edge of the rest of your competition! Remember It takes 40 good 5 star reviews to negate 1 bad 1 star review! Each 5 …
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CBL Episode #33 Christmas Tipping and Client Gifts for your Cleaning Business
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TIP-To ensure promptness. Teach your clients how to TIP, most clients do not know that they can tip if they choose to TIP. The tipping policy is listed on all my paperwork, this is mentioned inside the Cleaning Business Contract Bundle. Here is the link: https://klean-freaks-university.newzenler.com/courses/basic-contract-bundle Client Gifts, Cards…
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CBL Episode #32-Sell Gift Cards this holiday season and make a ton of money 4th quarter!
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Black Friday Bonanza https://klean-freaks-university.newzenler.com/courses/black-friday-bonanza Forgive me as my DOGS are literally fighting over a TOY! Always have terms and conditions Always have black out dates. Check if your Gift Cards expire in the state you reside in. You can create gift certificates inside of CANVA Bat mom.....You can save t…
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CBL EPISODE #31 How to handle a bad review for your Cleaning Business!
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Welcome Back!! We love you!! Take some time before you're respond to a negative review. Do not take it personally when someone takes the time to bring up a deficiency to heart. BE Professional at all times Offering a solution Refund Reclean 24 hour Guarantee Listening to them Apologize Own it. Take Notes if needed. ALWAYS RESPOND TO ALL REVIEWS GOO…
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CBL#29 Ari EL on House Blessings!! With link to Blessing Kit!!
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https://www.facebook.com/groups/321210924740771/user/100076717416587/ El's Rubbish Removal, LLC. Blessing Kit off Amazon! https://amzn.to/45tkUfP Actual House Blessing, incase you need it, Please just copy and paste! House Blessing for ___ May the path that leads to this front door always be blessed with peace and abundance. May each and every room…
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CBL #30 Kimberly's Birthday
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purevergreen.com https://purevergreen.com/ Dryer Balls on Sale https://purevergreen.com/collections/natural-laundry-items/products/new-zealand-wool-hand-crafted-dryer-ball-set Laundry Sheets https://purevergreen.com/collections/natural-laundry-items/products/unscented-plant-based-laundry-detergent-sheets PÜREvergreen.com Kimberly Gonzales e/info@pu…
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Episode #28 Haunted Ghost Stores by Laurie Riley
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Join us as Laurie Riley describes her experience inside a new building that she used to clean. Laurie Riley operates her business in the state of Alabama ( KC Cleaning Services) https://www.facebook.com/LaurieCrossley21 PÜREvergreen.com Kimberly Gonzales e/info@purevergreen.com KleanFreaksUnversity.com Shannon Miller e/cleaningbusinesslife@gmail.co…
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Episode #27 Haunted Ghost Stories With Stacey Williams
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Join us as Stacey Williams tells of two home owners and the ghost stories to go along with it! Stacey operates her cleaning business out of St. Louis, MO. If you have a ghost story to tell, we would love to hear from you. Please email us at cleaningbusinesslife@gmail.com We are also looking for Sponsors for the Show, if you think you are a good fit…
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Cleaning Business Life Episode #26 From Bristles to Brilliance: Mastering the Art of Cleaning Business Success
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Foundations of a Successful Cleaning Business Karate Kid Movie Link https://amzn.to/3ZKZl9a Commercial Trash Dust Bathroom Floors Single Dwelling Post Construction Cleaning Class https://klean-freaks-university.newzenler.com/courses/single-dwelling-post-construction-cleaning-master-class Get on the wait list for Cozy Bliss https://purevergreen.com/…
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Episode #25 Haunted Ghost Stories by Tiffany Bowels
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Join us as Tiffany tells us about a log cabin that is in the middle of no where.... Tiffany operates her Cleaning Business in Tennessee https://www.facebook.com/profile.php?id=100076329395706 If you have a cleaning Ghost Story or a Haunted Cleaning Story please reach out we would love to hear from you. cleaningbusinesslife@gmail.com PÜREvergreen.co…
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Episode #24-The Low-Tech METHOD of getting a Deposit without CRM (Customer Relationship Management Softwear)
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It really is more common place now than it has ever been to get a deposit on day of booking with your clients, especially for 1x cleanings. Customer Relationship Management Softwear Always get a 50% on DAY of Scheduling secures your spot on the Schedule. 400.00 plus appliances 95.00 and 95.00= 590.00 divided by 2 is 295.00 deposit. Email plus add t…
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Episode #23 The 70% Clutter Rule
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Often Times "WE" as cleaning service providers and/or cleaning tech's see a lot of things that even house guest's don't see. The Pink House The Purple House The Blue House The Orange House... Please send all your chicken collectibles directly to Kimberly Gonzales!! (LOL) I-AM-JUST-KIDDING!! Profit First Link: https://amzn.to/3RBHAXF Story Brand Lin…
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Cleaning Business Life Episode #22 Should I clean STR's or Post Construction Cleanings?
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Join us as I recollect my very first STR contract with 18 STR's all owned by the same person. The Industry as a whole has changed. Now it's utter craziness and people who are constantly looking for something for free. At one point I had 67 STR along with the 50 homes a day that we cleaned normally. As I got larger, I didn't have the time in my sche…
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CBL #21 What Should I CLEAN? RESIDENTIAL, COMMERICAL OR BIO HAZZARD
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Commerical Cleaning Questions to ASK! **1. Scope of the job:** - What exactly is going to be cleaned? - Does it need a deep cleaning? **2. Cleaning Frequency:** - How often does the property or area get cleaned? **3. Janitor's Closet:** - Is there a locked janitor's closet? **4. Security:** - Is there an alarm in the property that the cleaning crew…
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EPISODE #20 Bonus-4th Quarter Round Table Q & A Session 09.09.23!
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Join us as we discuss current topics in our industry. These round table Q & A sessions happen quarterly and are FREE, just need to be a member of my FB group! Here is the link: https://www.facebook.com/groups/1583362158497744 Any questions please reach out! cleaningbusinesslife@gmail.com PÜREvergreen.com Kimberly Gonzales e/info@purevergreen.com Kl…
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Episode #19 Discounts, should you give them?????
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Cleaning Business Life Podcast ( We are Now looking for sponsorships) Email us @ cleaningbusinesslife@gmail.com In my opinion The Cleaning Industry is a luxury service not a discounted one. Many of us have tried to make it on Groupon. In my experience, they are difficult to deal with, ALL_OF_THE_TIME. They have really high expectations and want to …
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Episode #18 Back to School Marketing Ideas
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Cleaning Business Life Podcast ( We are Now looking for sponsorships) Email us @ cleaningbusinesslife@gmail.com For some of us, school has already started. But for the rest of you School starts right after Labor Day, the holiday that celebrates our workers here in the United States. So Kimberly and myself wanted to come up with some easy opportunit…
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Episode #17 Newbies in the HOUSE!! Things to consider when you are a brand new Cleaning Business Owner!!
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Cleaning Business Life Podcast ( We are Now looking for sponsorships) Email us @ cleaningbusinesslife@gmail.com Hi Everyone! If you are just joining us for the first time, welcome! If you are just dipping your toes in the cleaning industry and just started or need refresher tips you are in the right place! Grab a chair, workout or grab PÜR Evergree…
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Episode #16 Meet Cleaning Content Creator Amber Elise!
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Meet Amber Elise "Cleaning Content Creator." She is an Entrepreneur, Cleaning Business Owner, Mom, Wife…the list goes on! We absolutely LOVED her and were so thrilled to have her on our podcast! Not only was she super nice answering all our questions but really down to earth too! Amber got her start in the Cleaning Industry through her Grandmother …
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Episode #15 Save yourself 1000's by having a Service Area for your Cleaning Business!
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Service Area’s Why you need one? Save yourself the headache, and learn from us! When you AUDIT your service area and what the distances are “ In between” your homes that you are servicing. It will save your business thousands!! As your crew grows so does your expenses. With increased expenses, comes more taxes and larger payroll etc.. Keep your bot…
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Episode #14 Klean Freaks University, Cleaning Business Coach, Shannon Miller
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Click here for a free 15 minute Consult. https://tidycal.com/shannonleeannmiller/free-15-minute-consult-for-general-questions-regarding-your-cleaning-business Sign up for my email list here: https://kleanfreaksuniversity.com/ Email mail me @ kleanfreaksuniversity@gmail.com PÜREvergreen.com Kimberly Gonzales e/info@purevergreen.com KleanFreaksUnvers…
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Episode #13 1099's VS W-2's...Hiring for Success
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Some Don't to remember for 1099's 1. You can’t make them wear a uniform 2. If you have extra work, they don’t have to pick up a shift for you. 3. You can't tell them what chemicals to use 4. Always think about safety first. Bleach is bad! 5. Natural Products VS Regular Cleaning Products 6. This is a biggie- YOU CAN'T MAKE THEM SIGN A NON-COMPETE, i…
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Imposter Syndrome-What to do about it, it affects everyone including Kimberly and myself!
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Join us as we discuss fear, self confidence and Imposter Syndrome. Things can go great with your cleaning business and then all of a sudden, BAM! It hits you right across the face! Suddenly things are not good and you are trying to figure out why you have even been allowed to the party? But the reality is that everyone, I MEAN EVERYONE, experiences…
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FEELING A LITTLE DIRTY??? Follow this Dirt Code to get it right.
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Ever wondered how to get your Cleaning Tech to tell you how dirty a home is when they are there viewing the property for the first time?? OR even when the arrive to the home and the homeowners have not picked up like they were supposed to? 📣🧹 Introducing our latest episode of Cleaning Business Life: "Cracking the Dirt Code"! 🧼🔍 Ever wondered what t…
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In the past if you were ever fired, it was usually because you were a bad hire, you did something wrong and you ended up not being a good fit. Learn why firing yourself from your cleaning business can be a good thing. I have been fired like twice in my whole working career and I have fired myself multiple times in my businesses. ( I currently have …
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Welcome to the new economy. Where having relationships with others will be like having GOLD Bullion in the bank. PÜREvergreen.com Kimberly Gonzales e/info@purevergreen.com KleanFreaksUnversity.com Shannon Miller e/cleaningbusinesslife@gmail.com Join my FB Group: https://www.facebook.com/groups/1583362158497744 YouTube: https://www.youtube.com/chann…
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Cleaning Business Life- Interview Katie of Clean Queen Maid Service of Westminster, CO
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39:51
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In this episode we interview Colorado Superstar Katie, Owner of Clean Queen Maid Service. We discuss having processes in place so you can grow and scale. Who her favorite mentor's currently are. What was the most awkward cleaning her company has done. What it was like to purchase another Cleaning Business Owners "list." We also discuss what makes a…
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Episode#7 Closing the Sale and Up Charges
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Learning to sell is actually a skill that is learned and takes a lot of practice to make perfect. Just know that rejection is part of this process. Knowing what you are talking about is also part of the sales process. Then there is the Like, Know and Trust factor! Start building relationships today. #shannonmiller #ladyshannonmiller #kleanfreaksuni…
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