Auto Service World สาธารณะ
[search 0]
เพิ่มเติม

ดาวน์โหลดแอปเลย!

show episodes
 
Loading …
show series
 
We speak with Michael Thomas, technical information specialist at Pennzoil, to get answers on what technicians need to do to make sure they’re advising properly with winter here.โดย Allan Janssen
 
Dan Billie, CEO of Plews & Edelmann, is making waves in the aftermarket by acknowledging the limitations of remanufacturing when it comes to steering components. In the interest of producing reliable aftermarket parts, he's taking the company in a new direction.โดย Allan Janssen
 
Steve Van Kessel and his sister Susan Peacock are partners at Parry Automotive in Orillia, Ont. The business, founded by their father Peter, is this year's Jobber of the Year. We called Steve up to talk about managing a family business during a pandemic, and what it means to them to win a distinguished industry award.…
 
In the era of big data, automotive telemetry has increasing value. Software company Otonomo has been harnessing a wide array of telemetry for B2B and B2C apps. We called Asaf Weisbrot, Otonomo's chief commercial officer, for a rundown on what to expect as vehicle data goes even deeper.โดย Allan Janssen
 
Christine Hogg is the new face of Jobber News and CARS magazine. In her first appearance on the podcast, she offers her early observations of an industry in transition, and discusses her goals for the magazines.โดย Allan Janssen
 
Don Frisby and his team at Frisby Tire in Ottawa, Ont., have reached a rare milestone in our business. The company is celebrating its 100th anniversary this year. Founded by George Frisby in 1920, the family-owned business has rolled with the changes and challenges of the decades and is as healthy as it has ever been under the third generation of s…
 
In today’s episode, we're speaking with Shad Smereka, the general manager in charge of people and Store Innovation for Edmonton based Fountain Tire. They’ve been industry leaders in designing systems and processes to streamline automotive service and enhance customer experience. The company recently announced it has standardized the use of digital …
 
It was once unthinkable that a battery-powered ratchet could deliver the torque necessary for serious automotive work. But that has changed in recent years. Mike Owen, product manager for power tools at Milwaukee Tool Canada, says there's been a sea-change in the world of power tools, as battery technology has taken a giant step forward. So, what's…
 
Jim Caldwell is president and CEO of Surrey, B.C..-based OK Tire. During the worst days of the Covid-19 pandemic, it was his job to give leadership, direction, and encouragement to the 350-plus shops in the OK Tire family. He offers his thoughts on how the auto repair and service industry rose to the challenge and what may still lay in store for us…
 
In his 50-year career in the automotive repair and service industry, Bob Paff has done it all. He's worked at dealerships, independent shops, and specialty shops. He's been a technician, a service advisor, and a shop owner. Fifteen years ago he added another job to his resume: web creator. His vision drives the Automotive Service Business Network (…
 
We pick a question from our mail bag this week, and dive into what every shop needs to think about as they build their web presence. There are a lot of social media options and landing page ideas... but are there land mines to avoid? Uh... ya. Here's one.โดย Allan Janssen
 
The Automotive Industries Association of Canada is talking to Ontario legislators about requiring collision shops to be provincially certified in order to do business. If those negotiations go well, AIA believes mandatory certification might also be good for the mechanical repair industry -- not just in Ontario but across the country. We spoke to O…
 
Thousands of times every working day technicians across North America return perfectly good parts as defective. Whether for reasons of confusion, expediency, profit, or convenience, it's a practice that is having an impact on the aftermarket. The industry has been wrestling with it -– usually quietly for fear of offending customers -- for decades .…
 
Sahas Katta founded Smartcar – a mobility software company – with his brother Sanketh in 2015. Its application programming interface is a “way in” for developers of programs that use vehicle telematics. Unlike others, however, it taps into the data stream without hardware. The company’s platform allows web and mobile apps to do a number of things, …
 
As national sales manager for traditional aftermarket for Bosch Auto Parts, Cam Young has been able to see how the pandemic has impacted everyone in the aftermarket, from parts manufacturers, to distributors, to service providers. He anticipates a coming surge of auto service work as economies re-open and consumers get more comfortable conducting t…
 
Porsche technician Nhu Nguyen followed her passion for fixing broken things into the automotive repair world. She's now a technician at a Toronto-area Porsche dealership, a volunteer at Porsche driver events, and an advocate for getting more women in repair bays. Her active social media profile, led her to be selected by eBay Canada as a tastemaker…
 
David Lawes, CEO of the B.C. Used Oil Management Association, talks about an innovative series of videos featuring a hilarious technician named "Ken the Mechanic" who discusses the recyclability of motor oil. The videos make the point that not everything that gets dirty needs to be thrown away... and that's especially true of used motor oil. We spo…
 
Tim and Becky Brough, owners of Reliance Automotive in Hamilton, Montana hit a home run with their spirited “Who is Becky!” marketing campaign earlier this month. The campaign dominated the local news media and was the top trending topic in town for weeks. It also drew lots of new faces into the shop. We talk to Tim and his son T.J. about how the c…
 
AIA Canada is working with industry to convince the Ontario government that mandating the certification of collision shops will help reduce the hight cost of insurance in that province. If the initiative is adopted -- and it looks like it might -- they think it would be a good idea for mechanical shops to face mandatory certification too. We spoke …
 
Tim Cifelli is the marketing director for shop software company Bolt On Technology, which has led the way with things like digital inspections and text-based communications strategies. Tim says modern tools have opened up a world of new opportunities for aftermarket shops, and that, ironically enough, the Covid-19 pandemic has helped prove how effe…
 
Bill Hanvey and his team at the Auto Care Association face a huge challenge in mounting the giant Automotive Aftermarket Parts Exposition in Las Vegas this fall. With Covid-19 still in the air, the show is going to look a lot different than it normally does. Bill walks us through what to expect when we arrive for what is often described as Automoti…
 
Ray Proulx is chairman of the High Five for Kids Foundation, a charitable arm of the Automotive Industries Association of Canada. During Covid-19, High Fives has more causes to support and fewer sources of revenue. We called to find out how aftermarket companies can help make a difference for food banks, children's charities, and scholarships acros…
 
Todd Hack is executive vice president of sales and marketing for Mevotech, the Toronto-based manufacturer of aftermarket chassis components. With more than 30 years of experience at all levels of the aftermarket, he’s in a unique position to see how the threat of Covid-19 has impacted the industry – from fellow manufacturers… to warehouse-distribut…
 
Jeremy O'Neal gets to work early every day, to clear his head, get inspired, and get all his ducks in a row. The manager of Freedom Auto Repair in Hesperia, Calif., and president of automotive management training firm AdvisorFix, he calls it The Golden Hour of Power. We called him to find out what makes it so powerful.…
 
Brian Wheeler is vice president of business development and marketing for Fort Smith, Arkansas-based Cloyes. A supplier of timing drive system kits and components, Cloyes really has to stay on top of new-vehicle trends and technology. We thought I’d ask Brian what’s coming down the O.E. track, and why technicians should be paying attention.…
 
Daren Hodgson, owner of Atelier D.H. Tech Pro in Ste-Marthe, Que., has remained closed to thwart the spread of coronavirus... even though he's legally allowed to open. Closing the shop indefinitely was a scary proposition for him, but not nearly as scary as the prospect of infecting his family. He's waiting until it's truly safe to return to work. …
 
Management consultant Bob Greenwood has long spread the word about the importance of raising billed hours, rather than increasing car count. His message should really resonate with shop owners who can keep their staff busy, but have a hard time making the shop profitable. We chat about the principle of increasing average billed hours and why it wor…
 
Mark Lemay is the owner of Auto Aide, a training operation based in Barrie, Ont. In March, when society shut down out in defence against the coronavirus, his live training events were cancelled... and have remained so. We talked to him about the move to webinars and how effective that is in keeping technicians up-to-date on the latest technology.…
 
Loading …

คู่มืออ้างอิงด่วน

Google login Twitter login Classic login