พอดคาสท์ Business Process Management ชั้นนำ (2024)

1
Ep. 66 - BPM Adoption Framework: Caspar Jans 1:06:30

11d ago1:06:30

1:06:30

You have chosen to start your BPM journey and are now asking yourself the question "how *DO* I get started?". Well, one way is to look at a BPM Adoption Framework, the other is to ask someone who has done that before. We are lucky to speak with someone who fulfills both criteria - our guest today is Caspar Jans, who also already has been a guest in…

1
Ep. 65 - Data Modeling 1:00:48

25d ago1:00:48

1:00:48

This episode closes out the mini series about data, and this time we talk about data modeling. Data models are some of the things that I have seen the least often in projects over the last two decades. Why is that? Is it because it is too geeky, or not interesting enough compared to, say, a process model in BPMN? But being clear about data is impor…

1
Ep. 64 - Data Projects: Wiebke Apitzsch 58:21

1M ago58:21

58:21

A lot of projects are just looking at processes and applications. One thing that typically does not get the limelight is the data that is needed to empower these two things. But why is that? Is it because data is "invisible" and cannot be touched or felt? Our guest today is Wiebke Apitzsch, who is working in "data" for over 15 years with companies …

1
Ep. 63 - Process Mining Data: Lotte Vugs 57:18

2M ago57:18

57:18

As we all know, the majority of time in a process mining project is in some form or fashion related to data preparation and a significant lower share of time is spent on the actual analysis. There are multiple ways of getting you data into shape (SQL, visual data modeling tools, etc.), but our guest today has developed an approach and a tool to fli…

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Ep. 62 - BPM Implementation - A User Story: Martin Holling 1:04:09

2M ago1:04:09

1:04:09

This episode is a first for the podcast - we are not talking about something from an external perspective, but speak with someone "in the trenches" who is actively implementing BPM in an 160-year old organization. Our guest today is Martin Holling, who is working at Kemna (a road construction company in northern Germany) and who has worked at Sieme…

1
Ep. 61 - BPM and Process Lifecycle 1:04:41

3M ago1:04:41

1:04:41

We had a couple of episodes where we discussed the Solution / Process Lifecycle, but this time we look at it from the perspective of Business Process organizations. What we see is a distinction between the different disciplines that are needed to deliver a full solution and there are organizations that see a "them" and "us" between those. Unfortuna…

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Season 6 Trailer 1:00

3M ago1:00

1:00

Welcome to Season 6 of the What's Your Baseline Podcast! We’ve got another fascinating season coming up, chock full of emerging trends and leading voices from the EA and BPM space. We will be talking about customer success stories, architecture topics like “data”, and also about how to make YOUR program a success. See you there! --- Support this po…

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Ep. 60 - Operational Intelligence: Shoeb Javed 1:04:24

4M ago1:04:24

1:04:24

We are wrapping up Season 5 of this podcast with an episode that I was looking forward to for quite some time now – we are talking about operational intelligence. What is that, you might ask. Well it is the insights into what your complex organization does by using technology and measuring the important things, while making them visible for you as …

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WYB Shorts 12 - Writing a book: Michael Schank 11:40

4M ago11:40

11:40

You might have heard it in the last episode of the podcast (Ep. 59: Process Inventory), that our guest Michael Schank has written a book ;-) That triggered two things with us - first, making a WYB Shorts about the process of writing a book and become a published author, and second, nudging Michael for a giveaway of three books to some randomly draw…

1
Ep. 59 - Process Inventory: Michael Schank 59:23

5M ago59:23

59:23

How do you plan your transformation? By looking out of the window or asking your two best friends? Or would it be better if you had an overview of all the things that your organization does - in the form of a process inventory? Michael is a distinguished thought leader and executive, specializing in addressing Digital Transformation and Operational…

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WYB Shorts 11 - AI and Enablement: Ron Cohen, Peter Dern, Adam Egger 15:50

5M ago15:50

15:50

Last week's episode of the podcast was a very good conversation about learning and enablement with Ron Cohen, Peter Dern, and Adam Egger, and we could have talked for hours about this topic. However, the conversation took quite a turn after I asked how the future of learning will look like. But we also were at the top of the hour and we didn't want…

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Ep. 58 - Learning and Enablement: Ron Cohen, Peter Dern, Adam Egger 1:11:05

5M ago1:11:05

1:11:05

How do you set up learning and enablement for your architecture/process people? What has changed since the days of instructor-led training, and where will the field of enablement go into the future (hint: it might be creepy for some of us). In this episode of the What's Your Baseline? podcast we are looking into the field of learning and enablement…

1
Ep. 57 - Process Mining Analysis 1:18:29

6M ago1:18:29

1:18:29

You bought the tool and now the most critical question for your success comes up: “Now what?”. This leads to these questions: what you can do in the tools, what can you expect, and -maybe most importantly- what do you do after you’ve done a part of the analysis. You also need to have a “meta process” on how to approach a Process Mining project. The…

1
Ep. 56 - Center of Excellence (CoE): Gia Thi Nguyen 1:02:24

6M ago1:02:24

1:02:24

Implementing a tool or standing up a new capability can be a complex task. Standing up a Center of Excellence as part of this implementation can help ease the pain for new users. However, it is not always clear what a CoE shall do and how it is integrated into an organization (or where it is located in the org structure). In this episode we are tal…

1
Ep. 55 - Podcasting and Architecture: Josèphe Blondaut, Jakub Dvořák, Mirko Kloppenburg 1:03:37

6M ago1:03:37

1:03:37

The way how we communicate and learn has changed over the last couple of years. One contributing factor is podcasting (or videocasting - we are no purists over here at What's Your Baseline?). By now there are tons of excellent podcasts about Business Process Management, Process Mining, and Enterprise Architecture out there free of charge for you. W…

1
WYB Shorts 10 - APQC visualized: Moritz Berger 15:41

7M ago15:41

15:41

This is another What's Your Baseline? Shorts episode and we are following up with the guest from our last episode, Moritz Berger. Moritz took the APQC Process Classification Framework and imported it into "The Brain" to visualize the breakdown and connectivity of processes to each other. Since this Shorts consists mostly of a demonstration, you mig…

1
Ep. 54 - APQC: Moritz Berger 1:07:04

7M ago1:07:04

1:07:04

We spoke about frameworks and reference content as accelerators in a previous episode (listen here), but one of those is pretty popular here in North America, so that we have a deeper look into the APQC Process Classification Framework today. We are talking with Moritz Berger about the ins-and-outs of APQC, and will extend this conversation with an…

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Ep. 53 - Subject-Oriented Process Management: Christoph Piller 1:04:48

7M ago1:04:48

1:04:48

Process Management has a bad reputation of downsizing, replacing humans with bots, and all those other things that one relates to "bad capitalism". But there are also other ways to include humans into process management that are outside of these parameters. And, believe it or not, you still need humans to analyze, design, and improve processes. Tod…

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Ep. 52 - Process Modeling: Kevin Tan 1:01:58

8M ago1:01:58

1:01:58

Sometimes you have to mix up things a bit and come down to the level of practicality ... in this case we are looking at process-bility in this week's episode of the podcast. What that is? Oh, it is the approach to process modeling that our guest Kevin Tan has developed. Kevin is an accomplished Business Process Analyst with more than 20 years of gl…

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Ep. 51 - Design-driven Transformation: James Toomey 1:03:07

8M ago1:03:07

1:03:07

We had the topic of today's episode - transformation - a couple of times on this podcast, even though we did not call the episodes like that. But why? Because transformation in today's times is not an exception but the reality for all organizations. It is not just "an update by IT", or something that is a "one and done". We all need to change and t…

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Ep. 50 - Sustainability: Anthony Gilbreath 1:05:22

9M ago1:05:22

1:05:22

Some topics seem to be a "stretch too far" for this podcast, and the topic for today's episode seems to be one of those: Sustainability. But is it? Yes, Sustainability -or the lack of it- is a global problem, that manifests itself in climate change, social restructuring, and many other forms. But it also becomes a topic that organizations have to a…

1
Season 5 Trailer 1:04

9M ago1:04

1:04

Welcome back to the What's Your Baseline? Podcast. We are starting our Season 5 (who would have guessed that?) next Monday, July 31, with our 50th episode about Sustainability. We can't wait to hear back from you :-) --- Support this podcast: https://podcasters.spotify.com/pod/show/whatsyourbaseline/support…

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Ep. 49 - Customer Experience Management 1:14:09

10M ago1:14:09

1:14:09

Welcome to the last episode of our podcast in Season 4 (no worries, we'll be back for a Season 5). Today we are talking about Customer Experience Management, which is complimentary to BPM and EA. The key difference is that Customer Experience Management has an outside-in perspective on things, versus the inside-out perspective of your organization,…

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Ep. 48 - Enterprise Mining: Mark McGregor 1:09:25

10M ago1:09:25

1:09:25

We have spoken about Process Mining and data-driven decision making quite a lot on this podcast. But does it stop with mining processes? I think the next step is growing this field of data analysis to "Enterprise Mining" where the same idea will be applied to apps, data, orgs, risks, etc. And the idea is the same - get a factual basis from system r…

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Ep. 47 - Process Simulation: John Hill 1:01:40

11M ago1:01:40

1:01:40

We are at the next step of moving our organizations to the digital twin which will allow us to monitor "the plane" (our businesses) in real-time and compare it with the predictions of the future. This missing step is Process Simulation, a "thing" that existed for years already and was widely underused. The change though is that the next generation …

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Ep. 46 - Gamification and Performance Management 1:07:31

11M ago1:07:31

1:07:31

Welcome to the next episode of our podcast. Today we are talking about Gamification, a topic that we are a bit critical towards, but which seems to be here to stay (it's a generational thing, I guess...). But the twist in this episode is how it influences the performance of your architecture or business process team. In this episode of the podcast …

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Ep. 45 - Why do CIOs need Enterprise Architecture: Luca de Risi 1:02:20

12M ago1:02:20

1:02:20

Enterprise Architects? Aren’t those the useless people who always say “no”? That is one of the perspectives we have heard about EAs in the past. But what can EAs do and how do the progress from “noisy” to “influential”? In this episode of the What’s Your Baseline? podcast we discuss the role of Enterprise Architects and the changes to the disciplin…

1
Ep. 44 - Process Notations (And Why They Are Not Important): Walter Bril 1:06:50

1y ago1:06:50

1:06:50

When starting with process management one of the first questions is “what process notation shall I use”. In this episode of the What’s Your Baseline? podcast we discuss this question with Walter Bril, who is one of the co-inventors of the Universal Process Notation (UPN) and why it is not *really* important what notation you should use … it is more…

1
Ep. 43 - Process management for small organizations: Adi Klevit 59:15

1y ago59:15

59:15

What are the needs of a small business compared to a larger one? Can they use the same approaches for process improvement and business process management? Shall they use the same tools? Yhis week we are speaking with an expert on this topic (and also a small business owner herself - Adi Klevit. Adi is running her own firm that has specialized on he…

1
Ep. 42 - Structure Your Business Architecture 1:05:13

1y ago1:05:13

1:05:13

I see a lot of separated efforts in organization, and model processes. Aren't these all connected activities that should be coordinated to create a *gulp* architecture that carries the load? But what is a "Business Architecture" and how is it different from just an assembly of processes? Are these terms synonyms or is there more to a Business Archi…

1
Ep. 41 - Organizational Change Management: Jehane Adam 59:35

1y ago59:35

59:35

If you have listened to a couple of podcast episodes you know that we are true believers in that the biggest "problem" in any architecture, BPM, or Process Mining project is not the technology or the processes and other architecture views - it is the people! Getting people along with your change is the hardest thing to do and therefore we are happy…

1
Ep. 40 - Strategy to Execution: Dan Marquez 1:04:08

1y ago1:04:08

1:04:08

Developing a strategy for your organization seems like a mystery for a lot of people (and some organizations make a large coin from keeping that mystery), but in all reality it has a big part of “wild guesses” included. In this episode of the What’s Your Baseline Podcast we have Dan Marquez on the show, who knows a thing or two about this topic fro…

1
Ep. 39 - Lean and Process Mining: Sebastian Kotulla 1:00:00

1y ago1:00:00

1:00:00

A lot of people think that the work is done when they have a process be visualized in their process mining tool and a nice dashboard is built. Nothing could be further from the truth and our guest today, Sebastian Kotulla, talks with us about why that is. To bridge the gap between visualizing data/information to knowledge as the result of the analy…

1
Ep. 38 - Solution Engineering 55:48

1y ago55:48

55:48

Welcome to Season 4 of our podcast. Today we are talking about Solution Engineering, aka Presales, and what you can expect from your vendor's solution engineers (vs. their consultants). In this episode of the podcast we are talking about: What is a Solution Engineer? What is their primary job focus and their scope of work and process? What are Cons…

1
WYB Shorts 9 - A Holiday Special With Jeremy Voltz 18:07

1+ y ago18:07

18:07

Today we have a special What's Your Baseline Shorts episode for you, that has nothing to do with Enterprise Architecture or Business Process Management. However, we think that you will like it: our guest today is Jeremy Voltz, an indie-soul musician from Toronto, Ontario, who is gracefully letting us use his music for all intros, outros, and interm…

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Ep. 37 - (I can't believe it is another) Ten things I've learned 1:04:25

1+ y ago1:04:25

1:04:25

Welcome to another episode of our podcast. In the final episode of the final season for this year, we are talking about another ten things we’ve learned over the years: How to do things Transparency is more important than ever Strategic alignment is key to your success Sometimes you have to say “no” to requirements Make clear from the outset how a …

1
Ep. 36 - Lean and Six Sigma: Ron Baker 1:05:16

1+ y ago1:05:16

1:05:16

There was a lot of buzz around Lean and Six Sigma back in the 80s and 90s, but not today anymore. However, the practice is not dead and it is still relevant and used in many industries today. And there are good reasons to take a step back and have another look at why it was so successful and what of the practice still creates value and should be in…

1
Ep. 35 - Facilitating process discovery and design sessions 1:13:37

1+ y ago1:13:37

1:13:37

Welcome to another episode of our podcast. Today we are talking about what to do before, during, and after process discovery and design sessions. In this episode of the podcast we are talking about: Before the session - Identify what to change/purpose - Identify who to invite - Create strategic alignment - What to prepare During the session - How t…

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Ep. 34 - Process Automation: Bernd Rücker 1:03:27

1+ y ago1:03:27

1:03:27

Being the reasonable adult seems to be the parallel topic of this week's episode - even though the main topic is process automation. We were just so excited in our conversation that we got carried away In this episode of the What's Your Baseline podcast we speak with Bernd Rücker. He is a software developer at heart who has been innovating process …

1
WYB Shorts 8 - More process mining use cases 9:14

1+ y ago9:14

9:14

A few weeks ago (in Episode 30) we spoke about how to select your process mining tool. And the conversation was so good, that we totally overran our planned time of an hour. But instead of leaving our thoughts about use cases for process mining, that are currently not implemented in standard process mining tools, we decided to use them as a What's …

1
Ep. 33 - How to inspire people for process: Mirko Kloppenburg 1:00:36

1+ y ago1:00:36

1:00:36

We talk (a lot) about technology and processes here on the podcast. But what about the human side of Business Process Management? Do we just forget them and aim for the desired outcome no matter what? No, we don't ... In this episode of the What's Your Baseline podcast we speak with Mirko Kloppenburg, who started his own company and project "New Pr…

1
Ep. 32 - Women in Process: Josèphe Blondaut and Gabriela Galic 1:06:21

1+ y ago1:06:21

1:06:21

Even given the fact that we are living in the 21st century, it is interesting to see that the percentage of women who studied technology or worked in the process industry actually decreased over time. Which is a sad state of affairs. So the question now is, how we -as an industry- can add more diversity and pick the brain pool of intelligent female…

1
Ep. 31 - Security Architecture: Rick Smith 1:02:06

1+ y ago1:02:06

1:02:06

Updating the "plumbing" is not sexy. Looking at measures being put in place to avoid the worst case or deal with it when it happens is not fancy. Educating people and reminding them on being alert is exhausting. However, the topic of Security and Security Architecture is one of the most important things to do, now that we outgrow the industrial age…

1
Ep. 30 - How to select a Process Mining tool 1:08:55

1+ y ago1:08:55

1:08:55

Welcome to another episode of our podcast. Today we are talking about how to choose a process mining tool, to close the loop to the "How to select an architecture tool" episode (link in the full show notes on whatsyourbaseline.com/episode30). In this episode of the podcast we are talking about: • What are process mining tools and how they are diffe…

1
Ep. 29 - Open Source: Avi Ghosh 1:04:00

1+ y ago1:04:00

1:04:00

It is interesting to see how a "fringe idea" became mainstream within just a few years and everyone of us is using the outcome of it in our daily lives (mostly without knowing it - or have you thought what runs your car radio or the datacenter of your preferred search engine?). But another aspect that still has to gain traction of the Open Source m…

1
Ep. 28 - Quality Engineering: Wings Liang 1:05:22

1+ y ago1:05:22

1:05:22

A few months ago we had an initial look at how to manage and implement change in our conversation with Caspar Jans (in Episode 16) and we are continuing that series with an excellent conversation with Wings Liang about Quality Excellence and how organizations need to "shift left" and can gain competitive advantage by changing their perspective. Win…

1
Ep. 27 - BPM & EA Maturity 1:03:06

1+ y ago1:03:06

1:03:06

Growing your practice is on every leader's mind. The way to do this is to have an eye on the definition and the development of the maturity of your organization. In this episode of the podcast we are talking about: What is maturity and which three areas you should focus on (content, governance, adoption) Assessment of capabilities (5 big buckets) W…

1
Ep. 26 - Communicating the value of architecture: Laurie Kelly 1:04:31

1+ y ago1:04:31

1:04:31

One of the biggest problems of architecture groups was (is?) that they are doing good work, but that will not be recognized by others. One of the causes for that is that their repository and artifacts have almost no visibility outside of their group. To mitigate this situation, we are speaking with Laurie Kelly about how to communicate the value of…

1
Season 3 Trailer 1:00

2y ago1:00

1:00

We're back! Welcome to Season 3 of the What’s Your Baseline podcast. A big thank you for more than 7500 downloads… so far! That’s awesome, and I am so excited for this new season of incredible content! My name is Roland Woldt. And I am J-M Erlendson. This season we’re continuing our deep dive into three areas relevant to architecture and process ma…

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Ep. 25 - (Another) Ten Things I've Learned 1:08:12

2y ago1:08:12

1:08:12

We made it - 25 long form episodes of the podcast (and 7 "Shorts" as well). By popular demand - and because our statistics shows it - we are having "(Another) Ten Things I've Learned" episode. This time we are talking about three major areas: How to measure your architecture and improvement programs 1. Architecture / BPM is not about the topics at …

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